Experience

Triangle Credit Union

• United States
• Banking
• 1 - 100 Employee

• System and Process Analyst

  • May 2012 - Present

  Nashua NH



Technisource

• United States
• Information Technology & Services
• 400 - 500 Employee

• Consultant

  • Dec 2010 - May 2012

  I am consulting at the Harvard Business School, part time to help with back burner clean up projects. Responsible for monthly subscription updates for the Harvard Business Review Responsible for assisting with preparation of lists for marketing campaigns



Manchester Works for Professionals

• Member Networking Group

  • Jun 2010 - May 2012

  Member of the Networking Group at Manchester Works for Professionals. Working together to make a difference.



Health Dialog

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Lead Production Operations Engineer

  • Jul 2007 - Mar 2010

  Improved communication regarding data integrity Utilized Tidal Enterprise Scheduler to add 6000 jobs to the daily processing without adding personnel Worked with developers and DBAs to continuously improve data loading efficiency, through code updates and database changes Trained 3 new members of the group in 6 different data load types, both automated and manual Used Excel and Crystal Reports to create monthly loading statistics



Robert Half Technology

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Consultant

  • Jul 2005 - Jul 2007

  Manchester, New Hampshire Production Operations Consultant Standardized load logs in a single document for manual loads Improved efficiency of manual data loads Made responsible for data load coordination and assignments Tracked and reported on monthly loading statistics using Excel Member of team that implemented Replicon Time tracking software Member of Oracle upgrade team Client Rivier College August 2005 -October 2005 Consultant Tracked calls and issues in TrackIt… Show more Production Operations Consultant Standardized load logs in a single document for manual loads Improved efficiency of manual data loads Made responsible for data load coordination and assignments Tracked and reported on monthly loading statistics using Excel Member of team that implemented Replicon Time tracking software Member of Oracle upgrade team Client Rivier College August 2005 -October 2005 Consultant Tracked calls and issues in TrackIt software Created, updated and deleted user ids in Windows Active Directory and Blackboard Helped new and returning students with Windows 2000, XP, MS Office and Avast antivirus software Show less



MIT

• United States
• Software Development
• 1 - 100 Employee

• DBA for Oracle and DB2 for VM

  • 1997 - 2004

  Cambridge, Massachusetts Database Analyst Single point of contact for all of campus requests for Oracle Software Maintained records of software distribution to manage security alerts and patch distribution Maintained 7 production and 5 test DB2 for VM databases Coordination of scheduled batch processing, and periodic tape library maintenance. Member of Mainframe system upgrade teams to test and update database software Oracle Transparent Gateway upgraded from Oracle 7.3.2 for Windows to Oracle 9i… Show more Database Analyst Single point of contact for all of campus requests for Oracle Software Maintained records of software distribution to manage security alerts and patch distribution Maintained 7 production and 5 test DB2 for VM databases Coordination of scheduled batch processing, and periodic tape library maintenance. Member of Mainframe system upgrade teams to test and update database software Oracle Transparent Gateway upgraded from Oracle 7.3.2 for Windows to Oracle 9i for Sun Solaris Participation in regular Oracle maintenance Maintenance and troubleshooting of desktop PCs used by the Database Services Team

• Project Lead/Print Specialist

  • Mar 2002 - Nov 2003

  Cambridge, Massachusetts Responsible for business analysis and requirements for RFP to vendors for campus wide large scale printing solution Managed project utilizing MS Project Installed and configured Infoprint Manager from IBM on AIX, setup/maintained print queues, Wrote business requirements for IBM to design and implement web based interface to InfoPrint Manager Created and maintained mainframe and IPM AFP forms for clients (W2,1099, Bursar Bills etc) using Elixir software

• Analyst programmer

  • Nov 1996 - Sep 1997

  Cambridge, Massachusetts Programmed Scopus Applications in TCL Business analysis for Help Desk User Interface Programmed installation scripts

• Help Desk Consultant

  • Nov 1995 - Nov 1996

  Cambridge, Massachusetts Answered incoming calls Set up Mainframe userids and reset passwords Distributed and tracked software I was the Mainframe Queue manager Rengineering team member

• Client Service Representative

  • Nov 1988 - Nov 1995

  Cambridge, Massachusetts Monitored nightly production processing: payroll, pension, accounts payable, database maintenance, database loading, registrar processing, printing