Experience

FIFA World Cup Qatar 2022

• Qatar
• Spectator Sports
• 700 & Above Employee

• Operations / Logistics - Liaison Officer

  • Sep 2022 - Present

  - Collaborate with French Army and Qatari SSOC to ensure effective communication and coordination. - Facilitate the exchange of information between all teams, ensuring alignment with organizational goals. - Assist in the development and implementation of strategies to enhance relationships with Friendly Armies. - Prepare reports and presentations summarizing progress, achievements, and challenges for management. - Defining the strategy and process of the base camp’s key operations related to all residential services(accommodation, residential services, catering). - Conducting internal teams in the management of services responsible for housekeeping, maintenance and Mess Hall. - Participate in the programming and planning of move-in and handling over phases. Show less



Urban Owl Design

• Freelance Graphic Designer

  • Apr 2011 - Present

  Working with clients and stakeholders to understand the desired output from a design project, and getting ideas out in a workable manner. Usually achieved with the help of creating design briefs, understanding required deliverables, and then creating them. Designing brand and communication collateral across digital and print mediums. This can include logos, brand identities, business cards, brochures, presentations, brochures, books, book covers etc. Pitching ideas to bring client projects to life. Revising design ideas and solutions to fit a client’s budget and project limitations. Working within brand guidelines and design systems for a project to deliver creative work that’s aligned with the brand they are working for. Show less



Omar Pour le Transport

• School Logistics Manager - Shareholder

  • Sep 2008 - Jul 2016

  - Supervised the daily operations of the school transportation logistics and garage departments. - Managed a fleet of 47 buses and vehicles, coordinating maintenance, repairs, and inspections. - Developed and maintain transportation schedules, ensuring on-time arrival and departure for students. - Led a team of 6 garage staff, providing training, performance evaluations, and fostering a positive work environment. - Coordinated with external vendors for parts and services, ensuring timely and cost-effective solutions. - - Led garage staff in performing pre-trip and post-trip inspections, adhering to safety standards. - Coordinated daily transportation operations, ensuring the timely and safe transport of students. - Collaborated with school administrators, parents, and transportation staff to address logistics and transportation concerns. - Implemented safety protocols and oversaw compliance with regulations, including vehicle inspections and driver training. - Conducted investigations and prepared reports in response to incidents or accidents involving school buses. - Analyzed operational data to identify opportunities for process improvements and cost savings in fleet maintenance. - Maintained accurate records of maintenance activities, repairs, insurances and vehicle history. - Collaborated with Lebanese Red Cross for First Aid Trainings to bus drivers in case of any mishap or road accidents - Improved all buses for new technologies such Real Time Tracking and on board surveillance. Show less



Group Plus Media

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Marketing Manager

  • Oct 2009 - Sep 2012

  - Coordinating the distribution of mail shots and newsletters. - Organizing the preparation, printing and distribution of promotional materials. - Tracking product line sales and costs by analyzing raw sales data. - Planning the logistics and preliminary setup for marketing events. - Coordinating activities with event organizing companies. - Copy-writing and layout designing the Tourists Guide Magazine doing a total makeover for its content and distribution strategy. - Collaborating in redesigning the company’s corporate identity. - Handling Barter Transaction File. - Plan and manage Company’s corporate events. Show less



Al Balad Newspaper

• Promotion and Subscriptions Director

  • Feb 2003 - Aug 2009

  - Managed all aspects of the newspaper's operations, including Printing, Circulation, Call Center, and Subscriptions Departments. - Developed and implemented strategies to improve efficiency in CRM. - Implemented improvements in customer service processes that directly contributed to a 62% increase in CSAT scores within 2 months. - Oversaw a team of 300 employees, providing guidance, training, and performance evaluations. - Implemented Circulation Software Mapping to match with Lebanese Mailing Circulation which lacks indications and routing directions. - Monitored KPI and conducted data analysis to identify areas for improvement and drive decision-making. - Implemented lean production techniques that reduced waste by 20% and improved overall efficiency. - Negotiated contracts with suppliers, printers, and distribution partners, optimizing cost structures. - Managed direct marketing campaigns right from their initial planning to delivery. - Planed monthly detail calendars at least 3 months in advance for tasks to complete on promotions. Including pricing and delivery information, recruiting and training the sales team, and scheduling meetings to ensure promotion needs have been communicated and completed successfully within all departments. - Kept awareness of clients’ routing and operational policies, procedures, schedules, impacts, and projects. - Coordinated and implemented various sales and promotional efforts for consumer/commercial markets. - Provided analytical support and developed direct marketing campaigns. - Recommended strategies that increased sales effort and its efficiency by over 60% annually. - Tracked budgets, and monitored campaign results as well as return on investment. - Set and monitored team targets, whilst managing resources and workload. Show less



Ministry of Youth and Sports Lebanon

• Minister Assistant

  • Feb 2001 - Jan 2003

  - Organizing "La Conference Ministerielle de la Francophonie" CONFEJES, certified by His Excellency Former Minister Dr Sebouh Hovnanian, President of the Conference - Organizing the official event of "Le IXeme Sommet de la Francophonie", certified by His Excellency Former Minister of Culture and President of the Committee Mr. Ghassan Salameh. - In Charge of the Mission orf Culture at "Les IVemes Jeux de la Francophonie" Hull- Ottawa. - Organizing "La Conference Ministerielle de la Francophonie" CONFEJES, certified by His Excellency Former Minister Dr Sebouh Hovnanian, President of the Conference - Organizing the official event of "Le IXeme Sommet de la Francophonie", certified by His Excellency Former Minister of Culture and President of the Committee Mr. Ghassan Salameh. - In Charge of the Mission orf Culture at "Les IVemes Jeux de la Francophonie" Hull- Ottawa.