Experience

Arke Ltd

• United Kingdom
• Defense & Space
• 1 - 100 Employee

• Program Management Office Consultant

  • Jan 2023 - Present



Astound Commerce

• United States
• Information Technology & Services
• 700 & Above Employee

• Portfolio Support Officer

  • Jan 2022 - Oct 2022

  Supporting Portfolio, Programme, Project and Practice Leads. In a mix of agile and waterfall environments, using JIRA/Confluence Onepoint and Google docs. Setting up Confluence Project spaces with processes and reporting information. Successfully launching and coordinating, Practice boards and Centres of Excellence. Developing processes for these boards including; Ways of Working, Terms of Reference and Communication Plans. Also monitoring and improving Project Reports to deliver clear status updates to the Steering Committees around the world. Show less



Nine Feet Tall

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Consultant

  • May 2021 - Sep 2021

  Working on a large IT transformation programme delivering Dynamic 365 to the Rotork client. Facilitating Programme Governance meetings and analysing resource data reporting MI. Working on a large IT transformation programme delivering Dynamic 365 to the Rotork client. Facilitating Programme Governance meetings and analysing resource data reporting MI.



Dyson

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• PMO Analyst

  • Jul 2017 - Apr 2021

  •PURCHASE REQUEST MANAGEMENT Responsible for end to end management of the PO/GR tasks within Global IT Apps, Projects and BAU. * Successfully resolving any issues arising within the approval chain * Set-up regular communication with requesters, supplying PR/PO number, receipt approval and resolving any information issues * Developing and improving PO/PR tracking from creation to closure * Introduced tracking of Blocked invoice which resulted in a reduction of non-paid invoices * Trackers supply the analysed data to produce a weekly MI status report • WORKDAY MANAGEMENT of contingency workers. Creating, monitoring and reporting on Contingency workers in Global IT projects, working in-depth with the Workday tool • RESOURCE MANAGEMENT using MS Project and Enterprise Resource Centre * Creating, allocating and managing the online MS Project plans * Liaising with project/programme managers for resource requirements and allocations * Successfully creating and implementing a resource “T-shirt” sizing formula (process) for new projects * Weekly MI reporting and headcount/organisation chart updates and distribution Show less



LWP3 Support (umbrella)

• Wiltshire

• Programme Management Office Analyst

  • Sep 2011 - Jul 2017

  PMO Analyst (SC Cleared) - Having worked with numerous industries delivering a quality service of analysis, planning and support across projects, programmes and portfolios. PMO Analyst (SC Cleared) - Having worked with numerous industries delivering a quality service of analysis, planning and support across projects, programmes and portfolios.



Defence Equipment & Support (DE&S)

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Scheduler

  • Feb 2017 - Jun 2017

  Working with suppliers to develop and monitor EPM 2010 MS Project schedules for a large all military services delivery. Monitoring Schedule risks and EVM. Trained and currently in migration to P6. Working with suppliers to develop and monitor EPM 2010 MS Project schedules for a large all military services delivery. Monitoring Schedule risks and EVM. Trained and currently in migration to P6.



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Test Governance Analyst

  • Jan 2016 - Dec 2016

  • Successfully developing and improving complex Excel output reporting from analysing data from various systems, e.g. PeopleSoft, EPM, HP ALM and Excel reports • Providing training and user guides for said reports • Successfully developing and improving complex Excel output reporting from analysing data from various systems, e.g. PeopleSoft, EPM, HP ALM and Excel reports • Providing training and user guides for said reports



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Programme Management Support

  • Jul 2015 - Dec 2015

  • Working on the development of a large IT transformation programme. Producing large PowerPoint packs to be presented at the Programme board • Analyse and assess published risk and assumptions for input into the ISS online tools • Assess and forecast timeline and required documentation for initiation stage, using the APM methodology • Working on the development of a large IT transformation programme. Producing large PowerPoint packs to be presented at the Programme board • Analyse and assess published risk and assumptions for input into the ISS online tools • Assess and forecast timeline and required documentation for initiation stage, using the APM methodology



North Bristol NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Programme Support Manager

  • Feb 2015 - May 2015

  • Creating and tailoring project plans to meet the needs of the Directorates to help them deliver efficiency and money saving projects, understanding and assessing risk against those plans • Working with Directorate GM’s and Clinicians (Surgical, Muscular skeletal, Renal & Clinical Governance) to produce Quality Impact assessments, to assess any adverse consequences for the quality of services • Mentored non-project community on the benefits and advantages of managing projects and how it can support them to achieve their goals Show less



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• PMO Lead

  • Jul 2014 - Jan 2015

  • Zurich team with an overarching financial view of a large portfolio • Fast paced and pressured environment, analysing and balancing a high volume of finance and resource data • Presentation to stakeholders, developing enhanced reports for improved delivery to stakeholders • Actively improving and increasing communication and knowledge sharing between departments • Zurich team with an overarching financial view of a large portfolio • Fast paced and pressured environment, analysing and balancing a high volume of finance and resource data • Presentation to stakeholders, developing enhanced reports for improved delivery to stakeholders • Actively improving and increasing communication and knowledge sharing between departments



Capita IT and Networks

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Resource Manager

  • Feb 2014 - Apr 2014

  • Rapid moving resource requirements environment, managing a team to improve resource flow • Encouraged a productive working relationship with external agencies • Successfully developed an enhanced workable induction method to improving staff retention • Rapid moving resource requirements environment, managing a team to improve resource flow • Encouraged a productive working relationship with external agencies • Successfully developed an enhanced workable induction method to improving staff retention



