Experience

Twelve Point Logistics

• United States
• Truck Transportation
• 1 - 100 Employee

• Account Manager

  • Oct 2020 - Present



Avenger Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Specialist

  • Aug 2017 - Oct 2020



Riverside Transport, Inc.

• United States
• Truck Transportation
• 200 - 300 Employee

• Customer Service Representative and Account Manager

  • Apr 2014 - Jul 2017



Covenant

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• customer service rep/account manager

  • Jun 2004 - Nov 2013

  Dedicated operations department customer service representative/account manager primarily for the Georgia Pacific account Major accounts such as Estes Express, Wal-mart, Roadrunner, Transplace, and refrigerated accounts Enter load information into the AS400 system until mid year of 2012, when we converted over to the TMW system Call or email customers to book freight for trucks that we may have sitting in specific areas without a load, receive customer calls, assist customers in tracing shipments, schedule and reschedule appointments if they were missed or going to be missed Organize excel spreadsheets for tracing loads, answer satellite messages from drivers, take phone calls from drivers, and update revenue spreadsheets Show less



Carolyns Temp Service

• appointment clerk

  • Dec 2003 - Jun 2004

  Started as an appointment working at Covenant Transport calling for loading or delivery appointments, scheduling appointments, tracing shipments for customers Started as an appointment working at Covenant Transport calling for loading or delivery appointments, scheduling appointments, tracing shipments for customers



BlueCross BlueShield of Tennessee

• United States
• Insurance
• 700 & Above Employee

• claims examiner

  • Mar 2000 - Jan 2002

  Entered information gathered from hardcopy claims in the Facets processing system, calculated primary, secondary, and tertiary payments, trained new employees on POS, HMO, and PLAN III health care plans, pharmacy claims, and superbills , constructed Excel spreadsheets for upper management, pulled claims and checked for quality control errors Entered information gathered from hardcopy claims in the Facets processing system, calculated primary, secondary, and tertiary payments, trained new employees on POS, HMO, and PLAN III health care plans, pharmacy claims, and superbills , constructed Excel spreadsheets for upper management, pulled claims and checked for quality control errors