Michael Freeze
Senior Account Manager at BlueRange Technology- Claim this Profile
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Bio
Joe Clayton
When Michael joined the team I was a buyer for the group. He was in outbound sales. It was obvious from the beginning that he was much more than just a salesperson. He was very intelligent and eager to learn. Many people like to stay in small defined roles or boxes. Not Michael. He was a big box player. He strove to succeed and branched our from defined equipment sales to selling cloud solutions. He truly got it When he began he called me Yoda, as I was the elder statesman of the group. He asked if I would train him. I told him that I only taught ethics and integrity and few understood the implications of this approach. He looked me firmly in the eyes and informed me that his life was driven by ethical living and integrity. I found this to be true. We worked together very well until I left and I remain close and impressed with him to this day. He is a gifted human. He will benefit any who gives him the chance.
Andrew Stefansky
Michael brings a great energy to the team. Michael is an out of the box, creative thinker who strives for excellence. He is a passionate, great family man that cares about others and his fellow co-workers and is willing to go the distance to help others out. I had the pleasure of managing and also learning from Michael.
Joe Clayton
When Michael joined the team I was a buyer for the group. He was in outbound sales. It was obvious from the beginning that he was much more than just a salesperson. He was very intelligent and eager to learn. Many people like to stay in small defined roles or boxes. Not Michael. He was a big box player. He strove to succeed and branched our from defined equipment sales to selling cloud solutions. He truly got it When he began he called me Yoda, as I was the elder statesman of the group. He asked if I would train him. I told him that I only taught ethics and integrity and few understood the implications of this approach. He looked me firmly in the eyes and informed me that his life was driven by ethical living and integrity. I found this to be true. We worked together very well until I left and I remain close and impressed with him to this day. He is a gifted human. He will benefit any who gives him the chance.
Andrew Stefansky
Michael brings a great energy to the team. Michael is an out of the box, creative thinker who strives for excellence. He is a passionate, great family man that cares about others and his fellow co-workers and is willing to go the distance to help others out. I had the pleasure of managing and also learning from Michael.
Joe Clayton
When Michael joined the team I was a buyer for the group. He was in outbound sales. It was obvious from the beginning that he was much more than just a salesperson. He was very intelligent and eager to learn. Many people like to stay in small defined roles or boxes. Not Michael. He was a big box player. He strove to succeed and branched our from defined equipment sales to selling cloud solutions. He truly got it When he began he called me Yoda, as I was the elder statesman of the group. He asked if I would train him. I told him that I only taught ethics and integrity and few understood the implications of this approach. He looked me firmly in the eyes and informed me that his life was driven by ethical living and integrity. I found this to be true. We worked together very well until I left and I remain close and impressed with him to this day. He is a gifted human. He will benefit any who gives him the chance.
Andrew Stefansky
Michael brings a great energy to the team. Michael is an out of the box, creative thinker who strives for excellence. He is a passionate, great family man that cares about others and his fellow co-workers and is willing to go the distance to help others out. I had the pleasure of managing and also learning from Michael.
Joe Clayton
When Michael joined the team I was a buyer for the group. He was in outbound sales. It was obvious from the beginning that he was much more than just a salesperson. He was very intelligent and eager to learn. Many people like to stay in small defined roles or boxes. Not Michael. He was a big box player. He strove to succeed and branched our from defined equipment sales to selling cloud solutions. He truly got it When he began he called me Yoda, as I was the elder statesman of the group. He asked if I would train him. I told him that I only taught ethics and integrity and few understood the implications of this approach. He looked me firmly in the eyes and informed me that his life was driven by ethical living and integrity. I found this to be true. We worked together very well until I left and I remain close and impressed with him to this day. He is a gifted human. He will benefit any who gives him the chance.
Andrew Stefansky
Michael brings a great energy to the team. Michael is an out of the box, creative thinker who strives for excellence. He is a passionate, great family man that cares about others and his fellow co-workers and is willing to go the distance to help others out. I had the pleasure of managing and also learning from Michael.
