Experience

Southdown Housing Association

• United Kingdom
• Individual and Family Services
• 100 - 200 Employee

• Floating Support Worker / Volunteer Project Worker

  • Dec 2013 - Present



Hastings Trust

• Recource /Centre Manager

  • Jan 2013 - Apr 2013

  2007 – 30/4/13 Resource Centre Manager/Loans Officer – Hastings Trust, Hastings.From 2012 I have held the position of Resource Centre Manager. Responsibilities include; day-to-day running of the Centre, recruiting, training and supervising a team of volunteers and work placement young people, Encouraging their personal development, organising staff rotas, managing, organising and setting up exhibitions, dealing with challenging customers and issues professionally, managing petty cash, balancing the accounts, and referring customers to external agencies as appropriate. Other duties include developing ideas to maximise the use and income of the centre, attending and contributing to regular staff and management meetings, producing accurate reports and documents and ensuring the Centre is maintained and resourced to a high standard. Show less

• CDFI DWP Loans Officer

  • May 2007 - Dec 2012

  From 2007 – 2012 I held the position of DWP Crisis Loan OfficerResponsibilities included; budget planning, inputting data onto several different complex , databases, chasing debt, balancing accounts, interviewing clients for eligibility, credit analysis, working to policies and procedures relating to debt and recovery, attending and contributing to staff meetings, liaising and negotiating with customers and external agencies.