Experience

Traemand

• United States
• Consumer Services
• 1 - 100 Employee

• Measurement Technician

  • Jun 2015 - Present



Assembly Plus

• Dallas, Texas, United States

• Self Employed

  • Jan 2011 - Present



Go Configure

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Field Technician / Self Contractor

  • Oct 2008 - 2010

  • Provide exceptional customer service through a positive, can-do attitude and effective communication. • Order replacement parts and process paperwork upon completion of each job. • Install, troubleshoot, and repair technical components, and maintain equipment. • Install hardware, software configurations, identify, analyze, and repair product fail • Provide exceptional customer service through a positive, can-do attitude and effective communication. • Order replacement parts and process paperwork upon completion of each job. • Install, troubleshoot, and repair technical components, and maintain equipment. • Install hardware, software configurations, identify, analyze, and repair product fail



Jacuzzi Group

• United States
• Manufacturing
• 300 - 400 Employee

• Technical Support Specialist

  • Feb 2005 - Oct 2008

  • Researched required information using available resources, follow standard process, and procedures. • Identified and escalated priority issues per specifications, gather field tech information and determine the issue by evaluating and analyzing each situation. • Multitasked while working under pressure and trouble shoot electrical components to assist field technician on jobsite to repair failure. • Conduct research into resolving unusual or unique computing problems that may occur and create knowledge articles for Help Desk staff. Show less



Honeywell Avionics Systems Ltd

• Irving, Texas, United States

• Bench Technician

  • Nov 1997 - Feb 2002

  • Diagnosed and troubleshoot field problems working with account support to resolve customer issues. • Used component maintenance manuals to test and measure equipment, wire wrapping tools and complex schematics, calibrate unit to standard measure. • Troubleshoot microprocessor based automatic flight control systems, wind shears, altitude, and airspeed sensors consisting of digital and analog circuitry on a component level. • Record adequate data for statistical purpose and company files. • Scheduled and modified the wind shear and performance management computer. • Be responsible for basic hardware and software diagnostics, troubleshooting configurations of desktop and personal computing devices to a network, as well as troubleshooting basic network connectivity. Show less