Experience
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BlueRange Technology
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Account Manager
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Jun 2017 - Jun 2018
• Maintained and established new relationships within the SMB space leading to long-term, consistently-buying customers • Maintained a working knowledge of current trends in hardware & software leading to a better rapport with customers • Worked with the marketing team on a weekly basis to develop new strategies and to find ways into different market segments • Traveled to customers for larger projects to ensure their success and timely completion. This personal touch helped result… Show more • Maintained and established new relationships within the SMB space leading to long-term, consistently-buying customers • Maintained a working knowledge of current trends in hardware & software leading to a better rapport with customers • Worked with the marketing team on a weekly basis to develop new strategies and to find ways into different market segments • Traveled to customers for larger projects to ensure their success and timely completion. This personal touch helped result in an ongoing and profitable relationship. • Led meetings with clients weekly to oversee hardware and software purchases through to completion • Worked consistently to meet weekly, monthly and quarterly financial goals set by Blue Range Technology resulting in increased company growth. Show less • Maintained and established new relationships within the SMB space leading to long-term, consistently-buying customers • Maintained a working knowledge of current trends in hardware & software leading to a better rapport with customers • Worked with the marketing team on a weekly basis to develop new strategies and to find ways into different market segments • Traveled to customers for larger projects to ensure their success and timely completion. This personal touch helped result… Show more • Maintained and established new relationships within the SMB space leading to long-term, consistently-buying customers • Maintained a working knowledge of current trends in hardware & software leading to a better rapport with customers • Worked with the marketing team on a weekly basis to develop new strategies and to find ways into different market segments • Traveled to customers for larger projects to ensure their success and timely completion. This personal touch helped result in an ongoing and profitable relationship. • Led meetings with clients weekly to oversee hardware and software purchases through to completion • Worked consistently to meet weekly, monthly and quarterly financial goals set by Blue Range Technology resulting in increased company growth. Show less
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Xerox
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United States
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Business Consulting and Services
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700 & Above Employee
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Service Delivery Manager II
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2013 - Oct 2016
• Worked with Michelin, United Launch Alliance and Cisco on managing their healthcare and pension programs through Xerox call centers and vendor support. • Priced, implemented and ran client specific specialty projects across multiple sites. • Served as a point of contact representing Xerox service centers for several fortune 500 clients. • Coordinated with the client management team over client escalations to bring them to resolution. • Provided reports for the service center… Show more • Worked with Michelin, United Launch Alliance and Cisco on managing their healthcare and pension programs through Xerox call centers and vendor support. • Priced, implemented and ran client specific specialty projects across multiple sites. • Served as a point of contact representing Xerox service centers for several fortune 500 clients. • Coordinated with the client management team over client escalations to bring them to resolution. • Provided reports for the service center that gave visibility into client health • Leveraged and promoted consistent service center practices & technology across entire client portfolio to promote better quality service and meet contractual agreements • Inputted and maintained client knowledge content across several service centers’ software platforms • Coordinated change activities that impacted the service center such as quarterly statement updates and client change orders • Supported training activities by providing material and/or leading individual or class sessions • Participated in client meetings by giving reports and updates in weekly conference calls. • Led managers on projects such as IVR changes, contact systems, annual enrollments, or general change implementations from the client Show less • Worked with Michelin, United Launch Alliance and Cisco on managing their healthcare and pension programs through Xerox call centers and vendor support. • Priced, implemented and ran client specific specialty projects across multiple sites. • Served as a point of contact representing Xerox service centers for several fortune 500 clients. • Coordinated with the client management team over client escalations to bring them to resolution. • Provided reports for the service center… Show more • Worked with Michelin, United Launch Alliance and Cisco on managing their healthcare and pension programs through Xerox call centers and vendor support. • Priced, implemented and ran client specific specialty projects across multiple sites. • Served as a point of contact representing Xerox service centers for several fortune 500 clients. • Coordinated with the client management team over client escalations to bring them to resolution. • Provided reports for the service center that gave visibility into client health • Leveraged and promoted consistent service center practices & technology across entire client portfolio to promote better quality service and meet contractual agreements • Inputted and maintained client knowledge content across several service centers’ software platforms • Coordinated change activities that impacted the service center such as quarterly statement updates and client change orders • Supported training activities by providing material and/or leading individual or class sessions • Participated in client meetings by giving reports and updates in weekly conference calls. • Led managers on projects such as IVR changes, contact systems, annual enrollments, or general change implementations from the client Show less
