Lyndsey Bolen

Ordering Coordinator at iSYS, LLC (now WidePoint Integrated Solutions)
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio Metropolitan Area
Skills

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Experience

  • iSYS, LLC (now WidePoint Integrated Solutions)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Ordering Coordinator
      • Jan 2015 - Present

      - Fulfill client placed orders with Verizon, AT&T, T-Mobile via online portals/direct inboxes- Initiate follow-ups as needed for outstanding requests- Call the carrier/points of contact to resolve issues- Create and maintain spreadsheets using Excel

    • Shipping Coordinator
      • Aug 2014 - Jan 2015

      - Organized boxes by agency- Shipped out government devices via UPS/FedEx- Handled returns and warranty replacements- Tagged devices as necessary per agency policies

    • Customer Service Representative
      • May 2014 - Aug 2014

      - Handled client phone calls ranging from troubleshooting device issues to checking order statuses- Placed orders in ITMS for a variety of government agencies- Processed email inquiries

Education

  • Columbus State Community College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
    2011 - 2013

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