Ma. Cristina Em

Business Application Support at Transcosmos Information Systems Ltd (Formerly Merlin IS Ltd)
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • English -
  • Filipino -
Skills

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Bio

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Experience

  • transcosmos Europe
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Business Application Support
      • Jun 2016 - Present

      Our main duites is to assist callers having issues using our system. We reset passwords questions about the application. We have to make sure that after every call we send the caller what we have discussed. Our main duites is to assist callers having issues using our system. We reset passwords questions about the application. We have to make sure that after every call we send the caller what we have discussed.

  • Movate
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Feb 2020 - Dec 2020

      We assist customers having issues with their modem. We provide troubleshooting steps to help them regain their internet connection. We assist customers having issues with their modem. We provide troubleshooting steps to help them regain their internet connection.

  • HIBU
    • Bonifacio Global Taguig City
    • Customer Service Representative
      • Feb 2014 - Jun 2015

      Handling inquiries about our customers advertising. Make changes on our customers ads. Handling inquiries about our customers advertising. Make changes on our customers ads.

  • C3/CustomerContactChannels, Inc.
    • Bonifacio Global Taguig
    • Customer Service Representative
      • Mar 2012 - Jun 2013

      Reserve cars for customers calling in. Cancel reservations. Help customers to troubleshoot their phones. Check for account status. Block phone if requested Reserve cars for customers calling in. Cancel reservations. Help customers to troubleshoot their phones. Check for account status. Block phone if requested

  • SPI Global Services
    • Makati City
    • Inbound Sales Representative
      • Feb 2011 - Oct 2011

      Upsell products and services. Process inbound orders Also handled chat support and process orders. Upsell products and services. Process inbound orders Also handled chat support and process orders.

  • EPLDT Vocativ Systems
    • BGC Taguig
    • Inbound Sales Representative
      • Jan 2006 - Jan 2008

      Offer our products and services. Inform customers about our on-going promotions and discounts Offer our products and services. Inform customers about our on-going promotions and discounts

Education

  • AMA Computer College Makati
    Information Management
    2002 - 2006
  • St. Paul College of Parañaque
    Kinder to Grade School
    1990 - 2001

Community

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