Experience

Highline

• Telecommunications
• 1 - 100 Employee

• Chief Marketing Officer

  • Aug 2021 - Present

  Highline was established to bring real high-speed Internet access to underserved and rural communities so that they too have instant access to every opportunity that comes from fully participating in today's digital world! Highline was established to bring real high-speed Internet access to underserved and rural communities so that they too have instant access to every opportunity that comes from fully participating in today's digital world!



Hargray Communications

• United States
• Telecommunications
• 700 & Above Employee

• General Manager

  • Jul 2019 - Aug 2021

  Leading a market team to exceed revenue, operational, and customer satisfaction targets by contributing to the strategy and hiring and developing sales and operational staff to oversee the sales, support, installation and maintenance of Hargray services. Leading a market team to exceed revenue, operational, and customer satisfaction targets by contributing to the strategy and hiring and developing sales and operational staff to oversee the sales, support, installation and maintenance of Hargray services.



Georgia Public Web, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Business Development Manager

  • Feb 2018 - Jul 2019

  Georgia Public Web operates more than 3500 miles of fiber backbone throughout Georgia and Northern Florida and focuses on providing middle mile or long-haul connectivity to bring high speed broadband services to underserved markets. Our Fiber network has multiple points of interconnection and we routinely partner with many Tier I and Tier 2 network service providers and can remain carrier neutral in order to service our customers. I am fortunate to work with member cities, municipalities, economic development groups, carriers, enterprise customers and service operators that need access to our robust Georgia footprint! Show less



Advanced Media Technologies, Inc.

• United States
• Telecommunications
• 100 - 200 Employee

• Services Account Executive - Sales

  • 2016 - 2017

  Working with our great Account Managers, Engineers, and Field Services to help our Cable and Telco customers meet their needs in this growing and competitive Technology Industry. Our customers, Service Operators, are feeling the pressure to upgrade their systems to meet the demands of end-user customers for data consumption and the need to deliver higher speeds and data throughput packages as well as the need to deliver video OTT in different packaging than original video via coax. We can help customers with CMTS implementations, Outside Plant Sweeps, Node Splits, and every aspect of Bandwidth Reclamation. Show less



CCI Systems

• United States
• Telecommunications
• 700 & Above Employee

• Strategic Account Manager - Sales

  • Feb 2016 - Sep 2016

  Working with our SEs, CSEs, Technical Services and Field Services as a true solution provider and advisor for our Cable accounts with extra time spent on Strategy and Long-Term planning. We see the need to help our customers push through the business drviers and challenges that they are seeing with over-whelming consumption of OTT / IP Data in the network and calculating how Docsis 3.1 may be leveraged, and what spectrum can we free for additional services. Through our Strategic Planning of Design and Engineering work, we can also help our customer with projected CMTS growth as well, and identify Node-Split opportunities and FTTH opportunities. Show less

• Sr Account Manager - Sales

  • Sep 2014 - Jan 2016

  Solution Selling to Service Providers in the SouthEast states of NC, SC, GA, AL, FL. CCI is a partner who can design networks, build them, run them and support our customers with a full range of design, engineering, construction, integration and managed service solutions. We also partner with key top industry providers to keep our customers ahead of the technology curve with services and equipment!



WOW! Internet, Cable & Phone

• United States
• Telecommunications
• 700 & Above Employee

• Director of Product Management thru Acquisition Transition

  • Jul 2012 - Sep 2014

  Transitioned the Knology Products, Pricing and Customer Database of Packages over to the WOW product and marketing groups to ensure a smooth transition of knowledge. Worked through full corporate rate increases for 2012, 2013, 2014 fully supporting the prior Knology markets and customers to ensure revenue goals were met. Created new pricing and packaging in all existing markets to begin to align the WOW packaging philosophy across the acquired markets. Worked directly for CMO and VP of Marketing to ensure consistency and focus on the priority projects. Show less



WOW! Cable, Internet and Phone

• Telecommunications
• 200 - 300 Employee

• Director of Product Management

  • Oct 2007 - Jul 2012

  Knology is a leading provider of interactive communications and entertainment services in the Southeast, Upper Midwest, and Kansas regions. Knology serves both Residential and Business customers with one of the most technologyically advanced broadband networks in the country. Innovative offerings include over 200 channels of digital cable tv, local and long distance digital telephone service with the latest enhanced voice messaging features, and high-speed Internet access, which enables consumers to quickly download video, audio and graphic files using a cable mode. Knology's fiber-based business products include IPlex which delivers Ethernet connections to an IP-PNX using Session Iniated Protocol (SIP) technology and Managed Integrated Network Solutions (Matrix) an intergration IP based technology which convergest data and voice. Revenue $518m year-end 2011 and EBITDA $187m year-end 2011 Responsibilities as Director of Product Mgmt: • Responsible for product development and product management for this $550M revenue Broadband service provider. Led a group of Product Managers and Analyst to ensure project management of all product launches a-z during a critical growth stage for the company. •Project Managed the implementation of Margin focused packages including Video, Digital Telephone and Data (Docsis 3.0) for residential customers and Digital Telephone and Data Fiber packages for Commercial customers across all 14 markets. • Project Managed the development of new processes for analysis and integration of all company acquisitions to ensure immediate economies of acquisition and synergies of products. • Negotiated contracts with Vendors for Video programming, as well as for new data application products with a focus on Cost of Service, and tangible Marketing Partnerships. Also utilized NCTC coop in order to take advantage of volume discounting. Show less



Biltmore communications (sub PurDigital Media)

• Greater Atlanta Area

• VP and General Manager

  • 2004 - 2007

  PurDigital Media was an IP based company focused on delivering Video, Telephone and Internet to both Consumers and Businesses in HighRise MDU or Commercial HighRise structures. (Purchased by DirecPath in 2007) As VP and General Manager, I was responsible for these areas: • All aspects of day-to-day operations, from network to back office to customer service. • Implemented process-oriented business practices including network operations, customer service, billing, and scheduling platforms to facilitate scaling the company back-office to prepare for large incremental subscriber growth. •Created products to market, and the development and execution of supporting marketing materials for IPTV and VoIP both over Ethernet delivery method and deployed successfully into the Atlanta market, then other Southeast Markets. •Deployed quad-play for MDU customers (VoIP, IPTV, High Speed Internet, WiFi) and VoIP and Data bandwidth products to Commercial accounts. •Facilitated agreements with major studios (Warner Brothers, Discovery, etc) to obtain VOD materials for first IPTV deployment. •Deployed outsourced Customer Service center Show less



Knology Broadband Inc

• United States
• Telecommunications
• 1 - 100 Employee

• Director of Product Management

  • 1999 - 2004

  • Created Bundling Strategy for Knology based on 3 Product Packages with fixed pricing and variety of features, long distance minutes and premium cable. • Achieved the following company objectives: o Revenue growth from $45m in 1998 to $195m in 2004 o EBITDA from -$5m in 1998 to +$22m in 2002, $45m in 2004 • Established and negotiated new contracts with Programming vendors for cable product, as well as with Content vendors for Internet product, with multi-year, volume discounts and marketing support included. • Evaluated new technology, created financial business cases and provided recommendations on new product development across all broadband products of Cable, Telephone and Internet. Show less