Lynn Houston, GTP
Business Travel Sales Manager at The Alexander Hotel- Claim this Profile
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Bio
Debbie L.
Lynn was our account manager when I was managing travel at a large corporation. She was always listening and working to solve our problems, meet the needs of our company and proactively trying to find ways to be a better partner. I highly recommend her for sales, as she was an outstanding representative of her company. It is no surprise that she has won numerous sales awards as a result!
Anthony Gilmer
It has been a pleasure working with Lynn over the past two years. She is the most passionate and enthusiastic sales manager that I've had the pleasure of working with, in my 15 years in the business. She's been a great partner to the airport and I can only imagine her customers felt the same way.
Debbie L.
Lynn was our account manager when I was managing travel at a large corporation. She was always listening and working to solve our problems, meet the needs of our company and proactively trying to find ways to be a better partner. I highly recommend her for sales, as she was an outstanding representative of her company. It is no surprise that she has won numerous sales awards as a result!
Anthony Gilmer
It has been a pleasure working with Lynn over the past two years. She is the most passionate and enthusiastic sales manager that I've had the pleasure of working with, in my 15 years in the business. She's been a great partner to the airport and I can only imagine her customers felt the same way.
Debbie L.
Lynn was our account manager when I was managing travel at a large corporation. She was always listening and working to solve our problems, meet the needs of our company and proactively trying to find ways to be a better partner. I highly recommend her for sales, as she was an outstanding representative of her company. It is no surprise that she has won numerous sales awards as a result!
Anthony Gilmer
It has been a pleasure working with Lynn over the past two years. She is the most passionate and enthusiastic sales manager that I've had the pleasure of working with, in my 15 years in the business. She's been a great partner to the airport and I can only imagine her customers felt the same way.
Debbie L.
Lynn was our account manager when I was managing travel at a large corporation. She was always listening and working to solve our problems, meet the needs of our company and proactively trying to find ways to be a better partner. I highly recommend her for sales, as she was an outstanding representative of her company. It is no surprise that she has won numerous sales awards as a result!
Anthony Gilmer
It has been a pleasure working with Lynn over the past two years. She is the most passionate and enthusiastic sales manager that I've had the pleasure of working with, in my 15 years in the business. She's been a great partner to the airport and I can only imagine her customers felt the same way.
Credentials
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Foundations of Everyday Leadership
University of Illinois at Urbana-Champaign on CourseraSep, 2017- Oct, 2024 -
Global Leadership Program (GLP)
GBTA | Global Business Travel AssociationAug, 2013- Oct, 2024
Experience
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The Alexander Hotel
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United States
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Hospitality
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1 - 100 Employee
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Business Travel Sales Manager
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Oct 2021 - Present
The Alexander, opened January 2013, is a 209 room art centric, boutique hotel located in the heart of downtown Indianapolis. The Alexander offers its guests an exciting take on hospitality by transforming guest rooms, restaurants, and event spaces into enthralling havens for commissioned works of art. Undeniably contemporary, but always comfortable, The Alexander is destined to become a premier destination for business professionals, art lovers, gourmands, and other cultured clientele. Each one of our 157 guest rooms and 52 extended stay units focus on creating a relaxed environment for work or rest while enlivening the senses with pops of color and eye-catching art. Perfect for unforgettable celebrations and exceptional meetings, every inch of the 16,500 square feet of event space exudes elegance and creativity. The Alexander Hotel offers up a refreshing dose of local color and flavor, and promises a unique Indianapolis experience for passionate travelers.
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United Airlines
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United States
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Airlines and Aviation
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700 & Above Employee
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Sales Manager, Indiana/Kentucky
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Mar 2018 - Nov 2020
Managed and grew a $76 million Indiana and Kentucky sales territory by analyzing data and developing strategies to win new business, while growing the existing customer base. Achieved $7M in corporate acquisitions from Jan.-July 2020.
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Account Manager - Leisure Sales
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May 2016 - Mar 2018
- Manage portfolio of 64 Humanitarian, Consolidator, Wholesale and Student travel agency accounts, representing $92 million in revenue.- Develop strategic account plans to maximize revenue at lowest cost of sale.- Expertise in Humanitarian market sector.- Virtual position based in Indianapolis, IN.
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Sales Manager, Southern Division
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May 2011 - Apr 2016
Responsible for revenue development, account performance, relationships, competitive intelligence, and promotion of United products in assigned territory. Managed 15 corporate accounts and three travel agency accounts with combined revenue of $225 million. • Chairman’s Award winner. Recognized as one of the top 3% of all United Sales Managers globally.• Achieved 101% contract performance on 11 corporate discount agreements. • Successfully led Joint Venture sales team through RFP negotiations for five corporate customers more than $80 million in air spend and multiple global points of sale.• Increased corporate account incremental revenue by 19%- highest in division.• Voted Allied Member of the Year by Texas Business Travel Association in 2013 and 2009.
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Continental Airlines
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Airlines and Aviation
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700 & Above Employee
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Sales Manager
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Nov 2004 - May 2011
Sales Manager, Southern Division, Houston, TX • Implemented incentive program for regional travel agency that resulted in an increase of more than 13 times in Continental Vacations’ revenue from $16,506 to $239,613 in just 10 months.• Grew high-yield passengers in 2013, year-over year, by 2.6 %, with largest increase in international, 9.3 %, year-over-year.
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Telesales Manager Newark Region
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Nov 2002 - Nov 2004
• Executed sales plans and tactical initiatives to achieve revenue goals for 175 travel agency accounts. • Increased performance of corporate discount agreements from 79% to 100%, achieving market share goals within one year.
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Sales Manager
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Nov 1996 - 2002
Sales Manager Midwest Region, Indianapolis, IN (1996-2002)Developed sales territory in Indianapolis, Louisville and Lexington, KY, building relationships and growing revenue from corporate and agency customers. • Successfully negotiated first Continental/Northwest joint corporate agreement for Thomson Multimedia, which doubled account revenues for Continental in its first year.• Within first three months of service starting in 2002, achieved 60% load factor in IAH-LEX market, through agency incentives, corporate agreements and community sponsorships. • Top Flight Award winner 1998, 1999.
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American Trans Air
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Media Relations Specialist
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1995 - 1996
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Education
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2011 - 2013
The Wharton School
Certificate, Global Leadership Professional program (GLP) -
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Ball State University
Bachelor of Science - BS in Journalism, Public Relations/Marketing
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