Experience

ZTE Corporation

• China
• Telecommunications
• 700 & Above Employee

• Deputy CTO ZTE (Zhongxing Telecom) Pakistan

  • Nov 2011 - Present

  Head of Managed Services sales,Marketing,Solutions as well as ,Engineering & After-Sales Divisions.Responsible for the Execution,time,cost and,Quality as well as ,payments/cash collections,Performance/KPIs of Engineering and after sales division,including the sales of Managed services part in ZTE for all customers in Pakistan. Head of Managed Services sales,Marketing,Solutions as well as ,Engineering & After-Sales Divisions.Responsible for the Execution,time,cost and,Quality as well as ,payments/cash collections,Performance/KPIs of Engineering and after sales division,including the sales of Managed services part in ZTE for all customers in Pakistan.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Head of Engineering Services Middle East & Africa Nokia Siemens

  • Jun 2010 - Nov 2011

  Contributing and implementing the strategy for the out sourcing/product/service lines.Had global responsibility for goal setting, operations & resourcing,Responsible for globally efficient and high quality service delivery.Ensuring best practices sharing and efficient communication of productivity improvement initiatives to other Lines of Business functions. Project start up and roll out support .Demand supply planning, having resources in right place at right time with adequate competence, according to customer project needs. Prioritization and balancing of Line of Business resources across the projects in/between the regions (demand planning & forecasting) Ensuring adequate amount of service supplier teams and contractors for service delivery in cooperation with Procurement.Competence and skills management globally for LoB resourcesLeadership and people management.Competence development of Line of Business resources and service suppliers . Employee satisfaction, fulfillment of people processes and creation & follow-up of personal development plans.Ensuring adequate NSN processes & tools competence transfer to service suppliers and contractors.Contributes in tendering and project start-up phase. Also support all pre sales PdM’s and Site Design teams.Ensures deployment of global standard processes and tools in the projects.Responsible for global / regional performance reporting. Development and implementation of site quality process and quality reporting.Development, planning and support of implementation of new project and site processes as well as new project tools.Define and implement service delivery performance metrics Regional Line of Business Management, Regional / Subregional Line of Business Operations Support Managers of other LoBs and other Regions, Service Product Management, Customer/project teams in the region, other Service Businesses (Care, MS, CSI), BSO, Global NI LoB Management.

• Manager Site Engineering and Technical Services NSN Pakistan& Afghanistan

  • Apr 2007 - Jun 2010

  Competence Development of all Engineers of NSN Pakistan Afghanistan through Training Academy , local test beds and class rooms for developing competence for all upcoming new technologies in telecom also developing cross-functional competence among Engineering personnel to have right competences for delivering the projects with optimized head-countsResponsible for complete business line of Site Acquisition/Civil Works and Telecom/IP Implementation departments both for core and BSS sites in NSN Pakistan Afghanistan, that is processes design, resources competence and business implementation for (Telenor Pak , Mobil link Pak , NTC, UFONE in Pakistan and AWCC & Roshan in Afghanistan.Successful delivery of customer projects with local resources without the assistance of NSN ex-pats Expertise. Support sales team during front loading and tendering to prepare strong business cases.  Quality implementation End to end work in the Project with Best Trained staff. Working as main interface to the technical queries of customer on NSN Proposed or under installation systems. Support new project start up and project Early Ramp Up, work in line with start up team. Ensure proper, complete and optimal costing and scoping of SE services and materials in tenders in the country/cluster (in coordination with PdM).

• Senior Project Manager Nokia Telecom Pakistan (North)

  • Jan 2005 - May 2007

  Scheduling of GSM projects, its initiation, Planig, Execution, Monitoring up to closure,Management of Sub cons /Partners for Site acquisition, civil works, Gensets, & Telecom implementation,• Scheduling of GSM projects ,its initiation,Plannig,Execution ,Monitoring up to closure• SARS/TSSRS/LEASES/NOCs/Civil constructions and TI completions.• BSCs/Transcoders building modifications civil completion.• BSCs/Transcoders ordering,installation,integration and acceptance completion.• BTS Indoor/outdoor civil completion .• BTS/MW Telecom instn completion ,integration and acceptance. • Working and achieving targets on building quality network in the region.• Scheduling the works and getting them implemented within specified period of time.• Working on the acceptance of the sites with TP after sites completion.• Assist with any problem solving in the project of the Region.• Ensure necessary quality docs in place for the project.• 2000 sites Telenor Swap from Ultra sites to Flexi and from indoor to out door.

• Manager Trainings and Quality Nokia Telecom Pakistan (Islamabad)

  • Aug 2004 - Jan 2005

  • Working as coach to Field Supervisors for Telecom equipments Quality implementation.• Ensure deployment of agreed quality standards in the project.• Ensure use of Nokia SW tools,interfaces and processes in all activities(E-Tracker/E-doc),by all concerned.• Follow up of the quality of service deliverables by the partners in the project.• Coordinate quality tracking and verification of the activities in the project.• Assist with any problem solving in the project.• Ensure necessary quality docs in place for the project.• Interface with NWP,SA,Construction works and Implementation for any quality related issues.• To provide and implement Nokia standards quality checks in the project.• Ensure implementation of all health and safety measures necessary for the teams in the field working on the project.• To support partners and Project management team in acceptance of the site and network element by the customer.

