Office Manager

• Jun 2023 - Present

Senior Manager, Global Workplace Experience

• Nov 2022 - May 2023

• Responsible for Real Estate, Collaboration, Health & Safety, Community & Connection and Perks for 7 studios across the globe. • Develop, lead, and implement a global strategy for Workplace Experience through a clear vision and goals, identifying risk areas, and harnessing the appropriate resources. • Responsible for the scope, schedule, budget, and overall success of new and existing construction projects. • Leader for a team of 5+ members across multiple locations and time… Show more • Responsible for Real Estate, Collaboration, Health & Safety, Community & Connection and Perks for 7 studios across the globe. • Develop, lead, and implement a global strategy for Workplace Experience through a clear vision and goals, identifying risk areas, and harnessing the appropriate resources. • Responsible for the scope, schedule, budget, and overall success of new and existing construction projects. • Leader for a team of 5+ members across multiple locations and time zones • Responsible for creating a consistent workplace experience globally across all studios while respecting local culture by applying a hospitality mindset Show less • Responsible for Real Estate, Collaboration, Health & Safety, Community & Connection and Perks for 7 studios across the globe. • Develop, lead, and implement a global strategy for Workplace Experience through a clear vision and goals, identifying risk areas, and harnessing the appropriate resources. • Responsible for the scope, schedule, budget, and overall success of new and existing construction projects. • Leader for a team of 5+ members across multiple locations and time… Show more • Responsible for Real Estate, Collaboration, Health & Safety, Community & Connection and Perks for 7 studios across the globe. • Develop, lead, and implement a global strategy for Workplace Experience through a clear vision and goals, identifying risk areas, and harnessing the appropriate resources. • Responsible for the scope, schedule, budget, and overall success of new and existing construction projects. • Leader for a team of 5+ members across multiple locations and time zones • Responsible for creating a consistent workplace experience globally across all studios while respecting local culture by applying a hospitality mindset Show less

Office Experience Manager

• Jul 2020 - Mar 2022

•Responsible for Vancouver office space and Berlin Office Space •Lead for office space design, office leases, renovations and insurance •Leader of the Office Experience Team (Berlin & Vancouver) •Created opportunities for connections & community between Unbouncers while working from home •Designed & executed virtual events and in-person events & celebrations for 250 employees situated across the world •Coordinated workshops, speakers and lunch & learns for staff •Created care… Show more •Responsible for Vancouver office space and Berlin Office Space •Lead for office space design, office leases, renovations and insurance •Leader of the Office Experience Team (Berlin & Vancouver) •Created opportunities for connections & community between Unbouncers while working from home •Designed & executed virtual events and in-person events & celebrations for 250 employees situated across the world •Coordinated workshops, speakers and lunch & learns for staff •Created care packages for all staff (locally & internationally) throughout the year •Helped create a new hybrid workplace •Managed Office Experience budget for Berlin & Vancouver location Show less •Responsible for Vancouver office space and Berlin Office Space •Lead for office space design, office leases, renovations and insurance •Leader of the Office Experience Team (Berlin & Vancouver) •Created opportunities for connections & community between Unbouncers while working from home •Designed & executed virtual events and in-person events & celebrations for 250 employees situated across the world •Coordinated workshops, speakers and lunch & learns for staff •Created care… Show more •Responsible for Vancouver office space and Berlin Office Space •Lead for office space design, office leases, renovations and insurance •Leader of the Office Experience Team (Berlin & Vancouver) •Created opportunities for connections & community between Unbouncers while working from home •Designed & executed virtual events and in-person events & celebrations for 250 employees situated across the world •Coordinated workshops, speakers and lunch & learns for staff •Created care packages for all staff (locally & internationally) throughout the year •Helped create a new hybrid workplace •Managed Office Experience budget for Berlin & Vancouver location Show less

