Lynette Gross

Senior Contract Closeout Specialist at DJS Consulting Group
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Contact Information
us****@****om
(386) 825-5501
Location
Tampa, Florida, United States, US

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Contract Closeout Specialist
      • Sep 2019 - Present

    • Sales Associate
      • Nov 2017 - Aug 2019

      Relationship Building, Product Knowledge Development, Sales Goals Attainment, Customer Education, Strategic Planning, Department Maintenance Relationship Building, Product Knowledge Development, Sales Goals Attainment, Customer Education, Strategic Planning, Department Maintenance

  • Gross & Associates Financial
    • Greenbelt, MD | Telecommute
    • Administrative Assistant
      • 2016 - 2019

      • Provide comprehensive administrative support to staff and supervisors throughout the contract closeout process. • Persistently contact vendors regarding excess funding to de-obligate for contract closeout and assist corporate accounts payable with invoicing as required. • Perform numerous daily tasks in support of efficient operations, including populating new contracts into databases, creating/maintaining contract files, faxing/copying documents, and providing superior customer service. • Regularly update mailing lists for bulk mailing to real estate agents and financial planning professionals, leading to a 17.9% increase in the client base. Show less

    • France
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Sales Specialist
      • Dec 2016 - Jan 2017

      Remain knowledgable on products offered and discuss available options. • Welcome customers to the store and answer their queries. • Maintain in-stock and presentable condition assigned areas. Ensure high levels of customer satisfaction through excellent sales services. Remain knowledgable on products offered and discuss available options. • Welcome customers to the store and answer their queries. • Maintain in-stock and presentable condition assigned areas. Ensure high levels of customer satisfaction through excellent sales services.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Tory Burch
      • Jul 2016 - Dec 2016

      Work closely with management team to balance aesthetics and store productivity. •Assist with merchandising, including window presentations, mannequins, and in store displays. Adere to all sales and operational policies and procedures are maintained with focus on excellence. Work closely with management team to balance aesthetics and store productivity. •Assist with merchandising, including window presentations, mannequins, and in store displays. Adere to all sales and operational policies and procedures are maintained with focus on excellence.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Contract Analyst Specialist
      • 2015 - 2016

      • Reviewed contracts to identify the expired period and verify that performance standards and guidelines were met. • Performed contract closeout processes in accordance with Federal Acquisition Regulations and internal procedures. • Audited contract funding and expenditures when de-obligate residual funding was required, developing written procedures to successfully close-out inactive contract files. • Assisted the government with achieving contract goals and metrics and helping team members to meet their individual monthly goals, increasing overall success by 10%. • Balanced contract expenses by precisely running financials as needed. Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Acquisition Specialist
      • 2011 - 2015

      • Trained federal and contracted employees on daily operations and proper use of the Comprizon Suite. • Conducted post-award functions, including monitoring the contract period of performance, creating modifications to extend the delivery schedule, and completing contract closeout. • Evaluated estimates for materials, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness prior to submission. • Processed 400+ contract closeouts worth $8M in de-obligations in Q4 of FY14 and successfully resolved delivery and outstanding invoice issues throughout the government and among contractors. • Expertly maintained and updated open obligation reports for management briefings and ensured all contract documentations were completed on time and appropriately filed. • Distributed contract awards, modifications, and closeouts to relevant parties, verifying contract compliance and confirming all documentation was complete, accurate, and delivered. • Filed contracts and organized/labeled boxes for shipment to the record archive retention center, using the Comprizon Suite and FOCUS to handle cradle-to-grave contract administration. • Collaborated with various program offices to secure contract obligation balances and resolve payment disputes. • Ensured the timely submission of performance evaluations for service contracts by attentively monitoring COTRs. • Prepared customer proposals in support of contract acquisition and fulfillment for various government agencies and independent auditors. Show less

  • John Hopkins Health System
    • Baltimore, Maryland Area
    • Benefits Coordinator
      • 2010 - 2011

      • Maintained regular and clear communication with providers to determine insurance eligibility and available coverage, as well as receive any relevant updates for employees. • Provided excellent customer service while responding to calls from incoming providers and enrollees, increasing overall satisfaction with the department by 9.6%. • Consistently met established productivity and quality standards and adhered to the preset schedule while maintaining an exceptional attendance record. • Accurately entered notifications and providers’ statuses and determined if notification was required, completing the notification wizard if needed and performing ICD-9 and CPT coding. Show less

Education

  • Defense Acquisition University
    Certificate
    2011 - 2015
  • Strayer University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2019 - 2022

Community

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