M. Rafeeq Ahamed

Director at Human Edge (Enterprises)
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Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN
Languages
  • English -
  • Tamil Native or bilingual proficiency

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Experience

    • India
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Director
      • Jan 2023 - Present

      Human Edge is a longevity science company with the vision of democratising the healthspan of the workforce across the globe. Human Edge is a longevity science company with the vision of democratising the healthspan of the workforce across the globe.

    • India
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Corporate Wellness - TN & KER
      • Apr 2021 - Jan 2023

    • Business Head - Holidays
      • Nov 2019 - Apr 2021

      Business Head with Aleef Travel Service Hired to work with the owner on all aspects for this independently owned travel company. Actions: Held a key leadership role to provide individual and group travel to leisure clients, ticketing services, Visa services, money exchange, passport services. Launched holiday business start-up with go to market strategy, business development, pricing, operational procedure development, and workflow planning. Screened, interviewed, hired, and trained the team of front and back of house employees on all aspects of operations, sales, customer service, quality, and performance expectations. Specializing in new business development and major market expansion Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit performance. Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members. Cultivate excellent relationships with new prospects and existing customers. Turn around lagging operations and prepare companies for fast growth and profitability. We do the following services 1. Air tickets 2. Visa for all countries ( we are authorised Visa agent for Singapore and Malaysia) 3. RBI authorised Fully Fledged Money exchange 4. International and domestic tour package. 5. MICE - Meetings, Incentive, Conference & Exhibition packages at International and Domestic Destinations. Show less

    • India
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Corporate Wellness Manager
      • Oct 2018 - Oct 2019

      Actions: To continually identify and take opportunities to develop new key accounts and contacts whilst maintaining existing and growing new business. Speedy action to RFP’s, Panel quote negotiations, USP pitch, Scope of service, need based consultative approach, Closure. Preparation of sales forecasts backed up with strong pipeline Oversee key tasks, ongoing deliverables and milestones and corresponding deadlines associated with the wellness program implementation process and managing internal team members Client satisfaction and retention Promote best-practice, culturally appropriate, targeted interventions for specific populations mutually with client stakeholders Develop strong working relationships with clients, third party vendors and internal resources to facilitate implementation and support of client wellness programs Populating the sales structure with right fit people by introducing specific sales recruitment & training programs Worked closely with sales team & ensured that Need based & Consultative selling was taking place. This helped to generate repeat & referral business. Ensured that ethical practices were followed during the sales process to avoid miss selling. Motivated sales team constantly to increase productivity as well as reduce attrition rate, because vintage sales people was critical in increasing productivity as well as quality of clients handled. Planning & Speedy execution of activities to increase the business funnel Hunt for New Brokers & Partners acquisition and Freeze the Business terms & document the same Focus on New & Existing business partners, Increase touch base thru value addition services & activities with key objective to get Maximum Mind Share Focus on selling product with high profit to the Business Partner & to the organization in order to run the long term, sustainable & WIN-WIN business model Weekly review of the plan Vs Result Status & Sales Teams performance thru Performance Review Program Tool Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Key Account Manager - Employer Relations - Wellness & Drug of Abuse
      • Jun 2017 - Oct 2018

      Actions: • To create, maintain and execute strategic and tactical key account plans. To continually identify and take opportunities to develop new key accounts and contacts whilst maintaining existing and growing new business. • Accountable for the Employee Wellness Testing, Drug and Abuse Testing, Occupation Specific Testing, etc., to meet the needs of the Corporate Employees • Individually track employer sponsored activities, operational executions, coordination between lab, direct marketing company, and employer coordinator to execute all orders and businesses. • Responsible for revenue collections, negotiations, and deliverables of what is committed into the organization through follow ups and coordination across departments. • To manage appropriately all customer accounts by identifying both key and non-key accounts in a strategic manner by implementing a business plan for each • To develop in-depth understanding of key account operation and activity in order to tailor product and service solutions to meet the customer needs. • To identify stakeholders across all business functions within all allocated key accounts, bolstering relationships with existing contacts whilst developing new business. • To achieve forecast sales and margin targets by selling products from across the portfolio, maintaining a balanced product mix • Attendance at exhibitions • Attendance at Sales Conferences and Meetings • Preparation of sales forecasts Show less

    • India
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Regional Head - Corporate Wellness
      • Jan 2015 - Jun 2017

