Lynn Todd, CPRP, CPO

Operations Manager - Parks & Recreation at Lower Makefield Township
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Philadelphia, US

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Credentials

  • Certified Park and Recreation Professional (CPRP)
    National Recreation and Park Association
    Dec, 2020
    - Oct, 2024
  • Certified Pool & Spa Operator (CPO)
    National Swimming Pool Foundation
    Apr, 2019
    - Oct, 2024
  • ServSafe Manager
    ServSafe National Restaurant Association
    Feb, 2018
    - Oct, 2024

Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Operations Manager - Parks & Recreation
      • Feb 2013 - Present

      Responsibilities● Acts as the risk manager for the department and complies with all protocols within the risk management plan.● Reviews risk management and operations plans annually and makes recommendations to the Director to ensure a high level of standards are maintained.● Responsible for recruiting, interviewing and hiring of 100+ staff members.● HR on-boarding of all staff including processing new hire paperwork, background clearance checks, fit-for-duty physical exams, drug screenings and confirmation of current safety certifications.● Comply with all state and federal labor laws regarding employment.● Schedule and lead professional development for all employees.● Implement programs and plans special event events including scheduling, marketing, vetting, procurement of supplies.● Budget development and administration of a $1m department budget. ● Ensure compliance of rules and regulations in a collaborative fashion with the Township’s insurance company, state and county representatives. ● Responsible for memberships including; marketing via direct mail, email blasts and website content, processing of memberships, validating documentation, processing payments and providing customer service to all members.● Project manager for maintenance projects including; scheduling, prioritizing, budgeting, ordering of equipment and communicate with vendors.● Use of social media to increase public visibility and knowledge of program offerings. Accomplishments● Assisted in becoming the first agency in Pennsylvania to receive national CAPRA accreditation.● Installed an online payment option by identifying banking sources and establishing a convenience fee schedule. ● Assessed areas that need improvement and revision and worked towards developing and implementing solutions.● Continued the technology upgrade by establishing a point of sale system used at the pool complex which stream-lined all processes as well as converting the entry to a key fob system.

    • United States
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 2001 - Jun 2003

      ● Preparation of bid proposals and client presentations for commercial builders. ● Liaison between company and clients using verbal and written communications.● Collaborated with company executives in creating marketing strategies and content for direct mail and other promotional projects. ● Preparation of bid proposals and client presentations for commercial builders. ● Liaison between company and clients using verbal and written communications.● Collaborated with company executives in creating marketing strategies and content for direct mail and other promotional projects.

    • Executive Assistant, Marketing and Client Development
      • Jan 1998 - Jan 2001

      ● Managed budgets for trade shows and company events. ● Planned trade show events including transportation of booth, set up of utilities, shipment of marketing materials, was a company representative at trade shows. ● Prepared speech proposals, press releases and news articles promoting new product lines. ● Developed strategic business plans and marketing strategies or web-based training programs. ● Created, managed and designed the layout and content that populated the website. ● Formulated business plan and collaborated with clients.

Education

  • Rutgers University-New Brunswick
    Bachelor's degree, Psychology
    1995 - 1998

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