Experience

Platinum Kitchens & Design, Inc.

• United States
• Construction
• 1 - 100 Employee

• Design Assistant

  • Jan 2022 - Present



Interior Logic Group, Inc.

• United States
• Design Services
• 700 & Above Employee

• Design Consultant

  • Aug 2020 - Jan 2022

  • Improved communication of design to order processors and installers in the field by 50% by developing and updating standards of operation throughout multiple parts of the design center• Achieved customer approval by creating a positive, welcoming, and innovative experience for all home buyers while achieving ILG standards for sales and service• Worked as a team with multiple departments to ensure accurate and timely delivery of design selections for models and inventory homes • Improved communication of design to order processors and installers in the field by 50% by developing and updating standards of operation throughout multiple parts of the design center• Achieved customer approval by creating a positive, welcoming, and innovative experience for all home buyers while achieving ILG standards for sales and service• Worked as a team with multiple departments to ensure accurate and timely delivery of design selections for models and inventory homes



Lennar

• United States
• Real Estate
• 700 & Above Employee

• Sales and Marketing Coordinator

  • Apr 2019 - Jun 2020

  • Used knowledge of trends and local market preferences to aid in the selection of new interior finish program and to create sample displays to clearly communicate options to new home buyers.• Communicated ongoing selections updates and sample distribution to ATL division sales centers.• Improved the speedy and accurate delivery by 75% of selections for inventory homes for the Atlanta Division through clear communication with multiple departments. • Used knowledge of trends and local market preferences to aid in the selection of new interior finish program and to create sample displays to clearly communicate options to new home buyers.• Communicated ongoing selections updates and sample distribution to ATL division sales centers.• Improved the speedy and accurate delivery by 75% of selections for inventory homes for the Atlanta Division through clear communication with multiple departments.



Interior Logic Group, Inc.

• United States
• Design Services
• 700 & Above Employee

• Design Consultant

  • Aug 2017 - Apr 2019

  • Improved communication of design to order processors and installers in the field by 50% by developing and updating standards of operation throughout multiple parts of the design center.• Achieved customer approval of 95% by creating a positive, welcoming, and innovative experience for all home buyers while achieving ILG standards for sales and service.• Worked as a team with multiple departments to ensure accurate and timely delivery of design selections for models and inventory homes.



Ramon Stewart Construction

• Construction Manager

  • Mar 2016 - Aug 2017

  • Reduced field errors caused by customer confusion by 40% by using Google Sketchup and AutoCAD to improve customer ability to visualize a project before installation• Possessed full control and accountability for on time, in-budget completion of simultaneous projects throughout the full lifecycle of a project from bidding to completion.• Introduced processes to clarify itemized items in project bids to customers to reduce the number of change orders throughout a project.• Ensured that areas of improvement or noncompliance were identified with goals and timelines through development and maintenance of accurate daily records of project progress.



Lyz Branson Designs, LLC

• Owner/Operater Designer

  • Apr 2015 - Aug 2017

  • Capitalized upon interpersonal and communication skills while creating positive customer experiences before and after project completion. • Capitalized upon interpersonal and communication skills while creating positive customer experiences before and after project completion.



Floor & Decor

• United States
• Retail
• 700 & Above Employee

• Designer/ Pro Services ADM

  • Apr 2014 - Feb 2016

  • Developed innovative solutions based on contractors’ and customer budgets and preferences.• Delivered hands-on leadership during preparation and processing of orders.• Excelled within a time sensitive, cross-functional team environment during the closing of sales.• Drove client satisfaction and retention by fully understanding client needs and assembling portfolios of Floor and Décor products which matched all preferences. • Developed innovative solutions based on contractors’ and customer budgets and preferences.• Delivered hands-on leadership during preparation and processing of orders.• Excelled within a time sensitive, cross-functional team environment during the closing of sales.• Drove client satisfaction and retention by fully understanding client needs and assembling portfolios of Floor and Décor products which matched all preferences.



Ethan Allen Global, Inc.

• United States
• Retail
• 700 & Above Employee

• Design Consultant

  • Oct 2010 - Mar 2014

  • Utilized a hands-on approach while visiting customer sites to ensure a full understanding of all project needs.• Maintained competitiveness by researching emerging trends and new techniques while fulfilling customer orders.• Increased personal sales by 20% by embracing new technology.• Capitalized upon experience to assemble products and services which matched customer needs. • Utilized a hands-on approach while visiting customer sites to ensure a full understanding of all project needs.• Maintained competitiveness by researching emerging trends and new techniques while fulfilling customer orders.• Increased personal sales by 20% by embracing new technology.• Capitalized upon experience to assemble products and services which matched customer needs.



HausWerks Architects and Builders LLC

• Assistant

  • 2007 - 2010

  • Improved customer visualization of projects by creating 3D images of customer projects in AutoCAD to create a realistic view of all requirements, plans, and designs• Actively participated in installations while playing a key role during the design process for areas including paint, lighting, and finish applications.• Leveraged client relations and active listening skills while meeting with clients when management was unavailable. • Improved customer visualization of projects by creating 3D images of customer projects in AutoCAD to create a realistic view of all requirements, plans, and designs• Actively participated in installations while playing a key role during the design process for areas including paint, lighting, and finish applications.• Leveraged client relations and active listening skills while meeting with clients when management was unavailable.