Virtual Assistant

• Feb 2021 - Present

Lead Generation

• Jan 2021 - Jul 2021

As a Lead Generation Virtual Assistant, I excel at researching and identifying potential leads to build and maintain a strong sales pipeline. During my internship program, I've gained valuable experience in prospecting, outreach, scheduling, and lead nurturing.I have strong administrative skills, including data entry. I am a quick learner and a team player with a keen eye for detail and a deep understanding of the lead-generation process.

Freelance

• Aug 2014 - Present

- Built lasting relationships with new customers referred by loyal clients, locally and abroad. - Crafted tailor-made curtain designs that perfectly match the client's style and space. - Estimated and sourced the best materials, ensuring cost-effectiveness and premium quality. - Presented professional and comprehensive quotations that made decision-making a breeze for clients. - Coordinated with installation teams to guarantee seamless and high-quality installations. - Managed cash flow, making sure that operations run smoothly and profitably. Overall, I worked hard to provide personalized, high-quality service to each client, from the initial consultation to the final installation. I took pride in exceeding expectations and making every project a success. Show less

Sales Affiliate

• Oct 2021 - Feb 2023

Order Fulfillment & Data-Entry Specialist, Customer Service Chat Support

• Feb 2021 - Aug 2021

- Provided exceptional customer support by promptly answering inquiries and providing detailed information on our products - Built trust with customers by being a reliable and knowledgeable point of contact - Ensured accurate order processing by entering data into our database with precision and placing orders on eCommerce platforms efficiently - Collaborated with our fulfillment team to ensure all orders were processed and shipped on time - Offered outstanding after-sales support to address any issues or concerns our customers had - Maintained a professional demeanor while being approachable and easy to work with Being a part of this team was an exciting experience, and I'm proud to have contributed to taking our customer support to the next level. I remained committed to delivering top-notch service and ensuring our customers had the best experience possible. Show less

Sales Executive cum Admin

• Feb 2011 - Jan 2012

- Regularly report sales status to the Managing Director, analyzing data and identifying areas for growth. - Manage partner and customer correspondence professionally and promptly. - Monitor company finances by reviewing reports, identifying discrepancies, and making recommendations. - Schedule appointments and meetings with potential clients, conduct research, and develop customized pitches. - Provide full support for sourcing clients' material requirements, and coordinating with suppliers and vendors. - Prepare quotations, purchase orders, delivery orders, and invoices accurately and efficiently. - Perform general office administration duties, such as filing, organizing meetings, and answering phone calls, to ensure efficient office operations. Show less