Experience

The Polish National Credit Union

• United States
• Banking
• 1 - 100 Employee

• Loan Servicing Clerk

  • Dec 2022 - Present

  Massachusetts, United States



Easthampton Savings Bank

• United States
• Banking
• 1 - 100 Employee

• Loan Processor

  • Oct 2011 - Feb 2023

  🔹 Communicate with Loan Originators, underwriters, customers, attorneys, and branch managers to maintain loan documents. Distributed and organized appropriate loan documents in correct place holders that accelerated the loan process through the pipeline. 🔹 Generate professional closing preparation mail and commitment letters for customers and attorneys. Cover for receptionist when necessary while continuing to keep up with processing workflow. 🔹 Manage and expedite processing… Show more 🔹 Communicate with Loan Originators, underwriters, customers, attorneys, and branch managers to maintain loan documents. Distributed and organized appropriate loan documents in correct place holders that accelerated the loan process through the pipeline. 🔹 Generate professional closing preparation mail and commitment letters for customers and attorneys. Cover for receptionist when necessary while continuing to keep up with processing workflow. 🔹 Manage and expedite processing workflow while meeting all regulation requirements to stay within compliance guidelines. 🔹 Enhanced overall efficiency by collecting and processing fees for/orders appraisals, rate locks, flood certifications, and credit reports and responding to emails and phone calls in a timely manner.

• Loan Center Receptionist

  • Oct 2011 - May 2015

  🔹 Responded to telephone inquiries, directing callers to appropriate departments. Ordered supplies for Residential Lending Department. 🔹 Maintained contact with UPS and FedEx Delivery Services regarding packages. Processed loan documents and closing documents for Home Equity Lines of Credit. 🔹 Processed consumer loans.

• Bank Teller

  • Sep 2011 - May 2015

  🔹 Processed deposits, withdrawals, loan payments, bank checks, money orders, traveler’s checks, CD renewals, cash advances, savings bonds, and opened checking/savings accounts. 🔹 Provided maintenance for ATM/Debit cards. 🔹 Maintained a count of the vault and the ATM.



Complete Payroll Solutions

• United States
• Human Resources Services
• 1 - 100 Employee

• Distribution Payroll Clerk

  • Sep 2010 - Sep 2011

  🔹 Batched payrolls and verified check and voucher counts matched.