      SUMMARY OF RESPONSIBILITIES: Responsible for the oversight of multiple corporate wellness accounts and Occupational Health Centers and work directly with clients to develop and implement a yearlong health and wellness strategy with Apollo Jiyo Corporate Wellness Portal – Evaluate Enterprise & Individual health risk – Create relevant content & programs for end users, Target the end users with personalized & globally curated services – Keep employees engaged – Measure outcomes. Actions • Responsible for the oversight of wellness programs for the assigned book of business • Real-time monitoring of employee engagement by the team of Wellness Account Managers • Serve as a Subject Matter Expert to clients to understand and support their wellness needs and make recommendations for program design and incentives • Support and coordination of implementing a wellness program for new and existing clients • Oversee key tasks, ongoing deliverables and milestones and corresponding deadlines associated with the wellness program implementation process and managing internal team members • Client satisfaction and retention • Promote best-practice, culturally appropriate, targeted interventions for specific populations mutually with client stakeholders • Develop strong working relationships with clients, third party vendors and internal resources to facilitate implementation and support of client wellness programs • Coordinate on-site wellness events, possible health coaching, portal management, assist with wellness champion meetings, assist with creating communication content, attend webinars and conference calls as needed • Understand and document client’s reporting requirements for their wellness programs • Identify and address gaps and opportunities within assigned service(s) and product(s). • Keep up-to-date with changing technologies and new theories of health • Continued education of portal capabilities and updates Show less

    • India
    • Insurance
    • 700 & Above Employee
    • Branch Head - Direst Sales / Senior Manager - Corporate Business
      • Jan 2010 - Jun 2014

      • Preparation of monthly, quarterly & Yearly business budget based on sales team, Broker relationships & Territory Market potential • Sizing & structuring the sales force for strategic advantage • Populating the sales structure with right fit people by introducing specific sales recruitment & training programs • Worked closely with sales team & ensured that Need based & Consultative selling was taking place. This helped to generate repeat & referral business. • Ensured that ethical practices were followed during the sales process to avoid miss selling. • Motivated sales team constantly to increase productivity as well as reduce attrition rate, because vintage sales people was critical in increasing productivity as well as quality of clients handled. • Identify multiple business source buckets & bifurcate the buckets accordingly to the strengths of sales team. • Planning & Speedy execution of activities to increase the business funnel • Encourage new business initiatives to de risk the business expectations from a fixed funnel • Always prepared with Plan A, Plan B & Plan C • Preparations of Business budget based on various brokers & business partners distribution channels • Track the business output & support the brokers across segmented categories to increase the business flow • Weekly review of the plan Vs Result Status & Sales Teams performance thru Performance Review Program Tool • Ensure Cost Of Acquisition is less than 10% for every business sourced bucket & Responsible for positive P & L for the Channels • Create short term & long term Incentive plans for the Sales Team & Business Partners to spur them towards higher achievements • Enhance MIS reports to effectively monitor Sales Numbers, Revenues, Productivity Per Person, Product Split, Cost Of Acquisition, Revenue Per Person etc., • Tracking Emerging & Current Competitions to get equipped with up to date Industry Knowledge Show less

    • India
    • Insurance
    • 700 & Above Employee
    • Branch Sales Manager - TPD
      • Sep 2008 - Jan 2010

      Handling the Chennai and part of ROTN Region – National partner’s relationship management (Reliance Money, Reliance Web World outlets, Religare, India infoline, Muthoot etc.), new acquisitions, administration, operations, Customer Relations, Productivity, Training, Persistency, Development and Business Promotion related Activities. Handling the Chennai and part of ROTN Region – National partner’s relationship management (Reliance Money, Reliance Web World outlets, Religare, India infoline, Muthoot etc.), new acquisitions, administration, operations, Customer Relations, Productivity, Training, Persistency, Development and Business Promotion related Activities.

    • India
    • Insurance
    • 700 & Above Employee
    • Manager - Bancassurance(HSBC)
      • Nov 2005 - Sep 2008

      Handled the HSBC Bank relationship and Outbound call centre process for TN location – Implementation of sales strategy, adherence of process, timely submission of reports, relationship building, talent management, administration, operations, Customer relations and channel management, Training, persistency, productivity, Development and Promotion Related Activities. Handled the HSBC Bank relationship and Outbound call centre process for TN location – Implementation of sales strategy, adherence of process, timely submission of reports, relationship building, talent management, administration, operations, Customer relations and channel management, Training, persistency, productivity, Development and Promotion Related Activities.

Education

  • The New College (Autonomous)
    Bachelor of Commerce (B.Com.), Commerce
    1995 - 1998
  • St Marys Anglo Indian Hr Sec School
    Higher Secondary, Commerce
    1983 - 1994

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