M. Faris Athiyyah Rizqullah

Product Operation at Worki by Telkom Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
North Jakarta, Jakarta, Indonesia, ID

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Experience

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Operation
      • Jan 2023 - Present

      Jakarta, Indonesia Below are my responsibilities as a Product Operation: - Conduct surveys, analyze feedback data and project new features in achieving NPS values - Reporting user activity and troubleshooting documentation - Running the Operational Helpdesk and documenting disturbance reports and solutions - Create database modeling structures and manage databases - Carrying out QA testing, analysis and documentation

    • Product Manager
      • Jun 2023 - Present

      Jakarta, Indonesia Below are my responsibilities as a Product Manager: - Create Project Planning and Set Timeline - Developing user stories, D2P Database Migration - Create a Product Roadmap based on the vision, and a Product Backlog that is developed every Sprint - Oversee all stages of product creation including design and development

    • Indonesia
    • Education Administration Programs
    • 700 & Above Employee
    • Telkom University
      • Sep 2020 - Jun 2021

      Bandung, West Java, Indonesia Practicum Assistant for the Faculty of Informatika in Web Programming, Computer Networks and Operating Systems courses. Scope of Work: - Tasked with creating practicum module questions and assisting practicum during practicum, monitoring activities and assessing practicum modules - Responsible for teaching web programming (html, css, javascript, codeigniter, API) - Responsible for teaching computer networks (Linux, routing, subnetting, Mininet, Cisco Packet Tracer) -… Show more Practicum Assistant for the Faculty of Informatika in Web Programming, Computer Networks and Operating Systems courses. Scope of Work: - Tasked with creating practicum module questions and assisting practicum during practicum, monitoring activities and assessing practicum modules - Responsible for teaching web programming (html, css, javascript, codeigniter, API) - Responsible for teaching computer networks (Linux, routing, subnetting, Mininet, Cisco Packet Tracer) - Responsible for teaching operating systems (linux, threads, deadlocks, scheduling) Show less

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Internship
      • Jun 2020 - Aug 2020

      Panjang, Lampung, Indonesia Internship Program from PT Nestle Panjang Factory, assigned to Engineer Department, mentored directly by an Supervisor Engineer. Scope of Work: - Create a web-based data automaticaly reporting program - Create a network topology - Create PLC programs

Education

  • Telkom University
    Bachelor’s Degree, Information Technology
    2017 - 2022

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