Office Manager, Acting Director of Operations

• Jun 2019 - Jun 2020

Office Environment Manager

• Sep 2018 - Jun 2019

•Responsible for helping shape the employee's experience by forming a community, building an enjoyable workplace and creating opportunities to connect with co-workers. •Space planning, including new office locations •Oversee office perks (snacks, drinks) and supplies •Coordinate company events for 250+ people (Holiday Party, Company Celebrations, Volunteer Activities) •Leader of the Office Environment Team •Communicate with staff regarding office policy, procedures and… Show more •Responsible for helping shape the employee's experience by forming a community, building an enjoyable workplace and creating opportunities to connect with co-workers. •Space planning, including new office locations •Oversee office perks (snacks, drinks) and supplies •Coordinate company events for 250+ people (Holiday Party, Company Celebrations, Volunteer Activities) •Leader of the Office Environment Team •Communicate with staff regarding office policy, procedures and events •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and secure environment for our employees and visitors Show less •Responsible for helping shape the employee's experience by forming a community, building an enjoyable workplace and creating opportunities to connect with co-workers. •Space planning, including new office locations •Oversee office perks (snacks, drinks) and supplies •Coordinate company events for 250+ people (Holiday Party, Company Celebrations, Volunteer Activities) •Leader of the Office Environment Team •Communicate with staff regarding office policy, procedures and… Show more •Responsible for helping shape the employee's experience by forming a community, building an enjoyable workplace and creating opportunities to connect with co-workers. •Space planning, including new office locations •Oversee office perks (snacks, drinks) and supplies •Coordinate company events for 250+ people (Holiday Party, Company Celebrations, Volunteer Activities) •Leader of the Office Environment Team •Communicate with staff regarding office policy, procedures and events •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and secure environment for our employees and visitors Show less

Office Manager

• Nov 2014 - Sep 2018

•Direct manager to the local Office Coordinator and Receptionist •Project manager of multiple capital construction projects •Manage space planning, office expansions, and layout changes as required •Manage vendor and FM relationships to ensure that they are delivering a high level of service, ensuring suppliers are meeting contract SLA’s •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and… Show more •Direct manager to the local Office Coordinator and Receptionist •Project manager of multiple capital construction projects •Manage space planning, office expansions, and layout changes as required •Manage vendor and FM relationships to ensure that they are delivering a high level of service, ensuring suppliers are meeting contract SLA’s •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and secure environment for our employees and visitors •Work closely with the Office Coordinator to ensure that the office is well maintained, running efficiently, and ensuring a high level of health and safety at all times •Quickly respond to employee needs in person, via phone, email, or our internal social network •Communicate with local business unit leaders regarding office policy, procedures and events •Oversee and support the new hire onboarding and offboarding process •Responsible for the extensive food program, including budget management and user experience •Manage vendor invoices, create & manage OPEX budgets, troubleshoot contract/invoice issues •Oversee and provide support for coordination of onsite and offsite events •Undertake any special event planning projects, including company retreats, e.g. summit •Collaborate closely with the Dublin Office Manager on companywide facilities communications and the rollout or execution of new programs •Present Facilities updates at Town Hall gatherings as needed •Explore opportunities for improving the facilities and events experience, preparing and making well-formed business cases for any major change proposals Show less •Direct manager to the local Office Coordinator and Receptionist •Project manager of multiple capital construction projects •Manage space planning, office expansions, and layout changes as required •Manage vendor and FM relationships to ensure that they are delivering a high level of service, ensuring suppliers are meeting contract SLA’s •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and… Show more •Direct manager to the local Office Coordinator and Receptionist •Project manager of multiple capital construction projects •Manage space planning, office expansions, and layout changes as required •Manage vendor and FM relationships to ensure that they are delivering a high level of service, ensuring suppliers are meeting contract SLA’s •Act as primary contact with building management and sub-tenants •Responsible for the front of house experience, creating a welcoming and secure environment for our employees and visitors •Work closely with the Office Coordinator to ensure that the office is well maintained, running efficiently, and ensuring a high level of health and safety at all times •Quickly respond to employee needs in person, via phone, email, or our internal social network •Communicate with local business unit leaders regarding office policy, procedures and events •Oversee and support the new hire onboarding and offboarding process •Responsible for the extensive food program, including budget management and user experience •Manage vendor invoices, create & manage OPEX budgets, troubleshoot contract/invoice issues •Oversee and provide support for coordination of onsite and offsite events •Undertake any special event planning projects, including company retreats, e.g. summit •Collaborate closely with the Dublin Office Manager on companywide facilities communications and the rollout or execution of new programs •Present Facilities updates at Town Hall gatherings as needed •Explore opportunities for improving the facilities and events experience, preparing and making well-formed business cases for any major change proposals Show less