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Keswick Hall
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United States
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Hospitality
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1 - 100 Employee
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Private Events Manager
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Aug 2010 - Apr 2013
• Managed private functions for high end/ high profile weddings and corporate events. • Worked with the sales office to ensure private event orders were followed through to completion • Worked with different departments on upcoming functions while translating to social media through facebook, twitter, newsletters, and other media outlets • Managed private functions for high end/ high profile weddings and corporate events. • Worked with the sales office to ensure private event orders were followed through to completion • Worked with different departments on upcoming functions while translating to social media through facebook, twitter, newsletters, and other media outlets
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Marshall 8 Inc. dba HowToBeSeen.com
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Punxsutawney, PA
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Founder / President
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Oct 2006 - Jul 2010
• Developed and maintained relationships with high schools, colleges, and universities nationwide to conduct market research and ensure the success of our company’s future web services • Helped high school athletes find academic and/or athletic scholarships using comparative analysis software • Managed all employees (4-5 full time) and contract personnel (up to 70 contract) • Worked daily with contracted developers, graphic designers, and advertisers on website structure… Show more • Developed and maintained relationships with high schools, colleges, and universities nationwide to conduct market research and ensure the success of our company’s future web services • Helped high school athletes find academic and/or athletic scholarships using comparative analysis software • Managed all employees (4-5 full time) and contract personnel (up to 70 contract) • Worked daily with contracted developers, graphic designers, and advertisers on website structure, functionality and design. • Conducted all HR related functions including coaching/counseling sessions, remediation of training and separation of employment • Maintained all financial records while working closely with our accountants Show less • Developed and maintained relationships with high schools, colleges, and universities nationwide to conduct market research and ensure the success of our company’s future web services • Helped high school athletes find academic and/or athletic scholarships using comparative analysis software • Managed all employees (4-5 full time) and contract personnel (up to 70 contract) • Worked daily with contracted developers, graphic designers, and advertisers on website structure… Show more • Developed and maintained relationships with high schools, colleges, and universities nationwide to conduct market research and ensure the success of our company’s future web services • Helped high school athletes find academic and/or athletic scholarships using comparative analysis software • Managed all employees (4-5 full time) and contract personnel (up to 70 contract) • Worked daily with contracted developers, graphic designers, and advertisers on website structure, functionality and design. • Conducted all HR related functions including coaching/counseling sessions, remediation of training and separation of employment • Maintained all financial records while working closely with our accountants Show less
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NBC Mortgage LLC
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Greater Pittsburgh Area
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Mortgage Consultant
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Oct 2003 - Oct 2006
• Developed and handled referrals from real estate agencies, website, or radio ads and provided appropriate follow-up and feedback • Maintained knowledge of available loan products, processing procedures, and underwriting and company policies and procedures to expedite the consumer/business loan process • Worked with underwriting on the completion of all mortgage forms which included securing all documentation • Accessed daily rates, applicant credit reports, and loan prospector… Show more • Developed and handled referrals from real estate agencies, website, or radio ads and provided appropriate follow-up and feedback • Maintained knowledge of available loan products, processing procedures, and underwriting and company policies and procedures to expedite the consumer/business loan process • Worked with underwriting on the completion of all mortgage forms which included securing all documentation • Accessed daily rates, applicant credit reports, and loan prospector responses through multiple software systems • Managed pipelines for all originated loans through to closing within 30-45 days • Maintained relationships with dozens of banks and