Lynn M
Founder of “Maid in Heaven” at Maid in Heaven- Claim this Profile
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Topline Score
Bio
Credentials
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Salesforce Essential Training
LinkedInMay, 2023- Oct, 2024 -
Customer Service Representative Certification (CSRC)
Everest InstituteApr, 2009- Oct, 2024
Experience
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Maid in Heaven
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United States
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Hospitality
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1 - 100 Employee
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Founder of “Maid in Heaven”
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Nov 2020 - Present
er 2020-Present Led and managed all aspects of business operations, overseeing financial management, including budgeting, forecasting, and expense control, resulting in improved financial performance and cost savings. Developed and executed strategic business plans and set SMART goals to drive growth and profitability to meet MRR targets. Maintained accurate business records, including financial statements, tax filings, and legal documentation. Developed strong and long-lasting… Show more er 2020-Present Led and managed all aspects of business operations, overseeing financial management, including budgeting, forecasting, and expense control, resulting in improved financial performance and cost savings. Developed and executed strategic business plans and set SMART goals to drive growth and profitability to meet MRR targets. Maintained accurate business records, including financial statements, tax filings, and legal documentation. Developed strong and long-lasting relationships with customers, fostering trust and loyalty. Show less er 2020-Present Led and managed all aspects of business operations, overseeing financial management, including budgeting, forecasting, and expense control, resulting in improved financial performance and cost savings. Developed and executed strategic business plans and set SMART goals to drive growth and profitability to meet MRR targets. Maintained accurate business records, including financial statements, tax filings, and legal documentation. Developed strong and long-lasting… Show more er 2020-Present Led and managed all aspects of business operations, overseeing financial management, including budgeting, forecasting, and expense control, resulting in improved financial performance and cost savings. Developed and executed strategic business plans and set SMART goals to drive growth and profitability to meet MRR targets. Maintained accurate business records, including financial statements, tax filings, and legal documentation. Developed strong and long-lasting relationships with customers, fostering trust and loyalty. Show less
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Castaways On The Lake
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United States
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Restaurants
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Server
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Apr 2019 - Aug 2022
Maintained attention to detail in order taking, ensuring accurate recording of orders. Exhibited a high level of professionalism and integrity, handling cash transactions, processing payments accurately, and maintaining confidentiality. Worked to exceed customer expectations and earn repeat business. Utilized persuasive communication techniques to upsell menu items and increase revenue. Maintained attention to detail in order taking, ensuring accurate recording of orders. Exhibited a high level of professionalism and integrity, handling cash transactions, processing payments accurately, and maintaining confidentiality. Worked to exceed customer expectations and earn repeat business. Utilized persuasive communication techniques to upsell menu items and increase revenue.
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Homegoods
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Retail
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1 - 100 Employee
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Sales Associate
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Sep 2019 - Mar 2020
Identified customer needs, demonstrated product knowledge, and closed sales. Provided exceptional customer service by actively listening, problem-solving, and delivering a positive customer experience. Managed cash transactions, operated a point-of-sale system, and balanced cash registers with a high level of accuracy. Proactively engaged in upselling the TJX Rewards credit card, resulting in increased average sales price and sales revenue. Identified customer needs, demonstrated product knowledge, and closed sales. Provided exceptional customer service by actively listening, problem-solving, and delivering a positive customer experience. Managed cash transactions, operated a point-of-sale system, and balanced cash registers with a high level of accuracy. Proactively engaged in upselling the TJX Rewards credit card, resulting in increased average sales price and sales revenue.
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Education
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2018 -
Monroe Community College
Political Science and Government -
2017 -
Monroe Community College
Political Science and Government -
2009 -
Everest Institute-Rochester
Administrative Office Technology -
Cornell University
Business and Entrepreneurship
Community