Small Business Owner

• Jan 2014 - Oct 2014

WildRoots Juice offered organic raw cold pressed juices and the WildRoots Juice Cleanse delivered to the home or office. Also sold at select retailers. It began as a healthy food truck and then progressed into a online store where we sold the WildRoots Organic Juice Cleanse and Juice Bundles that were designed for specific ailments. Our vision was to enable our customers and fellow community members to positively improve or sustain a healthy lifestyle through nutritious cold pressed… Show more WildRoots Juice offered organic raw cold pressed juices and the WildRoots Juice Cleanse delivered to the home or office. Also sold at select retailers. It began as a healthy food truck and then progressed into a online store where we sold the WildRoots Organic Juice Cleanse and Juice Bundles that were designed for specific ailments. Our vision was to enable our customers and fellow community members to positively improve or sustain a healthy lifestyle through nutritious cold pressed juices. Educating the community about the benefits of a healthy lifestyle and nutrition is a core value of WildRoots. Offering a convenient and joyful experience all while nourishing the body from the inside out, for a positive life. as Owner & Creator of WildRoots Juice Bistro: • Design, construct and implement business plan & actions • Outside sales – research & connect with local fitness studios, yoga studios & wellness centres • Develop and update main website and ecommerce website • Create marketing material for social media, products and events. • Purchase & keep inventory for all produce/food/supplies • Event planning: community events, farmers market and fundraisers • Engage with clients across social media: facebook, twitter, pinterest and blogging. • Correspond with customers about products, complaints and questions on a daily basis • Receive, schedule and complete customer sales • Research current trends and upcoming trends in the market. Show less WildRoots Juice offered organic raw cold pressed juices and the WildRoots Juice Cleanse delivered to the home or office. Also sold at select retailers. It began as a healthy food truck and then progressed into a online store where we sold the WildRoots Organic Juice Cleanse and Juice Bundles that were designed for specific ailments. Our vision was to enable our customers and fellow community members to positively improve or sustain a healthy lifestyle through nutritious cold pressed… Show more WildRoots Juice offered organic raw cold pressed juices and the WildRoots Juice Cleanse delivered to the home or office. Also sold at select retailers. It began as a healthy food truck and then progressed into a online store where we sold the WildRoots Organic Juice Cleanse and Juice Bundles that were designed for specific ailments. Our vision was to enable our customers and fellow community members to positively improve or sustain a healthy lifestyle through nutritious cold pressed juices. Educating the community about the benefits of a healthy lifestyle and nutrition is a core value of WildRoots. Offering a convenient and joyful experience all while nourishing the body from the inside out, for a positive life. as Owner & Creator of WildRoots Juice Bistro: • Design, construct and implement business plan & actions • Outside sales – research & connect with local fitness studios, yoga studios & wellness centres • Develop and update main website and ecommerce website • Create marketing material for social media, products and events. • Purchase & keep inventory for all produce/food/supplies • Event planning: community events, farmers market and fundraisers • Engage with clients across social media: facebook, twitter, pinterest and blogging. • Correspond with customers about products, complaints and questions on a daily basis • Receive, schedule and complete customer sales • Research current trends and upcoming trends in the market. Show less

