Lynn Ketterhagen

General Manager at Lake Lawn Resort
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Location
Walworth, Wisconsin, United States, US

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Credentials

  • Certification in Revenue Management
    Cornell University
    May, 2019
    - Sep, 2024
  • Credible Leadership Foundations (CCL-1)
    Center for Creative Leadership
    Aug, 2016
    - Sep, 2024

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Feb 2023 - Present

    • Assistant General Manager
      • Jan 2022 - Present

    • Executive Director of Resort Operations
      • Oct 2021 - Jan 2022

    • Hospitality
    • 1 - 100 Employee
    • General Manager
      • Nov 2020 - Oct 2021
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Revenue Manager
      • Feb 2019 - Oct 2020

    • General Manager
      • Apr 2018 - Feb 2019

      Driving revenue, profit growth and sales for the hotel.Effective management of multiple projects at one time.Oversight and leadership of all departments.Main representative of the resort to guests, condo owners and board of directors.Develop effective training, processes and methods to increase hotel reviews and scoring.Oversee the budget process for all departments.

    • Office Manager and Owner Liaison
      • Apr 2017 - Apr 2018

      - Liaison between the owners of the 222 condominium units and Paloma Management Group- Management of the overall back office of the condominium hotel- Train staff on new software- Compose presentations for Paloma Management Group, including the usage and compiling of technical data and statistics - General accounting and double entry bookkeeping, including responsibility for all cash coming into the resort- Generate income statements and invoices for condo owners, including processing of monthly proceeds and collecting any debts owed - Oversight of owner upgrades to condo units Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Consultant
      • Dec 2016 - Apr 2017
    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Manager of Land Protection and Operations
      • Mar 2011 - Jan 2017

      - Procured 7 conservation easements, more than doubling the organizations protected land (over 110% increase)- Drafted and executed legal documentation and compliance reports for each land protection project- Oversaw all financial aspects of the Conservancy’s operations: preparing budgets, monthly financial reports and overseeing annual financial audits - Assisted in the drafting, implementation and executing of the organizations strategic plans- Developed at the organizations land protection program, working with the organizations Land Protection Committee to create a strategy for acquiring additional protected lands- Collaborated with local municipalities on memoranda of agreements- Drafting of grants and legal contracts- Revised and implemented internal policies and streamlined organizational procedures- Successfully represented the GLC in legal disputes, public hearings, meetings and other official matters for over a decade- Oversaw and led the planning and coordinating of fundraising events in various capacities Show less

    • Land Protection Specialist
      • Jun 2004 - Mar 2011

      - Procured multiple conservation easements increasing the organizations easement holdings by 42%- Updated baseline documentation reports for 21 existing conservation easement properties to the standards of the Land Trust Alliance- Monitored compliance of all land protection agreements- Assisted the GLC attorney and Executive Director in the drafting and executing of conservation easement documents and related legal agreements and memoranda- Provided GIS maps for organizations like the National Park Service and other local organizations to assist with local land preservation efforts- Assisted with planning, coordinating and executing special events and fundraisers Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Adjunct Faculty
      • Aug 2016 - Dec 2016

      Taught Introduction to Geographic Information Systems Taught Introduction to Geographic Information Systems

Education

  • University of Wisconsin-La Crosse
    Bachelor of Science
    1999 - 2004

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