Experience

Cannon School

• United States
• Education Administration Programs
• 100 - 200 Employee

• Information Technology Project Manager

  • Jun 2009 - Present

  Manage project teams and apply technical expertise to plan and implement the integration of various education-industry software applications. Provide single sign-on integration of Senior Systems' school-management applications (including: online grades, online inquiry and application, online enrollment, and online statements) with the school's Blackbaud content management system (CMS). Provide database expertise to upper management to support strategic initiatives. Work with faculty and members of Admissions, Business Office, I/T, and Registrar Offices to determine system requirements, design and implement solutions, and train department members on evolving technology. Show less

• Strategic Enrollment Management Data Analyst

  • Apr 2017 - Present

  Extract, compile, analyze, and visually summarize data related to constituent profiles and behaviors throughout the life cycle of recruitment, admission, and enrollment for use in analysis and planning of marketing and retention strategies. Use system dashboards, Google Analytics, and geo-mapping to identify trends, and to target active and potential market segments. Participate in strategic planning with leadership from Admission, Advancement, Marketing and Communications to reach and exceed annual enrollment projections. Show less

• Website Marketing Manager

  • Aug 2016 - Present

  Work with various areas of the school including Admission, Advancement, Administration, Academic and Arts departments, and parent volunteer committees, to design and present marketing content on Cannon School's Blackbaud website, www.cannonschool.org. Analyze, redesign, and automate admission and enrollment workflow procedures; improve the client's online experience by improving user interface, simplifying online forms and simplifying instructions; integrate with third-party applications as needed. Work with Marketing & Communications to create content across multiple online platforms. Manage access and content of the secure portals of the website. Show less

• Alumni Relations Manager (Inaugural)

  • Oct 2011 - Aug 2016

  Build and maintain relationships with Cabarrus Academy and Cannon School Alumni, and develop opportunities for alumni to stay connected to the school and to each other. Coordinate with the Alumni Board officers and members to organize events, offer affinity programs, and create new programs of interest. Enable and support other Advancement Office initiatives such as participation in annual fund and capital campaigns.

• Enrichment Program Director (Inaugural)

  • Jun 2009 - Oct 2011

  Develop and implement a comprehensive after school enrichment program, providing parents with a single point of contact for all aspects of the program. Communicate with parents and students to define programs of interest, and solicit feedback on the program. Work with faculty, administration, and vendors to bring best-of-breed enrichment offerings to Cannon School students.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Software Integration Project Manager - Commercial Call Center

  • Sep 1994 - Nov 1997

  Integrate imaging, workflow, and customer service applications to bring full-record access to the customer service representative's desktop to optimize customer satisfaction during inquiry and problem resolution. Manage a technical and line-of-business project team to assess software, networking, and usability of various software offerings. Integrate imaging, workflow, and customer service applications to bring full-record access to the customer service representative's desktop to optimize customer satisfaction during inquiry and problem resolution. Manage a technical and line-of-business project team to assess software, networking, and usability of various software offerings.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Image Technology Specialist/Sr. System's Engineer/Marketing

  • Apr 1989 - May 1994

  Design, develop and deliver software solutions that integrate image technology and workflow managment systems. Work with customers in a variety of industries, including Banking, Insurance, and Freight Delivery. Train customer support staff members to use the system; manage contracts and project plans.

• Software Developer

  • Oct 1985 - Apr 1989

  Work with IBM Internal groups to develop customer service applications.