Experience

ihear

• Australia
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Regional Manager

  • Jan 2019 - Present

  Clinician of the year 2019, 2020, 2021 Clinician of the year 2019, 2020, 2021



Connect Hearing

• Canada
• Retail

• Audiometrist

  • Jul 2014 - Oct 2018

  2015 first full year - Achieved the position of Number one Clinician for the whole of Connect Hearing Australia. I achieved this award for the next 2 years. & my clinic Deakin achieved number 1 status for total turnover with a single clinician for the whole of Australia. 2015 first full year - Achieved the position of Number one Clinician for the whole of Connect Hearing Australia. I achieved this award for the next 2 years. & my clinic Deakin achieved number 1 status for total turnover with a single clinician for the whole of Australia.



Amplifon U.K

• Hungary
• Medical Equipment Manufacturing

• Branch Manager Hearing Aid Audiologist

  • Nov 2011 - Jul 2014

  Branch Manager at Cwmbran in South Wales.

• Branch Manager

  • Jan 2010 - Nov 2011

  Cardiff Branch Manager – Jan 2010 – Nov 2011 · Recruitment· Development of branch team · Reporting/responsibility of fiscal activity· Achieving of sales targets and KPIs· Development of existing branch database· Weekly, monthly team and 1 to 1 meetings with branch staff creating a customer-centric focus with KPIs · Technical training/liaison with manufacturers · Assist in the roll out of support office development programmes· Integration of commercial and clinical skills within a branch set-up· Assist in ongoing development of branch team leader role · Achieved number 1 branch in the UK in first year, with over 200% growth · First branch in the UK ever to achieve over £100k in one month· Show less

• District Manager

  • Mar 2005 - Jan 2010

  District Manager South West Team March 2005 – Jan 2010 · Recruitment of Support staff and Sales team· Development of dispensers sales and clinical skill sets · Reporting/responsibility of fiscal activity· Delivery of sales targets· Development of existing branch network including relocations, new sites and daycentre support· Technical training/liaison with manufacturers· Development of new training needs assessment and reporting infrastructure· Performance management · Creation of field based sales training support· Creation of culture that associates customer-centric focus with KPIs· Assist in the ongoing development of the district manager team dynamic· Assist in the creation and roll –out of front office development programmes· Integration of commercial and clinical skills within a branch set-up Show less



Sietech

• France
• Construction
• 1 - 100 Employee

• Area Manager

  • Oct 2002 - Mar 2005

  · Area Manager Sietech South West and Wales/Branch Manager Plymouth Oct 2002- March 2005 · Split role 3 day Branch Manager 2 Days Area Manager · Development of Dispenser team of 13 branch Managers and 5 field based Dispensers · Reporting/responsibility of fiscal activity · Delivery of sales targets · Technical training/liaison with manufacturers · Delivered PPP to Plymouth Patients · Managed the role out of PPP to participating branches in South West · Assisted in introduction of a needs based approach to sales training · Integration of commercial and clinical skills · Rebuilt customer confidence at Plymouth which was a poorly performing branch · Achieved best overall performance for Area Manager in my first year Recruitment of Support staff and Sales team · Development of dispensers sales and clinical skill sets · Reporting/responsibility of fiscal activity · Delivery of sales targets · Development of existing branch network including relocations, new sites and daycentre support · Technical training/liaison with manufacturers · Development of new training needs assessment and reporting infrastructure · Performance management Show less


Royal Air Force
• United Kingdom
• Wellness and Fitness Services
• Supply Logistics

  • Jun 1989 - Aug 1996