Lynnette Allen
Lead, Pre-Access - Revenue Cycle at Ensemble @ Bay Medical Sacred Heart Hospital- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Revenue Cycle Representative (CRCR)
HEALTHCARE FINANCIAL MANAGEMENT ASSOCIATION (HFMA)
Experience
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Lead, Pre-Access - Revenue Cycle
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Jul 2016 - Present
Oversee daily departmental operations; Knowledgeable in all areas of the Pre-Access Department - Scheduling, Insurance Verification, Authorizations, Pre-Registration, and Financial Counseling; I was part of the team that built our new Operating Program (Paragon); Trained entire department to use the new Operating Program (Paragon); Train new-hire employees as well as ongoing training for all employees; Solve problems within the Pre-Access Department, The Revenue Cycle as a whole, and throughout the hospital with issues regarding scheduling, insurance verification, authorizations, building and updating of the operating program; Customer Service - solve customer problems and initiate processes to prevent customer problems from happening; Oversee, correct, and maintain employees' time, tardiness, and overtime; Track and organize employees' requests for days off, vacations, as well as call-out sick days; Obtain, track, organize, and distribute Daily Departmental Reports; Maintain charts and spreadsheets tracking all statistical data for the department; Employee Morale; Fill in when and where needed Show less
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Lead, Pre-Access - Revenue Cycle
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Mar 2014 - Jun 2016
Oversee daily departmental operations; Knowledgeable in all areas of the Pre-Access Department - Scheduling, Insurance Verification, Authorizations, Pre-Registration, and Financial Counseling; I was part of the team that built our new Operating Program (Paragon); Trained entire department to use the new Operating Program (Paragon); Train new-hire employees as well as ongoing training for all employees; Solve problems within the Pre-Access Department, The Revenue Cycle as a whole, and throughout the hospital with issues regarding scheduling, insurance verification, authorizations, building and updating of the operating program; Customer Service - solve customer problems and initiate processes to prevent customer problems from happening; Oversee, correct, and maintain employees' time, tardiness, and overtime; Track and organize employees' requests for days off, vacations, as well as call-out sick days; Obtain, track, organize, and distribute Daily Departmental Reports; Maintain charts and spreadsheets tracking all statistical data for the department; Employee Morale; Fill in when and where needed Show less
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Bay Medical Center
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United States
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Medical Practices
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Super User
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Feb 2013 - Mar 2014
Scheduled appointments with patients, doctor's offices, and third party; Obtained and input correct demographic information; Answered questions and solved problems other schedulers' had regarding performing their position; Customer Service - Resolved situations in which the patient was unhappy, Ending in satisfaction on the patient's behalf as well as the Hospital's behalf; Performed various tasks as per the request of the department Supervisor.
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Scheduler
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Feb 2012 - Feb 2013
Scheduled appointments with patients, doctor's offices, and third parties.
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Life Management Center of NW Florida, Inc.
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United States
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Mental Health Care
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100 - 200 Employee
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Medical Records Release Associate / HIPAA Compliance Officer / Transcriptionist
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Feb 2011 - Feb 2012
Verified authenticity and validity of Medical Records Release requests; Obtained, copied, and forwarded records; Transcribed for psychiatrists; HIPAA Compliance Officer for all three facilities governed by Life Management. Verified authenticity and validity of Medical Records Release requests; Obtained, copied, and forwarded records; Transcribed for psychiatrists; HIPAA Compliance Officer for all three facilities governed by Life Management.
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Northwest Florida Community Hospital
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Scheduler / Emergency Department Registrar
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2007 - 2011
Scheduler: Scheduled appointments for patients; Obtained and input correct demographic information; Verified insurance coverage; Obtained required authorizations; Pre-Registered patients; Took payments for procedures. Emergency Department Registrar: Registered Emergency Department patients; Obtained correct demographic, insurance, and symptom information. Scheduler: Scheduled appointments for patients; Obtained and input correct demographic information; Verified insurance coverage; Obtained required authorizations; Pre-Registered patients; Took payments for procedures. Emergency Department Registrar: Registered Emergency Department patients; Obtained correct demographic, insurance, and symptom information.
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Self-Employed
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Real Estate
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1 - 100 Employee
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Medical Transciptionist
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Sep 2003 - 2007
Subcontracted for a company and transcribed for multiple doctors - General Practice, Urology, Radiology, and Surgery. Subcontracted for a company and transcribed for multiple doctors - General Practice, Urology, Radiology, and Surgery.
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Education
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2016 - 2016
Healthcare Financial Management Association (HFMA)
CRCR, Recycle Cycle Representative -
2002 - 2003
Hainey Vo-Tech
Certification, Medical Terminology / Medical Transcription -
1978 - 1981
Union High School
Diploma
Community
