Data Analyst, Data and Analytics Unit, Innovation and Strategy Division

• Aug 2020 - Present

- Maintain contextual knowledge of the Canadian grain industry landscape with its major stakeholders and their interests, as well as developments as reported by the public press. - Independently support operational routines of the unit related to licensee reporting and data, Grain Statistics Weekly (GSW) production and regular report provisions. - Ensure the accuracy of submitted data and adjustments based on year-to-year comparisons, forecasted trends in grain movement, and predicted grain volumes. - Maintain licensee relations and complete various administrative tasks using Microsoft exchange platforms and maintain quality control monitoring of weekly licensee data for detection of anomalies and discrepancies, including non-compliance. - Collaborate within the CGC Data and Analytics unit to assist and take over weekly operational tasks including weekly publications and Master table maintenance. - Complete confidential data requests and communication with licensees’ whilst adhering to security policies set in place by the CGC and large-scale government. - Participate in and support initiatives to develop digital services for the CGC, and enhancing delivery of CGC statistics and data online. - Participation in dialogue and discussion of issues and developments relevant to the CGC and its stakeholders. - Keep up to date in the field of data, statistical analysis and data analytics with respect to new technology and methods. - Regular acquisition of data from external sources to allow timely analysis and reporting. - Continued development of effective data visualizations with MS Power-BI and MS Excel. - Maintain/build awareness of tools and best practices around data, analysis and effective reporting. - Manage and complete large and small-scale research projects. Show less

Benefits Officer

• Jul 2018 - Aug 2020

- Gather information from clients and employers to process applications according to procedures and guidelines. - Make decisions on eligibility and entitlement to benefits by applying applicable legislation, regulations and case law. - Explain the reasons for acceptance or denial of claims to clients who was dissatisfied with the decision. - Respond to enquiries from various stakeholders and the public on various aspects of employment insurance. Establish and maintain professional relationships with various community, private and public sector stakeholders to assess their needs in relation to the programs under the responsibility of Employment and Social Development Canada (ESDC). In addition, answer questions and communicate appropriately with various community representatives (e.g., employers, citizens, beneficiaries, unions, MPs, etc.) according to the program terms. - Promote and deliver social development and labour market programs in a manner that is responsive to community needs and government priorities. - Analyze applications for funding (grants and contributions) and labour market impact assessments under the Temporary Foreign Worker Program to determine their eligibility as per program terms. - Plan and implement activities to monitor agreements in the various programs using the organization's directives, terms and work tools, and analyze data to draw conclusions. Show less

Product Advisor

• Aug 2016 - Nov 2019

Flexible Benefits Administrator

• Jul 2017 - Jun 2018

Real Estate Asst. (Financial Reporting)

• Mar 2014 - Jun 2017

Client Service Representative

• Aug 2013 - Feb 2014

Client Service Representative - Investments

• Nov 2010 - Mar 2013

Client Service Agent

• Mar 2010 - Oct 2010