Experience

AMBANK GROUP

• Brazil
• Investment Banking
• 1 - 100 Employee

• Customer Service Associate

  • Jan 2022 - Present



AXA Affin General Insurance Bhd.

• Melaka Tengah, Malacca, Malaysia

• Business Support Administrative

  • Oct 2013 - Dec 2020

  RESPONSIBILITIES: * Assist customers with case, troubleshooting and provide information. * Extra mile on case to case basis. * To be knowledgeable on general enquires with communications tools. * To be knowledgeable with systems ( AS400, EDM, LTA ) ACCOMPLISHMENT: * Able to provide, guide and giving useful info to customers. * Able to give good customer services. RESPONSIBILITIES: * Assist customers with case, troubleshooting and provide information. * Extra mile on case to case basis. * To be knowledgeable on general enquires with communications tools. * To be knowledgeable with systems ( AS400, EDM, LTA ) ACCOMPLISHMENT: * Able to provide, guide and giving useful info to customers. * Able to give good customer services.



Kedai Rakyat 1 Malaysia

• Melaka Tengah, Malacca, Malaysia

• Management Trainee

  • Jan 2013 - Jun 2013

  RESPONSIBILITIES: * Assist customers with goods and provide information. * Assist HR with daily reports. * Required to work of shift. * To be knowledgeable on general enquires with communications tools. ACCOMPLISHMENT: * Able to provide, guide and giving useful info to customers. * Able to give good customer services. RESPONSIBILITIES: * Assist customers with goods and provide information. * Assist HR with daily reports. * Required to work of shift. * To be knowledgeable on general enquires with communications tools. ACCOMPLISHMENT: * Able to provide, guide and giving useful info to customers. * Able to give good customer services.



Sudong Sdn. Bhd.

• Melaka Tengah, Malacca, Malaysia

• Customer Care Officer

  • Jul 2008 - Dec 2012

  * Assist customers with case, troubleshooting and provide information. * Extra mile on case to case basis. * Required to work of shift. * To be knowledgeable on general enquires with communications tools. * To be knowledgeable with systems ( CSI, Pegasus, Web Portal ) * Assist customers with case, troubleshooting and provide information. * Extra mile on case to case basis. * Required to work of shift. * To be knowledgeable on general enquires with communications tools. * To be knowledgeable with systems ( CSI, Pegasus, Web Portal )