Experience

City of San Antonio Metropolitan Health District
• United States
• Government Administration
• 100 - 200 Employee
• Senior Management Coordinator

  • Mar 2019 - Present


El Buen Samaritano

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Practice Manager

  • Jan 2016 - Mar 2019

  • Managed the day-to-day operations of an integrated health care clinic: family practice, pediatrics, OBGYN, and behavioral health. • Supervised and managed the clinic team of 21 employees, including nurses, medical assistants, front desk staff, and HIM staff. • Provided administrative oversight of 6 medical providers. • Provided training and maintenance for electronic medical record and practice management systems. • Continuously monitored clinical and productivity reporting metrics and implementation improvements as needed via training and education. • Managed relationships with contracted vendors and clinical service providers. • Worked with executive leadership on projects, grants, and provided communication on clinic outcomes. Show less



Brownsville Community Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Relations Supervisor

  • Nov 2012 - Jan 2016

  • Supervised and managed a front line team of 26 across four clinic sites including school based clinics. • Assisted in the electronic practice management systems upgrades through training and operational review. • Designed workflow processes to help eligibility clerks electronically file patient consents and financial information. • Coordinated eligibility clerks workflow through a state grant (Expanded Primary Health Care Program) in order to increase patient volume for the program. • Coordinated the transition and relocation of a school-based clinic, including setting up appointment scheduling, practice management templates, and patient flow processes. • Developed process to manage the transition of patient care from one provider to another. • Project managed the clinic's patient portal rollout and two-way communication functionalities. Show less