Experience

Kerv Digital

• United Kingdom
• Information Technology & Services
• 200 - 300 Employee

• DevSecOps Engineer

  • Jan 2020 - Present



Transform Hospital Group

• Birmingham, United Kingdom

• Governance Information Facilitator

  • Sep 2019 - Jan 2020



Birmingham Education Partnership

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Data & IT Manager

  • Sep 2018 - Jul 2019

  My role covers the areas of Data management, GDPR, Data analysis and IT. It includes the creation and submission of statutory returns, creating data collection and data analysis systems, management of data sharing arrangements with partner organisations and mentoring junior staff. Data analysis includes - Source, provisioning of data, and analysis of that data, - Identification of data requirements and reporting of projects including liaison with key commissioners, organisations and partners. - Identify future needs and priorities in both internal data analysis and data returns. - Resolution of problems where there are large qualities of complex and, on occasion, conflicting data and being able to devise varied solutions to those issues Data controller includes - Acting as data controller ensuring that the organisation is compliant with all data protection legislation. - Ensuring that the organisation has data protection policies and procedures that are compliant with data protection legislation - Ensuring that all staff understand their data protection responsibilities. - Managing responses to requests for personal data ensuring that responses are made within the required timescales and in accordance with guidance. IT - Review of the organisations IT needs, recommend and implement improvements, upgrades or repairs in regard to, systems, hosting, support, back up, and equipment. - To monitor the delivery of contracted support for system supply, hosting, support, back up, and equipment, to ensure that services are provided to BEP as contracted. - To liaise with suppliers of contracted support where needed to resolve problems, or to inform recommendations. - To provide BEP staff with day to day support to resolve IT/network problems, and to help them use IT systems efficiently Show less



Birmingham Children's Trust (England)

• United Kingdom
• Individual and Family Services
• 300 - 400 Employee

• Senior Data Analyst

  • Feb 2018 - Sep 2018

  My role is responsible for ensuring the effectiveness of Social Care Information and performance. It is part of a technical team and requires proven technical and analytical skills. Additionally it requires the development and delivery of complex analyses and reports, utilising information from multiple sources and includes the requirement to - develop code, - create, amend, run and validate complex reports, - ensuring data quality and timely management information and analytics are available to support decision making and service delivery - meeting all statutory and technical return requirements. Additionally the role requires the ability to develop and deliver accurate data reports and analysis using complex SQL, Power BI, Crystal Reports, Inform Reports, Business Objects, MapInfo, advanced Excel and Access functionality plus other relevant software. In Brief, - To extract and deliver management information using the relevant systems and tools - To participate in the regular collection, collation and supporting of appropriate performance management information which meets the needs of the service. - Enablement of the capture and use of data to support effective and efficient knowledge use, sharing and transfer - Responsible for the lifecycle management of data - Project management of changes to IT systems recording data relevant to the Children's Trust - Promotion and enhancement of a knowledge sharing culture Show less



SENAR, Birmingham City Council

• EHC Transfer Officer/IT Lead

  • Jan 2016 - Feb 2018

  IT support Data management Performance Monitoring IT support Data management Performance Monitoring



St Laurence Church Junior School

• Teaching Assistant (but roles include IT)

  • Mar 2007 - Dec 2015

  • Plan, deliver and assess teaching • Liaise with staff, parents and other agencies as needed • Question level analysis of all tests across the school to identify strengths and weakness pupils and sets. • Provide IT support to staff • Define, plan and deliver It solutions as required • First line IT support Key Improvements • Fully costed provision map of interventions by staff • Automated continuum management • Improved delivery of Maths by support staff • Full detailed in depth data analysis of pupil performance with filtering options Show less



Joseph Chamberlain Sixth Form College

• United Kingdom
• Education Management
• 1 - 100 Employee

• Network Manager

  • 2003 - 2004

  • Implemented backup and virus strategy on two networks one Window NT, the other Windows 2000. • Design and plan a network for a new building ensuring security and optimum performance • Manage 7 IT support staff • Planned implementation of Exchange 2000 email across college • Implemented backup and virus strategy on two networks one Window NT, the other Windows 2000. • Design and plan a network for a new building ensuring security and optimum performance • Manage 7 IT support staff • Planned implementation of Exchange 2000 email across college



Interleasing

• Australia
• Financial Services
• 1 - 100 Employee

• IT Operation manager

  • 2000 - 2002

  • Management of IT Operations function • Budget Control for IT operations• New Telephone System, Helpdesk function, Frame Relay.• Staff Management (10 Staff)• Project management using SDP21• Upgrade from NT4 to Windows 2000 with Active Directory and later to Windows 2003 and Exchange 2003 • Contract negotiation and implementation• Identification of suitable solutions, suppliers

• Network Manager

  • 1995 - 2000

  • Installation of a network across seven UK sites using Frame Relay connections and Digital switches.• Identification and selection of network equipment and their supplier• Management and support of 400 users including remote support using windows SMS and Dameware• Monitoring of all network links and equipment to maintain high availability to all sites• Identification, Analysis and rectification of faults• Analysis of system performance to provide proactive management of the networks to all users• Management and support of 3 helpdesk staff who provided first line support to users.• Second and third line support for PC hardware and printer issues. Show less