UK Ministry of Defence

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• PMO Analyst

  • Feb 2013 - Feb 2014

  • Generic PMO tasks which included; Conducting an auditing of project documents across the department • Improving finance and resource reports resulting in saving the project money • Working with an Oracle system developing enhanced reports for the PMs • Facilitating successful academic seminar for PHD applications • Generic PMO tasks which included; Conducting an auditing of project documents across the department • Improving finance and resource reports resulting in saving the project money • Working with an Oracle system developing enhanced reports for the PMs • Facilitating successful academic seminar for PHD applications



Thales

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Programme Support Officer [Defence Security Cleared]

  • May 2011 - Jan 2013

  • Gathering professional certification to assembling substantial milestone documents for approval by military and government stakeholders. Tracking, creating and monitoring the change requests across the team • Pivotal team member improving communication and knowledge sharing • Gathering professional certification to assembling substantial milestone documents for approval by military and government stakeholders. Tracking, creating and monitoring the change requests across the team • Pivotal team member improving communication and knowledge sharing



GE Aerospace

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Project Controller

  • Nov 2010 - May 2011

  • Financially controlling over a dozen projects on a monthly cycle, resource, materials and forecasting • Developed excellent working relationships with PMs who were aviation engineers • Managed, mentored and trained a small team with a view to enhancing the PMO team • Financially controlling over a dozen projects on a monthly cycle, resource, materials and forecasting • Developed excellent working relationships with PMs who were aviation engineers • Managed, mentored and trained a small team with a view to enhancing the PMO team



Stable Teams - Maestros Network

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• PMO Analyst/Support

  • Jan 2010 - Sep 2010

  Working remotely developing excellent working relationships with numerous clients. In a media environment, with clients including BBC, BFI and others to roll out IT projects. Introduced improvements to financial reporting and accuracy, tracking payments and invoices unpaid, giving a more detailed status view of the company. Valued member of the team PMs relied on me for information and support. Working remotely developing excellent working relationships with numerous clients. In a media environment, with clients including BBC, BFI and others to roll out IT projects. Introduced improvements to financial reporting and accuracy, tracking payments and invoices unpaid, giving a more detailed status view of the company. Valued member of the team PMs relied on me for information and support.



SunGard Public Sector

• United States
• Software Development
• 100 - 200 Employee

• Programme Office Support

  • Nov 2008 - Dec 2009

  Successfully initiating improvements to the programme office processes and procedures, including ISO9001 process writing;• Delivered quality board documentation• Influenced PM to adopt new report tool• Designed, contributed and published monthly newsletter• Successfully project managed, hardware roll-outs across the programme to full life cycle • Improved governance of project documentation• Enhanced month end financial reports• Developed excellent working relationship with suppliers & customers• Trusted working relationship with Programme Director for variance & financial reporting Show less

• Resource Co-ordinator

  • Jul 2008 - Oct 2008

  Worked with established processes ensuring continuity of service to internal and external customers.

• Project Planner

  • Apr 2008 - Jul 2008

  Creating an enhanced resource spreadsheet, which improved planning and utilisation. Improved and enriched monthly financial reporting to management. Negotiated and influenced usage of SharePoint work packages for IT infrastructure and services contracts.



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Project Office Support

  • Apr 2006 - Apr 2008

  Responsible for task assignment of over 50 staff members with 8 functional IT teams, liaising with project managers and leads for current project status, for infrastructure and departmental IT projects. Successfully enhancing project status reports and streamlined task assignment throughout the team. Responsible for task assignment of over 50 staff members with 8 functional IT teams, liaising with project managers and leads for current project status, for infrastructure and departmental IT projects. Successfully enhancing project status reports and streamlined task assignment throughout the team.



Lucent Technoloies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Financial Analyst

  • Jan 2005 - Mar 2006

  Improved and enhanced financial report across EMEA. Initiated valued savings and cross charging following analysis of historical BT bills. Valued POC and resource for the US and EMEA team. Improved and enhanced financial report across EMEA. Initiated valued savings and cross charging following analysis of historical BT bills. Valued POC and resource for the US and EMEA team.



Lucent Techologies

• PA/Senior Secretary

  • Mar 1999 - Dec 2004

  Being a quality asset to the PM team and department director, improving and influencing the running of the department with new processes and improved communications. Delivering my first project of a resource management tool including training for 50+ staff and managers through the full life cycle. Being a quality asset to the PM team and department director, improving and influencing the running of the department with new processes and improved communications. Delivering my first project of a resource management tool including training for 50+ staff and managers through the full life cycle.



National milk records

• Chippenham

• Secretary

  • 1998 - 1999

  PA to department head also doing work for five regional field managers and three departmental managers. Admin responsibilities include support of 75 field staff and 25 office based IT staff. PA to department head also doing work for five regional field managers and three departmental managers. Admin responsibilities include support of 75 field staff and 25 office based IT staff.



Veldonn printers

• type setter

  • 1984 - 1985

  Busy printing company involved in all aspects of the printing industry. Working with the Graphics design team, responsibilities included typesetting, layouts and design work. Busy printing company involved in all aspects of the printing industry. Working with the Graphics design team, responsibilities included typesetting, layouts and design work.



west glam county council

• clerk

  • 1980 - 1983

  Extensive office administration and clerical experience within various disciplines including computers, salaries, accounts and credit departments typically found within a local authority. Extensive office administration and clerical experience within various disciplines including computers, salaries, accounts and credit departments typically found within a local authority.



DVLA

• clerk

  • 1976 - 1979

  VDU entry of vehicle licenses Post outgoing and post incoming General clerk VDU entry of vehicle licenses Post outgoing and post incoming General clerk