Mário Rui Castro

Product Owner at doDOC
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Contact Information
us****@****om
(386) 825-5501
Location
Fundão, Castelo Branco, Portugal, PT
Languages
  • Inglês Full professional proficiency
  • Francês Elementary proficiency
  • Espanhol Limited working proficiency
  • Português Native or bilingual proficiency

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Francisco Fernandes

Mario Castro é perspicaz, persistente e têm nas suas caracteristicas pessoais uma elevada interpretação do mundo, da ciência e da sociedade que é uma mais valia para cada projecto a que se propôe.

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Credentials

  • AgilePM® Foundation
    APMG International
    Apr, 2023
    - Oct, 2024
  • Certified System Administrator
    ServiceNow
    Feb, 2020
    - Oct, 2024
  • Micro-Certification - Agile and Test Management
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Automated Test Framework
    ServiceNow
    Nov, 2019
    - Oct, 2024
  • Micro-Certification - Application Portfolio Management
    ServiceNow
    Oct, 2019
    - Oct, 2024
  • Software Product Management
    University of Alberta
    Jun, 2018
    - Oct, 2024
  • Professional Scrum Master I
    Scrum.org
    Jan, 2018
    - Oct, 2024
  • AgilePM® Practitioner
    APMG International
    Apr, 2023
    - Oct, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Owner
      • Jan 2022 - Present

      doDOC is a Portuguese-American software company, member of the Envision Pharma Group family, focused on enterprise content collaboration. Our products enable real-time collaborative writing and review of scientific content, with granular control of actions and content evolution. Learn more at https://dodoc.com/ doDOC is a Portuguese-American software company, member of the Envision Pharma Group family, focused on enterprise content collaboration. Our products enable real-time collaborative writing and review of scientific content, with granular control of actions and content evolution. Learn more at https://dodoc.com/

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Partner
      • Apr 2021 - Present

      IINCOGNIT CLOUD aims higher at ServiceNow solutions. HIGH GROUND We stand out from the crowd because we hire people for their superpower. People that make mistakes, learn, improve, share and have a word to say. Trust and transparency go a long way. We put them at the core of everything we do. HIGH STANDARD Our clients express praise for our commitment and expertise as ServiceNow developers. We are here to understand our clients, take care of their needs and facilitate solutions. Sounds simple, but the way we do it is a remarkable business empowering asset. HIGH IMPACT No hidden secrets to Incognit Cloud’s success formula. A win-win mentality is what leads our team to the impact we proudly make every day. Show less

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Owner - Internal Apps
      • Feb 2019 - Dec 2021

      Product Owner for several internal apps developed in conjunction with DXC Technology. Played a role in day-to-day company administration as well as an internal delivery manager. Product Owner for several internal apps developed in conjunction with DXC Technology. Played a role in day-to-day company administration as well as an internal delivery manager.

    • Netherlands
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Owner - Office Templater
      • Nov 2017 - Dec 2021

      Product Owner for the Office Templater Application. The Office Templater is designed to generate MS Office documents from ServiceNow. ServiceNow only allows the export of simple tables to Excel and has no option to generate Word or PowerPoint files. We identified that Customers regularly need more complex solutions. The Templater allows you to configure templates for any of the supported ServiceNow functions, such as ITSM, HR, CSM etc. After that, the template can be used to export ServiceNow data into a file with a simple button press or by scheduling it.The Office Templater allows you to create a template in Excel, Word or PowerPoint, and then create a ServiceNow configuration for it. This configuration determines what data will be displayed and where, and who has access to generate the file from ServiceNow. It also allows you to set up a scheduling for the template, so that people receive an email with the generated file.It allows you to use data from multiple tables, create formula's in Excel, display images, populate data for Graphs in Excel. To receive the file either a download link is provided or the actual document. Show less

    • Product Owner
      • Sep 2017 - Dec 2021

      Fruition Partners, a DXC Technology Company (formerly known as Logicalis SMC) is the dedicated global ServiceNow practice of DXC Technology. DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally and is a ServiceNow Global Strategic Partner. For more information on Fruition Partners, A DXC Technology Company, visit www.fruitionpartners.nl. Show less

    • Product Owner - Building Control Center / IOT project
      • Sep 2017 - Mar 2021

      Product Owner for the Internet Of Thing's training project. It was developed as part of my initial training.The concept is that you are able to fully automate a facility using physical sensors and actuators that communicate with ServiceNow, being the latter responsible for data storage and decision taking (via specified rules).Initial approach used Raspberry Pi and several cheap WiFi, RF and IR sensors and actuators to test out the concept. Currently, we are using a professional equipment (portuguese supplier) that allows us to automate the entire office via ServiceNow.Was showcased in Now@Work 2019 convention in Amsterdam, The Netherlands. Show less

    • Product Owner - Alert Center
      • Jun 2018 - Feb 2021

      Product Owner for the Alert Center Application. Alert Center is small toolkit that allow ServiceNow users to easily identify what needs their attention. Be alerted on tasks that are now assigned to you, or an event that just started running... with visual and audio alerts, both on your browser and on desktop.

