Experience

Rennie Grove Hospice Care

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Adminstrator - Family Support Services

  • Oct 2019 - Present



West Hertfordshire Hospitals NHS Trust

• Adminstrator - Clinical Audit

  • Jun 2014 - Jan 2015

  Created and managed spreadsheets to ensure all actions captured ensuring effective follow up of actions and to ensure accurate reporting to management Created and managed spreadsheets to ensure all actions captured ensuring effective follow up of actions and to ensure accurate reporting to management



West Herts Hospitals Trusts

• Watford General Hospital/ St Albans and Hemel Hempstead

• Administrator Decontamination Project

  • Mar 2010 - Apr 2014

  Administrative support to the Project Manager on this major and complex project - managing purchasing of identified sets of instruments for St Albans, Hemel and Watford General Hospital, co-ordinating checking, liaising with nurses to getting these sets into circulation. Involved in process mapping to identify sets required. Managed inputting of over 500 orders onto Eseries (electronic procurement system) for sets of instruments, kept accurate records of sets purchased / to be purchased for management reports, ensured timely delivery of goods. Managed area where instrument sets delivered to St Albans City Hospital and Watford General Hospital, checking off items with theatre staff, checking off tray build lists and ordering barcodes for the sets so they could be tracked. Liaised with IHSS when sets completed so could be sent for decontamination and go into circulation - keeping accurate records at each stage. Show less



West Hertfordshire Hospitals NHS Trust

• Watford General Hospital

• Administrator DaHF Project

  • Mar 2008 - Mar 2010

  Managed purchasing of equipment for new AAU (Acute Admissions Unit) and the reconfiguration of Hemel Hempstead Hospital - which involved moving of various departments and managing purchasing of equipment for the OPD liaising with nursing staff and contractors. Also managed purchasing of the equipment for the new 18 bedded unit and Minors Unit at Watford to tight deadlines. (December 2011) Managed purchasing of equipment for new AAU (Acute Admissions Unit) and the reconfiguration of Hemel Hempstead Hospital - which involved moving of various departments and managing purchasing of equipment for the OPD liaising with nursing staff and contractors. Also managed purchasing of the equipment for the new 18 bedded unit and Minors Unit at Watford to tight deadlines. (December 2011)



Reed Travel Group

• Customer Services Manager

  • Feb 1995 - May 1996

  Managed a department of 28 staff that were responsible for allocating monies received to ensure that publications sent out in a timely fashion. This was for individuals, travel agents, overseas agents and airline customers. Overseeing customer complaints, implementing performance measurement system to assess and improve departments performance, staff training and development as well as dealing with personnel issues within department - ie: sickness.

• Sales Support and Administration Manager

  • Apr 1991 - Feb 1995

  Responsible for team of 5 secretarial and order processing staff in the London Office. Tasks included accurately calculating sales commission for sales staff on a quarterly basis, producing accurate renewals lists for sales people, liaising with advertising agencies, tracking their renewals, organising representation at trade shows across Europe, liaising with stand builders, designers, shippers, hoteliers to ensure successful show, keeping accurate records of advertisements booked, ensuring space allocated accurately, in size, space and publication. Show less