M Angeles Martin de la Rosa

Account Management, Consulting, Training and Technical Support. Kaltura at eLearningMedia
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency
  • Italian Full professional proficiency

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Credentials

  • Cambridge English: First (FCE)
    Cambridge English

Experience

  • eLearning Media
    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Management, Consulting, Training and Technical Support. Kaltura
      • Jul 2015 - Present

      • Understanding the client's needs and helping them to find a solution. • Planing the kick off and assist them during the decision-making process. • Training both technical team and teachers. • Providing help in the communication between technical support and the client. • Suggesting new goals when the first are reached. • Colaboration with the sales team, helping to understand the needs and objetives and answering questions. Main customers: - Universidad de Nebrija - Universidad Pompeu Fabra - Linkia - Internet Academi / ISDI - Valencian International University (VIU) - IL3 Universidad de Barcelona - Barcelona School of Management - Universidad Pontificia de Comillas - Universidad Católica de Valencia

  • eLearning Media
    • United States
    • Information Technology & Services
    • Account Management, Consulting, Training and Technical Support. Blackboard Collaborate Webconference
      • Sep 2012 - Jul 2015

      • Understanding the client's needs and helping them to find a solution.• Planing the kick off and assist them during the decision-making process.• Training both technical team and teachers.• Providing help in the communication between technical support and the client.• Suggesting new goals when the first are reached.• Colaboration with the sales team, helping to understand the needs and objetives and answering questions.Main customers: - Universidad de Nebrija - Universidad de Navarra - Universidad Europea de Madrid - Universidad de la Rioja - Universidad Francisco de Vitoria - Universidad Rey Juan Carlos - Universidad Camilo José Cela - Internet Academi / ISDI - Educación Junta de Andalucía - IESE - Caja Rural Castilla la Mancha - Bankia

    • Consulting, Training and Technical Support. Content Repositories
      • Feb 2011 - Sep 2012

      The content repositories I worked with are intraLibrary and Blackboard Content.• Understanding the client's needs, helping in the kick off.• Training the technical team.• Providing help in the communication between technical support and the client.Main customers: - Universidad de Nebrija - SAE Servicio Andaluz de Empleo - INACAP

  • Anfora
    • Spain
    • Advertising Services
    • 1 - 100 Employee
    • Coordination eLearning project in IAAP
      • May 2010 - Jan 2011

      Coordination of the team that managed Blended Learning Courses in IAAP. Creation and management, backups, technical support. Coordination of the team that managed Blended Learning Courses in IAAP. Creation and management, backups, technical support.

  • Ayesa
    • Spain
    • Business Consulting and Services
    • 700 & Above Employee
    • Building eLearning sources for Universidad de Sevilla
      • May 2009 - May 2010

      I worked during one year building different kinds of eLearning sources for Universidad de Sevilla's Virtual Campus.

    • Técnico eLearning
      • Mar 2007 - May 2009

      Teaching how to write eLearning content. Blended Learning.Designing eLearning courses.Managing eLearning courses.Building eLearning resources.Main customers:- Endesa- National Police- Cajasol

Education

  • Cork College of Commerce
    Italian, Intermediate
    2016 - 2017
  • Cork English College
    Business English
    2016 - 2016
  • Cork English Academy
    General English. Intensive course
    2015 - 2015
  • Cork English World
    First Certificate
    2015 - 2015
  • eLearning Media
    Kaltura course
    2015 - 2015
  • Clic IH Sevilla
    English course. Nivel B2 Upper-Intermediate
    2014 - 2015
  • eLearning Media
    Softchalk course
    2013 - 2013
  • eLearning Media
    Blackboard Collaborate course
    2012 - 2012
  • eLearning Media
    IntraLibrary course
    2011 - 2011
  • Sadiel / Ayesa
    Blackboard 9
    2009 - 2009
  • Sadiel / Ayesa
    Moodle
    2009 - 2009
  • Sadiel / Ayesa
    Procedimientos para Gestión de Cambios y Herramientas de Soporte
    2009 - 2009
  • CEA Confederación de Empresarios de Andalucía
    Flash course for designers
    2008 - 2008
  • CEA Confederation of Employers of Andalusia
    Curso Formador de Formadores (Especialidad FPO).
    2008 - 2008
  • Confederación de Empresarios de Andalucía CEA
    Experto en eLearning
    2008 - 2008
  • SAE Andalusian Employment Service
    Comprehensive Sales course (theoretical and practical)
    2006 - 2006
  • Universidad de Sevilla
    Licenciada, Pedagogía
    2001 - 2006

Community

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