Experience

PPC INSULATORS GROUP

• Austria
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Nov 2008 - Present

  Customer Service Customer Service PPC Čab, a.s. · Full-timePPC Čab, a.s. · Full-timeNov 2008 - Present · 13 yrs 6 mosNov 2008 - Present · 13 yrs 6 mosNitra Region, SlovakiaNitra Region, Slovakia- providing customer service based on geographical market responsibility- managing complete business cases starting from an inquiry analysis trough the offer to customer, order receipt and acknowledgement, to order shipment and claim management- close cooperation with treasury manager (terms of payment, price & credit policy)- letter of credit - negotiations, amendments, documents preparation, close cooperation with Bank, Insurance companies and carriers- international projects- drafts of contracts - comments- regular check of accounts receivable, dunning letters- trainings, workshops,- reading of technical drawings and specifications- managing group database of contracts and price lists



Compass Pools Europe

• Production Director

  • Nov 2005 - Oct 2008

  - managing production of ceramic pools- leading production employees- production planning- second shift launch- selection process of hiring employees- raw materials and spare parts procurement- costs calculation- searching new suppliers- fairs participation,- workshops for agents - managing production of ceramic pools- leading production employees- production planning- second shift launch- selection process of hiring employees- raw materials and spare parts procurement- costs calculation- searching new suppliers- fairs participation,- workshops for agents