Lynn McLeod
Head of Professional Learning at Chartered Banker Institute- Claim this Profile
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Bio
Credentials
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MSc in Coaching
Edinburgh Napier UniversityJan, 2012- Nov, 2024 -
EQ-i2 and EQ-i2 360
MHSJan, 2011- Nov, 2024 -
Coaching and Mentoring
University of the West of EnglandJan, 2009- Nov, 2024 -
Enhanced Coach Excellence
HumanTechnics (ICF accredited)Jan, 2007- Nov, 2024 -
Master Practitioner of NLP & Time Empowerment Techniques
RainworksJan, 2007- Nov, 2024 -
Using MBTI in Coaching and Management Development
OPPJan, 2006- Nov, 2024 -
Advanced Certificate in Executive Coaching
HumanTechnics (ICF accredited)Jan, 2005- Nov, 2024 -
Certificate of Competence in Occupational Testing Levels A and B
SHLJan, 2004- Nov, 2024 -
Certified User of The Myers-Briggs Type Indicator
OPPJan, 2004- Nov, 2024 -
The Margerison-McCann Team Management Systems
TMSJan, 2002- Nov, 2024 -
Assessor Training
SHLJan, 2000- Nov, 2024 -
City and Guilds 733/1 in Instructional Techniques
AMT InternationalJan, 1993- Nov, 2024 -
Certificate in Trainer Development
European Training AssociatesJan, 1991- Nov, 2024 -
Member of The Chartered Institute of Bankers in Scotland
The Chartered Institute of Bankers in ScotlandJan, 1989- Nov, 2024 -
Accredited Facilitator of Investment in Excellence
The Pacific InstituteJan, 2003- Nov, 2024
Experience
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The Chartered Banker Institute
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Head of Professional Learning
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Jul 2011 - Present
Leads the design and delivery of bespoke learning solutions to enhance job performance and facilitate achievement of professional standards and qualifications. Leads the design and delivery of bespoke learning solutions to enhance job performance and facilitate achievement of professional standards and qualifications.
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Leadership Coach and Learning Consultant
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Nov 2005 - Oct 2014
A freelance provider of coaching, training and consultancy to build leadership, management and coaching capability, enhance team performance, and facilitate personal and professional growth. A freelance provider of coaching, training and consultancy to build leadership, management and coaching capability, enhance team performance, and facilitate personal and professional growth.
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SQA – Scottish Qualifications Authority
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United Kingdom
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Education Administration Programs
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700 & Above Employee
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Manager, National Qualifications
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Jan 2010 - Jun 2011
Led and managed teams engaged in the delivery of a diverse range of assessment and quality assurance services leading to the certification of National Qualifications. Led and managed teams engaged in the delivery of a diverse range of assessment and quality assurance services leading to the certification of National Qualifications.
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Halifax
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Banking
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700 & Above Employee
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Leadership Development Consultant
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2002 - 2005
Provided a learning consultancy service to Retail Contact Centre business leaders, and created and implemented development solutions that increased core competence, improved leadership capability, and delivered business goals. Provided a learning consultancy service to Retail Contact Centre business leaders, and created and implemented development solutions that increased core competence, improved leadership capability, and delivered business goals.
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Bank of Scotland
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United Kingdom
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Banking
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700 & Above Employee
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Associate Director, Human Resources
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2000 - 2002
Business partner to Retail Contact Centre leadership and management teams.
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Manager, Operations, Retail Contact Centre
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1997 - 2000
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Quality Manager
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1996 - 1997
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Bank of Scotland
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United Kingdom
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Banking
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700 & Above Employee
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Assistant Manager, Training
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1993 - 1995
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Education
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Edinburgh Napier University
MSc, Coaching -
The University of Edinburgh
BEd