Experience

Thomas Edison State University

• United States
• Higher Education
• 300 - 400 Employee

• Financial Aid Administrator

  • Aug 2022 - Present

• Assistant Director of Corporate Student Recruitment

  • Oct 2021 - Aug 2022

  - Increase new corporate partnerships enrollments.- Travel to partnership locations across New Jersey and surrounding area for onsite visits and events.- Conduct virtual presentations and recruiting webinars to partnership personnel on a continual basis.- Increase engagement and partnership opportunities across all partnerships.- Assist with the TESU-Partnerships College Counseling program.

• Financial Services Counselor

  • Apr 2020 - Oct 2021

  - Provide high quality customer service to assist students in navigating the financial aid and student accounting processes.- Thoroughly understand and clearly communicate all military, veteran, corporate, third party and traditional tuition and fee policies.- Interpret and discuss complex confidential financial data and other scenario driven circumstances with students.- Maintain thorough knowledge of federal/state regulations governing financial aid, student accounts and grants/loans. Show less

• Admissions and Enrollment Services Counselor

  • Jun 2017 - Apr 2020

  - Responsible for basic recruitment functions and activities involved in each phase of the prospective student, admission and enrollment processes. - Respond to telephone and e-mail inquiries regarding admission, enrollment, tuition, financial aid, registration, testing and university policies and procedures.- Conduct telephone and-email follow-up and university outreach recruitment and retention activities.- Prepare clear and concise statistical and interpretative reports on recruitment or admissions efforts.- Uses CRM for prospective and admitted student case management. Show less

• Learner Support Representative

  • Oct 2015 - Jun 2017

  - Responsible for basic recruitment functions and activities involved in each phase of the enrollment process. - Respond to telephone and e-mail inquiries regarding enrollment, tuition, financial aid, registration, testing and university policies and procedures.- Conduct telephone and-email follow-up and university outreach retention activities.- Prepare clear and concise statistical and interpretative reports on recruitment or admissions efforts.



University of Rhode Island

• Higher Education
• 700 & Above Employee

• Event Planning Intern

  • Nov 2014 - May 2015

  - Assisted in and planned all aspects of three university Welcomes Day events which hosted over 3,000 people per event. - Recruited, coordinated, and trained all volunteers to serve at the events. - Designed and executed two training seminars for recruited volunteers. - Designed an informative and aesthetically pleasing program to be passed out at the events. - Executed inventory processing and ordering procedures. - Assisted in and planned all aspects of three university Welcomes Day events which hosted over 3,000 people per event. - Recruited, coordinated, and trained all volunteers to serve at the events. - Designed and executed two training seminars for recruited volunteers. - Designed an informative and aesthetically pleasing program to be passed out at the events. - Executed inventory processing and ordering procedures.



Ed Randall's Fans for the Cure

• Larchmont, New York

• Media Relations Coordinator Intern

  • Jun 2014 - Sep 2014

  - Solicited volunteers for the organizations visit dates throughout Minor League Baseball. - Assembled volunteer information into an Excel spreadsheet data base by location of each Minor League Baseball ball club. - Accessed local radio and TV stations and other media at each ball club location. - Coordinated guidelines, questions, and times for interviews between ball park broadcasters and CEO. - Reached volunteers and media resources via cold calls use of online media. - Solicited volunteers for the organizations visit dates throughout Minor League Baseball. - Assembled volunteer information into an Excel spreadsheet data base by location of each Minor League Baseball ball club. - Accessed local radio and TV stations and other media at each ball club location. - Coordinated guidelines, questions, and times for interviews between ball park broadcasters and CEO. - Reached volunteers and media resources via cold calls use of online media.



Diamond Nation

• Spectator Sports
• 1 - 100 Employee

• Associate

  • May 2012 - Aug 2014

  Responsible for providing exquisite and friendly customer service by answering customer questions both over the phone and face-to-face, scheduling and booking lessons and appointments, overseeing the recreational area available to customers, providing information about local food and stay accommodations, enforcing rules and regulations, and acting as a sales associate. Fulfilled other tasks including score keeping and working one-on-one with teams and coaches to ensure that their visit was accommodating, friendly, and well-informed. Show less



Carters Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Jun 2009 - Aug 2011

  Completed a variety of tasks in order to ensure that every customer was satisfied with their visits and that the store ran smoothly. Operated cash registers to complete transactions, operated computer programs to remain relevant with updated information provided by superintendents, oversaw the operations of the floor, received and organized stock and remained friendly and helpful at all times to ensure the best visit for our customers. Completed a variety of tasks in order to ensure that every customer was satisfied with their visits and that the store ran smoothly. Operated cash registers to complete transactions, operated computer programs to remain relevant with updated information provided by superintendents, oversaw the operations of the floor, received and organized stock and remained friendly and helpful at all times to ensure the best visit for our customers.