Mélanie Zenner

Project Manager at CeCoTePe - Centre de Coopération Technique et Pédagogique
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Contact Information
us****@****om
(386) 825-5501
Location
Seraing, Walloon Region, Belgium, BE
Languages
  • English Full professional proficiency
  • French Native or bilingual proficiency

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5.0

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Emmanuel Van de Wouwer

Melanie was a talented colleague while dealing with Customer Service Export department. She handled the order processing for the distributors and was a knowledgeable person for the logistics items related to Export.

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Experience

    • Belgium
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Project Manager
      • Feb 2023 - Present

    • Belgium
    • Higher Education
    • 300 - 400 Employee
    • Project Manager
      • Oct 2022 - Present

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Business Manager
      • Apr 2013 - Sep 2022

      The Business Manager is responsible for all aspects of the activities around the eCommerce end2end business.- Client RelationshipBuilding and maintaining a strong and efficient relationship with the client. Detailed understanding of all aspects of the clients and PFSweb business: eCommerce end2end solution, finance, legal, strategy, marketing,,,Works closely with the others departments to meet clients expectations: reporting, projects, analysis and issue resolutionProvides the clients with up to date consultancy to optimize their businessInitiates, leads and delivers projects in order to enhance the clients business.-Financial ServicesPrepare the annual budget together with the Client and PFSweb team.Proactively forecasts all aspects of the clients activities in order to ensure resources while securing profitabilityResponsible for accurate forecasting and actions to deliver against budget, SLAs and continuously improving the service provided.Responsible of delivering the PFSweb service invoices to the PFSweb clients, with help of the Business Analyst.- OperationalKPI’s and SLA’s to follow.Weekly/monthly business overviews and summariesEnsure the quick and frequent implementation of low hanging items.Inventory and Logistic Management Show less

    • Account analyst
      • Oct 2010 - Apr 2013

    • United States
    • Biotechnology Research
    • 100 - 200 Employee
    • Admin Assistant
      • Jun 2010 - Oct 2010

    • Internal customer service representative
      • Apr 2007 - Jul 2010

Education

  • Université de Liège
    Master, Français Langue Etrangère et Seconde
    2006 - 2008
  • Université de Liège
    Master, Information & Communication
    2002 - 2007

Community

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