M. Shoaib Jafrani
Software QA Engineer at Kamel Pay- Claim this Profile
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Bio
Credentials
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Microsoft Office Specialist: Word (Office 2016)
MicrosoftDec, 2018- Sep, 2024 -
Microsoft Office Specialist: PowerPoint 2013
MicrosoftJan, 2018- Sep, 2024 -
Microsoft Office Specialist: Word 2013
MicrosoftJan, 2018- Sep, 2024
Experience
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Kamel Pay
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United Arab Emirates
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Financial Services
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1 - 100 Employee
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Software QA Engineer
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Mar 2023 - Present
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A LAB by Advanced Laboratories (Pvt.) Ltd.
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Pakistan
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Medical and Diagnostic Laboratories
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1 - 100 Employee
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Information Technology Incharge
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Nov 2019 - Feb 2023
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DOW UNIVERSITY OF HEALTH SCIENCES (DUHS)
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Pakistan
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Higher Education
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700 & Above Employee
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Information Technology Support Specialist
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Mar 2017 - Jan 2020
• To assist in computer maintenance of all the systems and devices. • To provide Technical support to end users. • Perform any other work given by senior management. • Installing and Configuring Computer Hardware operating systems and applications. • Assist in management of internal LAN, IP address allocation and other network equipment. • Ensure installation/reconfiguration/re-installation of applications. • Talking staff/clients through a series of actions, either face to face or over the telephone. • Troubleshooting systems and network problems as assigned by higher authorities to diagnose & resolve Hardware & Software related issues. • Want to set up new users accounts and profiles and deal with password issues. • Handles end user requests for hardware and software support communicating via Telephone, WhatsApp , E-mail, and/or in person. • Prioritize, analyze, route and resolve problems in a timely manner. Show less
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Information Technology Support Assistant
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Jun 2015 - Mar 2017
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Education
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2004 - 2011
O.M.Y.S Academy
Computer and Information Sciences and Support Services
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