real estate offices to provide clients with hundreds of home and finance options and quicker processing/closing times. • Attended and participated in all consumer lending meetings and classes as required to stay current on all changes in lending practices. Show less • Developed and handled referrals from real estate agencies, website, or radio ads and provided appropriate follow-up and feedback • Maintained knowledge of available loan products, processing procedures, and underwriting and company policies and procedures to expedite the consumer/business loan process • Worked with underwriting on the completion of all mortgage forms which included securing all documentation • Accessed daily rates, applicant credit reports, and loan prospector… Show more • Developed and handled referrals from real estate agencies, website, or radio ads and provided appropriate follow-up and feedback • Maintained knowledge of available loan products, processing procedures, and underwriting and company policies and procedures to expedite the consumer/business loan process • Worked with underwriting on the completion of all mortgage forms which included securing all documentation • Accessed daily rates, applicant credit reports, and loan prospector responses through multiple software systems • Managed pipelines for all originated loans through to closing within 30-45 days • Maintained relationships with dozens of banks and real estate offices to provide clients with hundreds of home and finance options and quicker processing/closing times. • Attended and participated in all consumer lending meetings and classes as required to stay current on all changes in lending practices. Show less
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Fifth Third Bank
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United States
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Financial Services
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700 & Above Employee
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Commercial Credit Analyst
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Nov 2002 - Sep 2003
• Underwrote 287 million in middle market commcercial loans • Demonstrated technical expertise in consumer and business credit risk through financial analysis and utilization of multiple financial software systems • Provided direct support within the credit risk review group in the evaluation and analysis of all consumer/business credit risk • Analyzed portfolio level information to identify and monitor key risk factors and develop proposed solutions • Performed ad-hoc analysis… Show more • Underwrote 287 million in middle market commcercial loans • Demonstrated technical expertise in consumer and business credit risk through financial analysis and utilization of multiple financial software systems • Provided direct support within the credit risk review group in the evaluation and analysis of all consumer/business credit risk • Analyzed portfolio level information to identify and monitor key risk factors and develop proposed solutions • Performed ad-hoc analysis of consumer portfolios as directed • Reported and analyzed characteristics of the consumer credit lines of business in relation to policies, guidelines and processes • Established close working relationships with the credit functions of the various consumer lending groups, while maintaining independence and objectivity • Developed and evaluated various models used for loss forecasting, portfolio stress testing, and other targeted analysis • Monitored and evaluated problem loan statistics. Ensured that appropriate reporting of activity was occurring consistent with bank corporate policy as well as pertinent accounting and regulatory guidance. • Identified potential policy and operational improvements that enhanced credit quality • Accessed and queried a multitude of databases and created and maintained data sets as appropriate Show less • Underwrote 287 million in middle market commcercial loans • Demonstrated technical expertise in consumer and business credit risk through financial analysis and utilization of multiple financial software systems • Provided direct support within the credit risk review group in the evaluation and analysis of all consumer/business credit risk • Analyzed portfolio level information to identify and monitor key risk factors and develop proposed solutions • Performed ad-hoc analysis… Show more • Underwrote 287 million in middle market commcercial loans • Demonstrated technical expertise in consumer and business credit risk through financial analysis and utilization of multiple financial software systems • Provided direct support within the credit risk review group in the evaluation and analysis of all consumer/business credit risk • Analyzed portfolio level information to identify and monitor key risk factors and develop proposed solutions • Performed ad-hoc analysis of consumer portfolios as directed • Reported and analyzed characteristics of the consumer credit lines of business in relation to policies, guidelines and processes • Established close working relationships with the credit functions of the various consumer lending groups, while maintaining independence and objectivity • Developed and evaluated various models used for loss forecasting, portfolio stress testing, and other targeted analysis • Monitored and evaluated problem loan statistics. Ensured that appropriate reporting of activity was occurring consistent with bank corporate policy as well as pertinent accounting and regulatory guidance. • Identified potential policy and operational improvements that enhanced credit quality • Accessed and queried a multitude of databases and created and maintained data sets as appropriate Show less
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Education
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1998 - 2002
Cedarville University
Bachelor's degree, Industrial Marketing, Sm Bus Mgmt & HR Mgmt.
Community
