Lynsey Oxton
National Online Account Manager at Barbour ABI- Claim this Profile
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Bio
Perveen Kumari
I have know Lyns for 12 years. In all the years I have known her, she has had a fantastic personality, extremely bubbly (even when the chips are down), kind caring, courteous and professional. She know's her stuff inside and out and has the ability to make you feel like you matter. Our calls where always long because we developed a brilliant working relationship and she always went above and beyond in helping, supporting and always making sure she met our needs. Whoever has the pleasure of employing her won't be disappointed - an exemplary employee! On a personal level, we have maintained a very valuable friendship and she has been a great sounding board, maintaining a mutual respect for one another. Lyns - Keep smiling that beautiful smile and you'll win anyone and everyone over.
Stuart Leigh
Never have I met someone more willing to listen and understand what a customer requires and then offer solutions to my requests. Always looking to help and support the work I do and helping me meet the deadlines I am working too.
Perveen Kumari
I have know Lyns for 12 years. In all the years I have known her, she has had a fantastic personality, extremely bubbly (even when the chips are down), kind caring, courteous and professional. She know's her stuff inside and out and has the ability to make you feel like you matter. Our calls where always long because we developed a brilliant working relationship and she always went above and beyond in helping, supporting and always making sure she met our needs. Whoever has the pleasure of employing her won't be disappointed - an exemplary employee! On a personal level, we have maintained a very valuable friendship and she has been a great sounding board, maintaining a mutual respect for one another. Lyns - Keep smiling that beautiful smile and you'll win anyone and everyone over.
Stuart Leigh
Never have I met someone more willing to listen and understand what a customer requires and then offer solutions to my requests. Always looking to help and support the work I do and helping me meet the deadlines I am working too.
Perveen Kumari
I have know Lyns for 12 years. In all the years I have known her, she has had a fantastic personality, extremely bubbly (even when the chips are down), kind caring, courteous and professional. She know's her stuff inside and out and has the ability to make you feel like you matter. Our calls where always long because we developed a brilliant working relationship and she always went above and beyond in helping, supporting and always making sure she met our needs. Whoever has the pleasure of employing her won't be disappointed - an exemplary employee! On a personal level, we have maintained a very valuable friendship and she has been a great sounding board, maintaining a mutual respect for one another. Lyns - Keep smiling that beautiful smile and you'll win anyone and everyone over.
Stuart Leigh
Never have I met someone more willing to listen and understand what a customer requires and then offer solutions to my requests. Always looking to help and support the work I do and helping me meet the deadlines I am working too.
Perveen Kumari
I have know Lyns for 12 years. In all the years I have known her, she has had a fantastic personality, extremely bubbly (even when the chips are down), kind caring, courteous and professional. She know's her stuff inside and out and has the ability to make you feel like you matter. Our calls where always long because we developed a brilliant working relationship and she always went above and beyond in helping, supporting and always making sure she met our needs. Whoever has the pleasure of employing her won't be disappointed - an exemplary employee! On a personal level, we have maintained a very valuable friendship and she has been a great sounding board, maintaining a mutual respect for one another. Lyns - Keep smiling that beautiful smile and you'll win anyone and everyone over.
Stuart Leigh
Never have I met someone more willing to listen and understand what a customer requires and then offer solutions to my requests. Always looking to help and support the work I do and helping me meet the deadlines I am working too.
Experience
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Barbour ABI
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United Kingdom
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Construction
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100 - 200 Employee
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National Online Account Manager
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Oct 2018 - Present
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Key Account Manager
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May 2006 - Present
The Company United Business Media Limited is a leading global business media company. We inform markets and bring the world's buyers and sellers together at events, online, in print and provide them with the information they need to do business successfully. UBM's business to business media companies host more than 300 tradeshows, conferences and other live events, operate more than 200 websites and produce dozens of online and printed business information products as well as more than 200 print magazines worldwide. My Role * Achieve monthly revenue targets on renewals * Achieve set KPI's which include ensuring all mandatory calls are achieved within agreed timescales. * Make appointments for regional account managers as well as hold face to face meetings myself to ensure effective usage of the online Evolution system. * Organising training for customers as and when required. * Manage any customer queries and ensure customers are maximising the benefits of the system. * Up sell customers to new services and extensions on existing subscriptions. * Effectively manage internal diary of customer calls. * Canvass new customers. * Provide feedback from customers to the business. * Accurately log all calls made on CARRS (internal customer management system) * To keep updated on product developments. * Participate in any training to take personal responsibility for own development. * Assist colleagues when necessary. * Represent the company in a professional manner at all times Show less
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Education
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Chester Catholic High
Community
