Experience

Ryan + Alexander Consultancy Ltd

• New Zealand
• Human Resources
• 1 - 100 Employee

• Consultant

  • Jun 2022 - Present

• Associate Consultant

  • Apr 2020 - May 2022

• Candidate Manager

  • Sep 2018 - Mar 2020



Export New Zealand Ltd

• Program Coordinator

  • Jul 2017 - May 2018



ANZ

• Australia
• Banking
• 700 & Above Employee

• Merchant Relationship Manager

  • Jun 2013 - May 2015

  To develop and deliver internal and external sales and marketing initiatives and campaigns for the Business Banking and Commercial Banking Northern (Central North Island and the East Cape) region. To foster collaboration, understanding, training and preference for the Merchant Business Solutions proposition and assist both business units to deliver on merchant sales opportunities.

• Team Leader Collections and Accounts

  • Aug 2012 - May 2013

  Leadership and Management of Collections (Corporate, Mass Market and Merchant Services Fees), Accounts Receivable and Account Payable teams. Project work also featured strongly in this role, process analysis and improvements to ensure the unit was working at optimum level and reduce costs. I was also involved at leadership level with the separation project (ESKY), in which EFTPOS NZ was sold to Verifone.

• Team Leader Central Discharges

  • Jan 2012 - Aug 2012

  Leadership and Management of a team of 24 staff processing Discharges across both the ANZ and National Bank brands nationwide. This was a newly created team and as such my role was heavily focussed on ensuring the processes in place were effective and staff adequately trained to enable success in their roles and for the business.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Career Transition Coach

  • Aug 2008 - Aug 2009



ANZ

• Australia
• Banking
• 700 & Above Employee

• Senior Team Leader

  • 2007 - 2008