Lynn Helfrich

Senior Director, Program Management and Customer Service at Affinity (Mi Hub)
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Location
Marshfield, Massachusetts, United States, US

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Experience

    • United States
    • Retail Apparel and Fashion
    • Senior Director, Program Management and Customer Service
      • Apr 2021 - Present
    • United States
    • Director, Program Management
      • Apr 2016 - Apr 2021
    • United States
    • Facilities Services
    • 700 & Above Employee
    • Director, Account Management
      • 2006 - 2015

    • Program Manager
      • 2000 - 2006

    • United States
    • Banking
    • Distribution Strategy Consultant (Fleet Bank)
      • 1996 - 2000

      Provided project leadership for system-wide retail banking distribution initiative. Identified the optimal service network, resulting in a cost savings of over $40M in three years.

    • Assistant VP, Retail Banking, Sales and Marketing Manager (BayBank)
      • 1993 - 1996

      Developed and implemented marketing programs to support new product launches and retail banking initiatives for over 100 branch locations.

    • Marketing Information Specialist- Market Research
      • 1987 - 1993

      Collection and analysis of customer data; demographics, product preferences, service requirements, and buying habits to identify potential markets and products for growth initiatives which included Small Business Banking and Upscale Banking initiatives.

    • Marketing Associate
      • 1985 - 1987

      Coordinated all marketing initiatives from sales incentive programs to community involvement efforts of the Greater Boston branch network of 100+ locations.

Education

  • Ithaca College
    B.S. - Business Management; Marketing

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