Lynsey O'Donnell

Information Technology Tutor at Springvale Employment and Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Belfast Metropolitan Area, UK

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Credentials

  • iCQ Level 3 Certificate in Assessing Vocational Achievement (RQF) 600/3106/2
    Qualifications Wales / Cymwysterau Cymru
    Aug, 2022
    - Oct, 2024
  • ITIL Service Management Foundation
    ITIL Certified
    Mar, 2006
    - Oct, 2024
  • Cisco Certified Network Professional (CCNP)
    Cisco
    Jun, 2013
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Tutor
      • Jan 2022 - Present

    • United Kingdom
    • Education Management
    • 1 - 100 Employee
    • SEN assistant
      • Sep 2021 - Jan 2022

    • United States
    • Financial Services
    • 700 & Above Employee
    • Infrastructure Project Manager
      • Jan 2020 - Mar 2020

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Project Manager
      • Jan 2014 - Jul 2019

      • Experience in project management methodologies and their application to different projects, including Agile, Scrum and Kanban. Involvement with projects in multiple technologies (Servers, Storage, networking, security hardening, Firewalls)• Assembling project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality and timeline issues appropriately. Coordinating communication with all areas of the business that impact the scope, budget, risk and resources of the work effort being managed• Author and lead comprehensive project schedules. Manage open issues and work with team to understand and resolve. Continually review, update and maintain documentation. • Deployment of global infrastructure projects. Gather requirements, plan, execute and monitor project performance prior to closing. Meet with customers, vendors and management to report on projects, issues, improvement plans. Show less

    • Senior Network Engineer
      • Jan 2008 - Jul 2019

      • Experience working with networking technology in I.T. service and manufacturing industries. Working for Intel supporting high availability Extreme and Cisco based data centers, office networks and 24x7 manufacturing networks. • Work with customer and IT Network team on KTBR (keep the business running) initiatives, break/fix, projects, maintenance, changes, implementation and documentation.• Involved in the standardisation of configurations, processes and the development of troubleshooting methodologies. Developed standard change documents, knowledge articles and setup training labs for network staff. Responsibilities include all aspects of network design, procurement, installation, configuration and troubleshooting across multiple platforms.• Better our processes by critiquing how we do our job and come up with LEAN and innovative ideas. Show less

    • Information Security Engineer
      • Jan 2010 - Jan 2014

      • Solid understanding of networking, operating systems, IPS/IDS, Firewalls and End point protection.• Support Internal Nokia Firewalls for factory and lab environments. Work with customers on traffic characterization of their systems to reduce security threats. Perform Firewall upgrades, CMA pushes and creation of global policies.• VNS (Virtual Network Security) Technical Lead , sabbatical cover for 6month period in 2011

    • Junior Network Engineer
      • Jan 2006 - Jan 2008

      • Front line support for all network related issues, ensuring network connectivity and where possible enhanced. Liaise with wider team to support overall network.• Execute project plans, scopes, schedules and budgets. Prepare and communicate project reports recognising deviations from scope and schedule, cost and implement remedial actions as required

    • Automation Support Engineer (re-hired post grad)
      • Jul 2004 - Jan 2006

      • Provide support for applications and hardware in all areas relating to factory automation, making priority decisions on solving complex issues to maintain production capacity. • Experience in a frontline support centre. Exposure to multiple platforms primarily UNIX (Solaris), NT, W2K, XP & OpenVMS. Also experienced in support for multiple types of databases; SQL, Oracle. • Manage crisis events and prioritise events in a high-pressure environment

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Automation Support Engineer (University Placement)
      • Jul 2002 - Jul 2003

    • Part-time Professional Dancer
      • Mar 1998 - Jun 2002

      Being part of this world-renowned dance show involves a lot of teamwork, self-discipline and dedication. As part of the Riverdance Flying squad I have performed in various countries and enjoyed both travel and independence. It involved performing to the best of my ability under the eyes of millions; therefore, one must strive for perfection, my number one priority. Being part of this world-renowned dance show involves a lot of teamwork, self-discipline and dedication. As part of the Riverdance Flying squad I have performed in various countries and enjoyed both travel and independence. It involved performing to the best of my ability under the eyes of millions; therefore, one must strive for perfection, my number one priority.

Education

  • Ulster University
    BEng Hons Electronics and Software (DIS), Electronics and Software
    2000 - 2004
  • Saint Dominic's Grammar School
    A-Level:, Technology & Design, Geography, Religion
    1993 - 2000

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