Marketing & Sales Coordinator

• Dec 2011 - Apr 2013

(Maternity Contract) • Receive, coordinate and prioritize all incoming marketing projects • Manage marketing team’s timelines and due dates • Go-To person in the marketing department • Support sales reps and event coordination • Organize and maintain ad schedule for upcoming magazine ads • Coordinate translations and proofread all material • Engage with clients across social media: pinterest, twitter, and facebook (Maternity Contract) • Receive, coordinate and prioritize all incoming marketing projects • Manage marketing team’s timelines and due dates • Go-To person in the marketing department • Support sales reps and event coordination • Organize and maintain ad schedule for upcoming magazine ads • Coordinate translations and proofread all material • Engage with clients across social media: pinterest, twitter, and facebook

Executive Assistant & Office Manager

• Jan 2001 - Sep 2010

• Provided comprehensive support to the CEO and executive staff. • Supervised and managed technicians and trained/supervised office staff. • Worked in fast-paced atmosphere. High stress environment due to 24 emergency service • Prepared travel arrangements and accommodations for executive staff and clients. • Followed instructions well and made large decisions with no supervision. • Diplomatically resolved customer’s complaints and inquiries daily. • Built and tracked budgets.… Show more • Provided comprehensive support to the CEO and executive staff. • Supervised and managed technicians and trained/supervised office staff. • Worked in fast-paced atmosphere. High stress environment due to 24 emergency service • Prepared travel arrangements and accommodations for executive staff and clients. • Followed instructions well and made large decisions with no supervision. • Diplomatically resolved customer’s complaints and inquiries daily. • Built and tracked budgets. Reviewed and produced executive’s expense reports monthly. • Accounts Payable and account receivable with Simply Accounting and company database • Invoiced completed work orders and quoted any further work that needed to be done. • Prepared letters/emails, reports, presentations and spreadsheets • Scheduled jobs for fire safety technicians with property management companies, customers and various divisions of the Government of Canada. • Scheduled, coordinated and created all meetings and special events • Coordinated and created payroll for all staff. • Composed marketing and promotional material. • Corresponded with vendors and suppliers on a daily basis. Show less • Provided comprehensive support to the CEO and executive staff. • Supervised and managed technicians and trained/supervised office staff. • Worked in fast-paced atmosphere. High stress environment due to 24 emergency service • Prepared travel arrangements and accommodations for executive staff and clients. • Followed instructions well and made large decisions with no supervision. • Diplomatically resolved customer’s complaints and inquiries daily. • Built and tracked budgets.… Show more • Provided comprehensive support to the CEO and executive staff. • Supervised and managed technicians and trained/supervised office staff. • Worked in fast-paced atmosphere. High stress environment due to 24 emergency service • Prepared travel arrangements and accommodations for executive staff and clients. • Followed instructions well and made large decisions with no supervision. • Diplomatically resolved customer’s complaints and inquiries daily. • Built and tracked budgets. Reviewed and produced executive’s expense reports monthly. • Accounts Payable and account receivable with Simply Accounting and company database • Invoiced completed work orders and quoted any further work that needed to be done. • Prepared letters/emails, reports, presentations and spreadsheets • Scheduled jobs for fire safety technicians with property management companies, customers and various divisions of the Government of Canada. • Scheduled, coordinated and created all meetings and special events • Coordinated and created payroll for all staff. • Composed marketing and promotional material. • Corresponded with vendors and suppliers on a daily basis. Show less

Sales Associate

• Jan 2000 - Jan 2004

Opening and closing of the salon Supervised assistants Cashier (Packages, merchandise and returns) Customer service Opening and closing of the salon Supervised assistants Cashier (Packages, merchandise and returns) Customer service

Hostess

• Jan 2000 - Sep 2000

Duties included greeting customers, managing tables and bussing tables. Handled all communications in a professional yet personalized manner. Duties included greeting customers, managing tables and bussing tables. Handled all communications in a professional yet personalized manner.