Lynda Yates
Project Manager Assistant at Paul Davis Restoration- Claim this Profile
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Topline Score
Bio
Credentials
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WHMIS Awareness Certificate
Prodigy Personnel Ltd.
Experience
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eXp Realty
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United States
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Consumer Services
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1 - 100 Employee
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Project Manager Assistant
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Nov 2018 - Present
Continued communications with insurance adjusters, brokers, customers, trades and technicians regarding new and on-going insurance claims.♦ Accurately organize each file with all documentations regarding the claim including the type of claim, report of property damage, photos, trade quotes and invoices, rebuild estimates, as well as prepare files to send to our accountant for final invoicing.♦ Create and deliver reports using programs; Encircle, Word, and XactAnalysis.♦ Ensuring each individual insurance company’s guidelines are followed when proof-reading estimates before sending to adjusters and brokers.♦ Handling and directing incoming calls, follow-up calls, as well as scheduling meetings.♦ Attend weekly meetings with my project manager to review all open claims and set tasks and goals for each individual claim.
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Emergency Services Technician
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Sep 2016 - Nov 2018
We are the first on site to complete mitigation on fires, floods, mound remediation and catastrophes through insurance claims. We assess the damages to the home/business to gain an action plan in order to complete the necessary removal of building finishes to ensure the property is safe an dry. For water claims (floods) After removing the affected building finishes (drywall, plaster, baseboards, wall paneling, etc) we set up drying equipment (air movers) and dehumidifiers to dry remaining building finishes and bring the relative humidity back down to a safe percentage of below 60%. We reinspect the property on a daily basis to ensure the drying process and once the property is dry we then pull all the drying equipment from site. For fire claims We attend site to complete the necessary board up of windows and doors as well as install safety fencing around the property to ensure the damaged property is secure. We will asses the insured contents to see what can be salvaged and what is deemed non-salvageable. All salvageable contents will then be cleaned through a fire line at our shop then stored for the insured until the property’s repairs are completed and the cleaned content can be returned.
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Customization Production
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Jun 2015 - Sep 2015
I was part of a very productive team everyday, sometimes on the same team and sometimes not. Each day with different tasks or duties including: building, labeling, filling, and packaging a variety of different sizes, and types of displays for all different Proctor & Gamble products. Some displays requiring heavier labor than others. Every task assigned was required to be done reasonably quick, be reliable, and be completed while maintaining a clean and safe work area. Each team I was a part of, continued to meet their daily target if not more. This job was seasonal for me, as I was returning back to college in September.
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NCO Financial Systems
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Financial Services
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700 & Above Employee
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Customer Service Representative
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Sep 2008 - Jan 2013
Was a customer service representative for Shaw Direct, a company that supplies cable, internet and home phone services. I would maintain and update customers accounts as needed, keep a good relationship with all customers, do 411 searches to locate and update customers accounts, make outgoing calls to advise customers of any current balances needing to be cleared and then assisting with taking the payment, as well as address any issues when taking incoming call from customers. Was a customer service representative for Shaw Direct, a company that supplies cable, internet and home phone services. I would maintain and update customers accounts as needed, keep a good relationship with all customers, do 411 searches to locate and update customers accounts, make outgoing calls to advise customers of any current balances needing to be cleared and then assisting with taking the payment, as well as address any issues when taking incoming call from customers.
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Payless
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Jun 2007 - Sep 2008
Advise customers of promotions while continuing to drives sales. Assist customers with shoe sizing for themselves as well as children. Open shipments twice a week before opening the store, stocking the shelves with products accordingly to the layout assigned by management in time to open the store. Assist customer with sales and any questions about the products. Maintain the store with a clean and professional appearance. Working both on the sales floor and as the cashier. Within the day, bank deposit were part of my responsibility, as well as dropping them off at the bank. At the end of day, always balancing out on my cash register.
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NCO Financial Systems
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Financial Services
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700 & Above Employee
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Collections
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Apr 2004 - Jun 2007
I was a collections representative for major insurance companies in the U.S. as well as medical bills over due. This job consisted of knowing all the laws per state as well as educating each customer about its particular client. A lot of payments taken, very large amounts and some small amounts, either with credit card, debit card or providing the customer with the correct western union info to receive payment. Also assisted customers with over the phone check payments when needing to post date payments for a sequence of dates. Always maintaining professional even with irate customers. Also a lot of company and individual contact researching involved with the larger accounts.
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Education
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2014 - 2016
Conestoga College
Business Administration and Management, General
Community
