Mélanie Bonfils

Sales Support Specialist at Sycomore Asset Management
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Paris Metropolitan Region, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
Skills

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Alexandre Belaid

Mélanie est quelqu'un de très assidue et qui a le sens des priorités. Mélanie possède une forte capacité de travail et assimile très rapidement ce qu'on lui demande fort. Elle sait également s'adapter à un environnement changeant.

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Experience

  • Sycomore Asset Management
    • France
    • Financial Services
    • 1 - 100 Employee
    • Sales Support Specialist
      • Jul 2018 - Present

  • Tocqueville Finance
    • Région de Paris, France
    • Client Service Officer
      • Dec 2017 - Jun 2018

  • State Street Global Advisors France
    • Paris
    • CRM Support Officer - Institutional clients
      • Jan 2012 - Sep 2017

      - Main contact for the 30 European & International Sales Representatives (France, Benelux, Germany, Switzerland, Boston, Dubai, Hong-Kong, Singapore). - Management and follow-up of French and International client portfolios throughout the business cycle (120 clients, more than 30 Md € of Assets under Management): sending of performance reports, invoices for clients under mandates and rebates of management fees. - Implementation of new contracts with Legal Department and validation (1st line of defense) of KYC / AML reviews with Compliance teams in order to reduce the level of risks. - Participation in cross-functional projects with Finance and Sales teams to improve the operational monitoring of customer relationships. Show less

  • Crédit Agricole CIB
    • France
    • Banking
    • 700 & Above Employee
    • Communication Officer
      • Aug 2010 - Jun 2011

      - Development of internal and client communication through the creation and implementation of events : Quarterly lunch of the Management Committee (80 people), privatization of the Théâtre du Chatelet & Musée du Quai Branly for client events, Management of box seats for Roland Garros & Stade de France (20 to 200 clients).- Contribution to the development of communication tools (Website / Intranet)- Creation and realization of communication presentations (print)

    • Customer Relationship Management Officer
      • Oct 2008 - Aug 2010

      Fixed Income Markets Marketing:- Improvement of customer knowledge by implementing the Salesforce CRM tool project on time- CRM reporting to sales managers, via Business Object- Production of customer reviews for sales representatives in the Fixed Income business

  • Crédit Agricole CIB
    • France
    • Banking
    • 700 & Above Employee
    • Position and product control analyst
      • Feb 2008 - Jul 2008

      Internship within the Middle Office Commodities department: - Reporting and monitoring of operations Internship within the Middle Office Commodities department: - Reporting and monitoring of operations

Education

  • Ecole Supérieure de Commerce et de Gestion - ESCG Paris
    Master II, Marketing of Services Activities
    2008 - 2010
  • Université La Sorbonne Nouvelle (Paris III)
    Bachelor’s degree, English, Economics and Business Management
    2005 - 2008

Community

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