Experience

Yodawy

• Egypt
• Technology, Information and Internet
• 200 - 300 Employee

• Senior Pharmacist

  • May 2022 - Present

  - Support account managers in all client relation activities helping them solve the VIP members problems. - Handle escalated problems or queries that require a higher level of authority. - Have Reviewed and processed over 15K+ chronic prescriptions from 15+ medical insurance companies. - Participate in the creation of new databases and records and updating of current ones. - Support and provide superior, quality, efficient, and non-judgmental service, and follow-up on patients’ inquiries and complaints that are not fulfilled or resolved to ensure full Patient satisfaction helping increase our consumer base. Show less



City Pharmacies

• Al Jizah, Egypt

• Community Pharmacist - Shift manager

  • Aug 2021 - Jan 2022

  • Managed and supervised a team of 7 employees. • Experienced in serving different types of patients (cash, contract, insurance), understanding and matching their needs, and building a long term relationship with them. • Built more knowledge about cosmetic products, expensive, imported and refrigerated drugs. • Managed and supervised a team of 7 employees. • Experienced in serving different types of patients (cash, contract, insurance), understanding and matching their needs, and building a long term relationship with them. • Built more knowledge about cosmetic products, expensive, imported and refrigerated drugs.



Ezz Eldeen Pharmacies

• Egypt
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• community Pharmacist

  • Aug 2021 - Aug 2021

  For more than 200 training hours I have been trained for daily community pharmacist responsibilities. For more than 200 training hours I have been trained for daily community pharmacist responsibilities.



Nasser Institute Hospital

• Hospitals and Health Care
• 200 - 300 Employee

• Clinical Pharmacist

  • Jul 2021 - Aug 2021

  •I have been trained on daily clinical pharmacist responsibilities and duties in different departments (ICU -Oncology–cardiology). - Review records of patients to determine the appropriateness of medication therapy. - Evaluate patient’s condition to ensure all issues are being treated. - Identify untreated health problems and refer patients to appropriate physicians. - Develop effective medication plans that minimize the risk of adverse side-effects. - Consult on dosages, medication substances etc. - Advise on the correct administration of drugs. - Assess the results of pharmaceutical treatments. - Collaborate with healthcare professionals to ensure optimal patient care. - Keep accurate documentation of medication plans and patient progress. Show less



Dr. Sara tarek pharmacy

• Mansoura

• community Pharmacist

  • Jun 2019 - Mar 2021

  I’ve been trained for about 2 years of part time working and training on daily community pharmacy practice. I’ve been trained for about 2 years of part time working and training on daily community pharmacy practice.