Experience

Peak Performance Technology.

• United Arab Emirates
• Software Development
• 1 - 100 Employee

• Junior OPS

  • Jun 2022 - Present

  • Familiar with Linux kernel operating system centos7, Fedora and others. • Ability to create scripts in JavaScript. • Familiar with Git's command-line interface, as well as the Git Lab web interface, and Git client software such as Source Tree for managing Git repositories • Responsible, Monitoring and maintaining networks and servers. • Upgrading, installing and configuring new hardware and software to meet company objectives. • I contributed to the testing process and performed A/B testing for an application. During this experience, I was responsible for identifying and reporting any bugs to the development team. • Familiar with VMware ESXI and other virtualization technologies. • Familiar with open source software such as Panabit (network traffic control and monitoring tool), Grafana (data visualization and monitoring platform), Hertzbeat (Real time monitoring tool). Show less



Techcorp Solution (Pvt) Ltd

• Unity Plaza, Colombo 04, Sri Lanka

• IT Technical Support Executive

  • Feb 2019 - May 2022

  • Providing all kinds of IT Solutions on site. • Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any terminal service client, PC, or notebooks that had authorized access to the network. • Responsible for tracking hardware and software inventory. • Supervised junior technicians and monitored their tasks to maintain a smooth IT workflow. • Supporting the sales team when required. • Installment & Configuration knowledge of Cloud Network devices. • Knowledge of server hard-to-hard migration and replication. Show less



Ituza Technologies (Pvt) Ltd

• Dehiwala-Mount Lavinia, Sri Lanka

• IT Technical Support Executive

  • Jun 2016 - Aug 2018

  • Installing and Configuring CCTV Systems, Teach Consumers How It Works & Check on Your Consumer’s CCTV Periodically. • Installing and configuring Telephone PABX System and teach consumers how it works. • Troubleshot and provided real time solutions to various issues concerning systems network maintenance. • Frequently configured Microsoft Outlook E-mails, to personalize individual requirements. • Maintained backups and Restorations of e-mails in outlook in order to maintain records. • Configured Wireless router to ensure all employees has access to Wi-Fi. • Provided personalized helpdesk consultations and PC/LAN support to troubleshoot and overcome individual queries. • Repaired and maintained computer hardware and other equipment when there were hardware related failures. • Prioritized and managed work assigned to ensure immediate response to emergencies, diagnosed faults quickly and made immediate repairs. • Repaired, troubleshot, and dismantled branded computers such as HP, Dell, and Toshiba, when there were hardware or software failures. Show less



The Technocity (Pvt) Ltd.

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Technician

  • Dec 2014 - Jan 2016

  • Performed Driver imaging and installations to update configurations when required. • Performed Spyware, virus removals & installed Anti-Malware applications to update user profiles. • Provided help desk support via Telephone and remote access. • Removed malware, Trojans, viruses, performed maintenance on infected desktops & laptops. • Diagnosed and resolved technical software issues. • Vast experience in analyzing and performing laptop repairs. • Familiarity with HP, Dell, Sony, Compaq, Toshiba, Acer, Lenovo, Asus laptops, etc. • Ability to work with Microsoft Outlook. • Maintained backups and Restorations of e-mails in outlook in order to maintain records. Show less