    • Product Owner - Translator App
      • Nov 2018 - Sep 2020

      Product Owner for the Translator application. This app main purpose is to provide an easier way to manage ServiceNow custom translations. It does so by gathering all the data already translated by the Out-of-the-box (OOTB) ServiceNow, and signal the user where a translation in a desired language is missing.FP Translate App intends to be more user friendly than the OOTB approach. So, simply put, when it comes to provide a new translation for an item it should be as simple as introducing the translation under the desired language manually or use Google Translator to do it automatically. The app has one UI Page with instructions and buttons to be more user friendly. We also split notifications by language and send the translated notifications in the correct language to each user group. Show less

    • Product Owner - Training Management App
      • May 2019 - Oct 2019

      Product Owner for the Training Management training application. This application that focus on improving Fruition Partners own training programming and execution. Provides customers with an intuitive portal where they can register for existing ServiceNow training classes or simply request a new one. For the training managers, a powerful backend allows them to plan the next classes, contact trainees and even emit the training certificates on the go.

    • Product Owner - FMA Access Management module
      • May 2019 - Sep 2019

      Product Owner for the FMA Access Management module - as training application. Access Management module focus primarily in offering the Facilities Management Customers the option to manage physical, digital and biometric access directly from ServiceNow, alongside FMA. This solution can be used both for new customers with access solutions already in place or to old customers that are looking to improve security in their facilities.

    • Product Owner - Member Management
      • May 2019 - Sep 2019

      Product Owner for the Member Management training application. This small PoC focuses on allowing the creation of a company social network within ServiceNow. You are able to find people with the same work preferences, skills, hobbies and organize work groups with their own chat and event system. Via the portal, you can also organize company events and invite people and check who is joining.

    • Product Owner - eXchange Control Tower
      • Nov 2017 - Sep 2018

      Product Owner for the eXchange Control Tower training project. The XCT is an integration framework allowing ServiceNow administrators to configure integrations that can be adapted to any system. The eXchange Control Tower is envisioned as being an intuitive and codeless way to configure inbound and outbound integrations between SN and other vendor systems, allowing exchange of information in an agnostic and concise way.Inbound messages are validated and mapped into a central message table where they are stored for processing. A processor will then pick up these messages, translate the containing information and execute operations in ServiceNow tables. Information is sent back to vendor once the message is received and when the message is processed.Table changes in SN, that are directly related with external vendors should trigger the creation of an outbound message. Data is fetched from the table, validated and translated into the external vendor format and added to the message table. This information will then be picked up by an outbound service script that will map data into an outbound message that is formatted exactly as required by the external party. It is expected to receive responses to the messages sent. Show less

    • Start-up Manager
      • Sep 2014 - Dec 2017

      Online Sales Manager, Cosmetic Production and Technical Support - Website maintenance; Online sale orientation; Product R&D and formulation; Cosmetic production and technical support; Product and hazard control assessment. Online Sales Manager, Cosmetic Production and Technical Support - Website maintenance; Online sale orientation; Product R&D and formulation; Cosmetic production and technical support; Product and hazard control assessment.

  • Obramacor
    • Penamacor
    • Agriculture and Forestry Consultant
      • Apr 2015 - Sep 2017

      Agriculture and forestry project development. Rural development management. Field and Office GIS tools. National Agriculture Confederation (CNA) outpost coordination in Penamacor. Agriculture and forestry project development. Rural development management. Field and Office GIS tools. National Agriculture Confederation (CNA) outpost coordination in Penamacor.

    • Portugal
    • Higher Education
    • 500 - 600 Employee
    • Researcher
      • Oct 2013 - Apr 2015

      Liquid Cromatography; LC/MSMS TripleQuad Specialization Liquid Cromatography; LC/MSMS TripleQuad Specialization

  • AgroNomada
    • Fundão
    • Co-Founder and Associate
      • Aug 2012 - Oct 2013

      Agriculture Consulting, Rural Development Project Manager Agriculture Consulting, Rural Development Project Manager

    • Superior Technician
      • Feb 2011 - Aug 2012

      Technical information management. ProDeR projects elaboration and submission. Credentials for IFAP's ISIP and IDigital platforms, as well as for ProDeR's payment inquiries. PRRN 2011 operation nº 0400083 coordinator. Technical information management. ProDeR projects elaboration and submission. Credentials for IFAP's ISIP and IDigital platforms, as well as for ProDeR's payment inquiries. PRRN 2011 operation nº 0400083 coordinator.

    • Portugal
    • Higher Education
    • 700 & Above Employee
    • Researcher
      • Aug 2007 - Aug 2010

      Micropropagation of high economic value species from Portuguese endemic flora. In-locu identification and evaluation of Portuguese endemic floral species. Development of ex-locu conservation techniques. Species improvement testing. Micropropagation of high economic value species from Portuguese endemic flora. In-locu identification and evaluation of Portuguese endemic floral species. Development of ex-locu conservation techniques. Species improvement testing.

Education

  • Universidade da Beira Interior
    Doctor of Philosophy (PhD), Biomedical Sciences, General
    2012 - 2016
  • Universidade de Évora
    Master of Science (M.Sc.), Conservation Biology
    2007 - 2009
  • Universidade de Évora
    Licentiate degree, Biology
    2004 - 2007

Community

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