Márcio Oliveira
Director of Operations - Brazil at Messer Gases Brasil- Claim this Profile
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Bio
Experience
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Messer Gases Brasil
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Brazil
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Chemical Manufacturing
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500 - 600 Employee
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Director of Operations - Brazil
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Aug 2021 - Present
Responsible for all Brazil Operations (bulk, PGP, on site supply modes), as well as Reliability, Customer Engineering Services, Warehouses and Distribution for all modes of supply.Responsible for ensuring that people and assets are managed safely, reliably and efficiently in compliance with Messer operating standards for all ASUs (Air Separation Units), filling stations, cylinder distribution centers (CDC`s) and on-site plants. Responsible for executing operations-based programs and initiatives established by the business and serves as the operations business representative in the country.Implement, maintain, and manage all quality and environmental management systems, in synergy with safety and health procedures, and with the regulation of the competent international and local certifications, to standardize best practices between the production areas, HSEQ, sales areas and support functions, and in conjunction with the market. Show less
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Head of On-Site Sales Brazil
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Mar 2019 - Jan 2022
Accountability for the P&L of On-Site customers in Brazil by optimizing of existing contracts, driving profitable growth and although on direct day to day operations accountability influencing and driving cost and reliability improvements.- Safety Champion living a real environment of “safety is our main KPI”!- Responsible for Strategy Execution driving, analyzing and continually assessing business performance to achieve or exceed customer profitability- Accountable for driving Growth Developing executive-level relationship at prospective account opportunities1. Implement strategic plans for customers to improve relationship, new products/applications and specific accounts strategies2. Provide interface with business for delivery of non-On-Site products and services to major On-Site accounts (e.g., packaged gases) to maximize ‘wallet share’ of customer for Linde Group3. Stay on industry market shares, new developments and industry trends and related competitive offerings- Responsible for Contract Management (Pricing, metrics, attainment of goals and P&L Review)1. Manages contract expiration dates of agreements following up strictly renewals 2. Support planned/unplanned events at local operations to minimize impact on customers and business performance- Develop and Ensure Customer Intimacy by resolving escalated customer complains driving customer satisfaction Show less
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Linde
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United Kingdom
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Chemical Manufacturing
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700 & Above Employee
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Head of On-Site Sales Brazil
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Aug 2018 - Feb 2019
Accountability for the P&L of On-Site customers in Brazil by optimizing of existing contracts, driving profitable growth and although on direct day to day operations accountability influencing and driving cost and reliability improvements. - Safety Champion living a real environment of “safety is our main KPI”! - Responsible for Strategy Execution driving, analyzing and continually assessing business performance to achieve or exceed customer profitability - Accountable for driving Growth Developing executive-level relationship at prospective account opportunities 1. Implement strategic plans for customers to improve relationship, new products/applications and specific accounts strategies 2. Provide interface with business for delivery of non-On-Site products and services to major On-Site accounts (e.g., packaged gases) to maximize ‘wallet share’ of customer for Linde Group 3. Stay on industry market shares, new developments and industry trends and related competitive offerings - Responsible for Contract Management (Pricing, metrics, attainment of goals and P&L Review) 1. Manages contract expiration dates of agreements following up strictly renewals 2. Support planned/unplanned events at local operations to minimize impact on customers and business performance - Develop and Ensure Customer Intimacy by resolving escalated customer complains driving customer satisfaction Show less
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Linde Gas
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Alphaville
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MPG Product Performance Manager Brazil
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Jul 2015 - Jul 2018
Responsável pela performance e lucratividade dos produtos Bulk e PG&P. Contato primário com os concorrentes. Responsável pela performance e lucratividade dos produtos Bulk e PG&P. Contato primário com os concorrentes.
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Regional Scheduling Centre Manager
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Jul 2010 - Sep 2015
Responsible for Bulk Scheduling processes within South America. Has a key role for commercial team interactions, monitoring scheduling team performance and ensure proper crisis management for the Bulk delivery. Working closely with the Business Organisation, Supply Coordination, Customer Engineering Services, Tonnage Operations, SHEQ, Logistics, and Transport Operations Organizations (per country) in the development of a team service approach. Accountable to meet budget, complying with safety and environmental concerns of the operation.Responsible yet for the Scheduling Centre for South America. Responsible for 25 people in total. Show less
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Project Manager
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Jun 2007 - Jun 2010
Project Manager’s role is to lead and champion the successful execution of the project through accurate and timely analytical data,• Train, equip, manage the project team, and lead regional and sub-regional business and commercial teams to sustain project deliverables• Responsible for the appropriate spending of the estimated project expense of €3 million to achieve project successAchieve overall expected business benefit & savings according to Business Case’s deliverables.Implementation of the Regional Scheduling Centre for the Bulk Distribution in South America (8 Countries) Show less
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BOC South Pacific
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Australia
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Chemical Manufacturing
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700 & Above Employee
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Customer Engineer Services and Distribution Manager
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May 1999 - Dec 2004
Brazil Distribution & CES Manager since Oct/2004 Operations Supervisor (CO2 Plant, CES and Distribution) from Feb/2001 to Sep/2004 Customer Instalation Supervisor (CES) from May/99 to May/2001 Brazil Distribution & CES Manager since Oct/2004 Operations Supervisor (CO2 Plant, CES and Distribution) from Feb/2001 to Sep/2004 Customer Instalation Supervisor (CES) from May/99 to May/2001
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White Martins
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Brazil
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Chemical Manufacturing
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700 & Above Employee
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After Sales Customer Manager
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Jul 1996 - Jun 1999
After Sales Service Manager from January/1999 to May/1999 Instalation Designer from July/1997 to December/1998 Instalation Technician from July/1996 to July/1997 After Sales Service Manager from January/1999 to May/1999 Instalation Designer from July/1997 to December/1998 Instalation Technician from July/1996 to July/1997
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Liquid Carbonic
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Chemical Manufacturing
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1 - 100 Employee
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Customer Services Trainee
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Mar 1995 - Jun 1996
Installation and Maintenance Trainee Student from 1995 to 1996 Installation and Maintenance Trainee Student from 1995 to 1996
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Education
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IESE Business School
PMD Program for Management Development, Direção Geral Business -
Insper
Executive Education, Strategic Negotiation and Conflict Management -
Fundação Getulio Vargas
Master of Business Administration (MBA), Business Administration and Management, General -
Fundação Dom Cabral
Executive Circle, Finance, Leadership, Inovation and Strategy -
Linde Gas
Six Sigma (Green Belt), Project Management -
Compass Business School
Best Pratices of Project Management according to PMBOK, Project Management -
Universidade Metodista de São Paulo
Theology, BS -
UNISANTA
Engieneer, Mechanical Engieneer