Human Resources Manager

• 2022 - Present

 Responsible for interfacing with executive leadership, including HR business partners to outline and define human resource related performance metrics, milestones & benchmarks.  Uses insights to develop operational blue-prints then conducts in-depth analysis of operational data.  Leverages data to identify pain points then uses insights to create stories that clearly define business needs as it relates to strategy planning required to meet executive level objectives.  Develops strategies that streamlines HR data processes to innovate the way human resources are delivered including how human capital is managed & policy/compliance enforcement is executed.  Leads change management projects aimed at translating antiquated, manual practices into automated digital process then measures the impact on compliance, consistency & overall operations over time.  Determines best practices for ensuring data privacy compliance in automated & digital environments then develops standard operating procedures that govern the specified digital landscape.  Oversees People Operations at the management level & serves as an organizational consultant in the areas of HR related policies, guidelines, procedures, best practices & the subsequent enforcement of all therein.  Directs the activities of administrative staff and project contributors while providing oversight on the quality and compliance aspects of their performance.  Identifies performance related discrepancies then delivers coaching & training as needed to achieve compliance while managing human capital & other HR related risks.  Serves as the data administrator & HR recordkeeper, responsible for data management, data integrity and routine data audits and scrubbing. Identifies and resolves inaccuracies to prevent & mitigate risks.  Manages & oversees HR management systems and software & leads implementations & integrations. Show less

HR & PMP Consultant

• 2021 - Present

Director of HR Operations

• 2018 - 2021

Analyzed current & historical data insights to develop & direct HR related operations strategies.Interpreted organizational goals & objectives then conducted in-depth analysis to determine HR’s role in supporting growth, compliance & operational efficiency. Reengineered HR-related strategies using market research led by organizational goals & projections. Converted research findings and organizational goals, objectives, and benchmarks into projects using waterfall methodology then assigned projects to teams & delegated specific functions to contributors. Analyzed the outcome of project implementations such as the impacts of training, software, automations & policy changes on performance, ROI for acquisitions, compliance trends & impact on goals/benchmarks. Directed projects aimed at implementing & integrating technology into HR operations in order to streamline manual processes through digitizing. Audited data using acquired technology & software to forecast staffing needs then used findings to innovate automated staffing signals, timekeeping, workforce & labor management.Determined staffing levels required to effectively support executive-level growth while managing consumer demand, employee performance & staffing patterns. Identified trends related to employee performance, engagement & productivity.Used findings to develop and implement employee handbooks, departmental policies & procedures. Monitored the effectiveness of implementations by reviewing performance-related data, capturing employee feedback. Maintains working relationships with leadership at all levels and corresponding contributors then served as a consultant in navigating workplace conflict, enforcing policies, coaching & morale. Mitigates risks by staying abreast with regulatory compliance regulating employment law for the designated industry and region, identified changes then took administrative action. Show less

Domestic Operations Analyst

• 2014 - 2018

 Responsible for leading domestic projects aimed at digitizing, automating & streamlining household management functions and the subsequent implementation.  Led resource acquisition projects to source software & solutions capable of calendar management, assignment delegation & communication management across multiple contributors with varying schedules.  Implemented software then measured impact related to timeliness of appointment arrivals, transportation coordination, cohesive communication, scheduling compliance & the morale of all contributors.  Directed continuous improvement efforts by finetuning strategies until desired metrics were achieved.  Sourced accounting solutions then automated domestic accounting functions to improve compliance with accounts payable, accounts receivable & operational budgetary compliance.  Developed operational standard operating procedures & served as a consultant on policies, compliance, coaching, training, and disciplinary action. Show less

Office Coordinator

• 2010 - 2014

 Provided supervision, oversight, and accountability for operations, including ensuring timely execution of projects and assignments and all administrative aspects of the office.  Managed data migration and data entry projects, converting complex financial and demographical data into easy-to-interpret information, created and managed the customer management system.  Managed supply inventory then executed reorder will supply reached critical levels.  Executed accounting functions such as accounts payable & receivable and account reconciliations. Show less