• Manager Telecom Implementations

  • Apr 2002 - Jul 2004

  Scheduling of GSM projects, its deliverables, coordination and implementation of all activities between Nokia/Partners and the customer (Saudi Telecom Corporation - STC) for quality and in time completion of the project for Madina/North and Taif areas.Supervising Nokia quality standards implementations.Level 1 Technical Support for different kind of trainings and Telecom support on telecom implementation.Supervision, correction and submission of all DOCs, FDEDs, PEDs, ODMs, and Floor plans to STC for approval and then back to Nokia Partners for implementation.Implementation, supervision including surprise visits of different sites for Nokia standards quality installations testing and integrations of BSCs, Transcoders, Ultra sites (BTSs), Metrosites, Microwave Radios, Power Plants, MW links and CWOs.Supervision of Equipment ordering from the factory, procurement and its timely issuance to the Partners for their installations.Provision of procedures for live traffic works and its implementation supervision during live Cells sites swaps, from Lucent equipment of STC to newly installed Nokia equipment.Supervision of BSS re-homings, re-hosting and rebalancing in the live network.Supervisions and coordination for the PATs of the BSCs, Transcoders, BTSs, Micro Cells, MW Radios, MW links, Power plants and oils clearances from the customer consultants (NSA)Implementation and supervision, dismantling, de-commissioning and RT-expansion activities.Responsible for the quality installation and testing of RF Feeders, Antennas, MW links and their alignments.

• Project Director STC Projects

  • Sep 1998 - Apr 2002

  Manage to complete successfully the big GSM projects of 300k, 500k Hajj, Ramadan Deliverables, Summer Plans and Re-deployment and growth for the BCFs, STFs, IWFs, BTS, Cubes, RT-Expansions and their related DC-Power plants installations testing commissioning and final PATs/acceptances in the KSA for STC.Responsible for Program planning and scheduling the deployment of a teams of 352 members comprising of Engineers, Testers, Installers and Riggers for the inhouse installation of 5ESS Exchanges, MSCs , BSCs, BTSs, Cubes, Power Plants, MW Radios, CWOs, Feeders Antennas and MW links alignments.Getting Evaluation ,checking and corrections of Final detailed Engg Designs, PEDs, ODMs and Floor Plans before deployment of staff for the installation of 5ESS exchanges, BSCs, BTSs, Cubes (micro-cells) and the related Power Plants.Chairing the committee of verifying discrepancies particularly in the BOQs, Network Diagrams, Homing and Re-homing Plans, Floor Plans, ODMs, PEDs and provision of as built information and red-line drawings back to Engineering deptt during installation in order to revise the Document before approval or re-approval and implementation.Incharge director for separate BL of MW teams comprising of 28 Engineers working for the installation testing and commissioning of MW Radios, e.g., Haris, Pcom, Nera, etc., and establishment of MW Links for all GSM installations in the West.Director responsible for a separate business line of a dynamic CWO team of 22 Technicians and Testers for all end to end connectivity’s of GSM Wireless circuits in the Kingdom.Responsible Director BL of W/House and logistic having the regular staff of 7 people Fork Lift Drivers and Material Supervisors for the complete material management of a large Ware house Jo5 in Jeddah.Management and coordination for the PATs of the BSCs, Transcoders, BTS s, Micro cells, MW Radios, MW links, Power plants and oils clearances through the customer consultants (NSA).



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Engineer customer support (O&M) for AXE-10 (Ericsson) and E-10B Alcatel exchanges

  • Feb 1997 - Aug 1998

  Responsible for Operation and Maintenance of four Ericsson AXE-10 Exchanges and Siemens MSC SHM, SIM, ZHM & AER at Sharjah UAE. The AXE-10 exchanges had AS11, AS13, IOG3 and IOG11 version. The operation and maintenance includes exchange Database Management, Software Up-gradations, SW-Alarms handling and rectification, Trunks maintenance and Traffic monitoring.Responsible for the operations and maintenance of one mobile AXE-10 exchange MX3 at Sharjah, including measuring programs, defining roaming subscribers, cell and new sites definition, corrective and preventive maintenance and all kinds of database changes.Participated in final testing and commissioning of SIM 10 K lines AXE-10 also took part in implementation of ISUP SW implementation in all old version exchanges.Participated in shifting of containerized digital 2Klines AXE-10 exchange from Sharjah Main to Ajman and in re-installation testing commissioning in Ajman city.Responsible for the ACP 1000 exchange Installed for the control of all operators originating calls, operators connected to Tandum and then through console to exchange in the state.



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Divisional Engineer Phones

  • May 1991 - Dec 1996

  Responsible for operations and maintenance of complete Digital telephones network in RawalPindi 4 exchanges..Worked as Director operations. Responsibilities included Operations and Technical customer support level2 and Preparation of Project designs for civil and telecom works, tendering and selection of both civil and telecom contractors by preparation & supervision of biding docs and Administration and Supervision of Outside Plant for the Network of thousand of telephone lines exchanges . Management of international vendors Siemens, the supply and installation of their Switches i.e. EWSD, AXE-10 and E10-B switching equipment including the related SS7 signaling STPs.Was also responsible for operation and maintenance of power plants and subscriber administration and facilities/services related equipments i.e. 17/18 etc. Was responsible for the installation testing and commissioning of all these equipments from Procurement till Final Acceptance.



Telephone Industries of Pakistan

• Assistant Manager EWSD

  • Jan 1989 - Apr 1991

  Responsible for the Manufacturing/Assembling and installation of EWSD (SIEMENS) exchanges for PTCL and Supervising the 20 teams of Sub-Engineers and Technicians for whole country Responsible for the Manufacturing/Assembling and installation of EWSD (SIEMENS) exchanges for PTCL and Supervising the 20 teams of Sub-Engineers and Technicians for whole country



National Radio Telecom Corporation of Pakistan

• Pakistan
• Telecommunications
• 1 - 100 Employee

• Junior Engineer R&D

  • May 1988 - Jan 1989

  Worked as Junior Engineer in Research and Development (R&D) department, Assembling and Final Testing of various radio communication products. Worked as Junior Engineer in Research and Development (R&D) department, Assembling and Final Testing of various radio communication products.