Instructor

• Dec 2019 - Present

Billing Office Supervisor

• 2013 - 2016

Oversight of all billing and collections functions. Work with specialists and payors to identify account status and ensure data integrity. Review and monitor claims, identify and correct errors, resolve denials, and monitor payer performance. Interact with and handle patient inquiries. Verify insurance prior to patient appointments, schedule visits and diagnostic procedures. Supervise billing team, approve PTO requests, submit approved hours to payroll, and communicate with front office staff. BILLING LEAD, 2014-2015 Promoted to supervise workflow and monitor compliance to HIPPA as first line support to director. Assigned accounts to team members, reviewed account statuses, and facilitated resolution. Reviewed and approved team PTO requests and processed time for payroll. MEDICAL BILLER, 2013-2014 Billed, edited, and collected payments on patient accounts. Audited bills for accuracy and entered into third-party payer/insurance systems. Researched and resolved denials and problem claims.

Tumor Registrar

• 2010 - 2013

Abstracted cancer cases according to American College of Surgeons standards. Assigned IC-O site and morphology codes, analyzed pathology and radiology reports, and detailed patient information. Assisted with patient interviews and follow up and acted as resource for physicians and researchers. Entered clinical and demographic data into cancer registry. Coordinated cancer conferences and seminars. FILE CLERK, 2010-2011 Reviewed, analyzed, filed, and scanned patient medical records. Examined for accuracy and updated with test results, lab reports, and physician notes. Retrieved information in preparation for appointments and consultations. Assisted office administrators and manager with additional tasks.

Assistant Manager

• 2007 - 2010