Operations & Projects Coordinator

• 2021 - Present

Program Coordinator

• 2019 - 2020

- Managed the registration and scheduling process for schools and teachers, matching volunteers to programs and acting as liaise between teachers and program volunteers - Developed and implemented activities to ensure retention and recognition of volunteers - Coordinated and monitored program delivery goals, budgets, and reporting - Forecasted and planned program material needs and managed inventory and stock - Recruited volunteers through a variety of methods including cooperation with key contacts in JA's community and corporate supporters - Developed and facilitated all orientations, presentations, and training to support project activities and goals - Developed new and nurtured existing relationships with all key stakeholders, beneficiaries and support multi-disciplinary groups Show less

Volunteer Engagement Coordinator

• 2018 - 2019

- Managed staff and volunteers through coaching, providing resource support and aligning volunteer activities with skills and mandate - Engaged with local partner organizations, community service organizations on all project activities and special events - Coordinated internal and external meetings with local partner organizations and other stakeholders regarding project activities - Led employees to catalog, follow procedure and share information through their tools and materials they developed - Coordinated initial stages of project development and promoted the application of volunteer guidelines and the utilization of volunteer engagement tools and processes - Facilitated an in-country peer-support network for volunteers and improved volunteer management systems & early leave - Organized all volunteer pre-departure preparations (arrival logistics, orientations, and settlement) and coordinated logistics regarding Work Permits, Resident Permits and Visa's for all expatriates - Managed all Hub level budget by resolving technical, financial and operational concerns by working with team members and directors - Coordinated all monitoring & evaluation of project activities at Hub level - Facilitated orientations and training for youth participants, volunteers, staff, CBO's and chaired all Hub meetings - Coordinated communication among associations, allies, and all stakeholders to foster connections between departments - Orchestrated smooth and efficient program development by collaborating cross-functionally across departments - Coordinated daily tasks including recruitment, office upkeep, and inventory maintenance - Led all onboarding activities for 20 volunteer employees to equip staff in daily responsibilities. Show less

Project Development Consultant

• 2018 - 2018

- Coordinated initial development project with an NGO that responds to humanitarian disasters - Worked with a small team on the research of WASH tools and products - Built relationship with teams in India and Bangladesh regarding the procurement of WASH equipment - Developed a gender-responsive filtration project to respond to WASH gaps in Cox’s Bazar - Coordinated initial development project with an NGO that responds to humanitarian disasters - Worked with a small team on the research of WASH tools and products - Built relationship with teams in India and Bangladesh regarding the procurement of WASH equipment - Developed a gender-responsive filtration project to respond to WASH gaps in Cox’s Bazar

Research and Proposal Writing Consultant

• 2018 - 2018

- Researched data on need of female solar engineers in Alta Vera Paz, Guatemala - Prepared a multi-million-dollar project proposal in cooperation with CDF Canada on training female solar engineers in Alta Vera Paz, Guatemala in accordance with GAC proposal guidelines - Prepared a seven-year ready-to-implement participant-focused monitoring and evaluation plan with fully developed data collection tools - Researched data on need of female solar engineers in Alta Vera Paz, Guatemala - Prepared a multi-million-dollar project proposal in cooperation with CDF Canada on training female solar engineers in Alta Vera Paz, Guatemala in accordance with GAC proposal guidelines - Prepared a seven-year ready-to-implement participant-focused monitoring and evaluation plan with fully developed data collection tools

Executive Coordinator

• 2015 - 2017

- Researched industry material and conducted grant writing for funding and awards - Procurement of supplies, repairs, communicating with vendors, working with Finance team on invoices, and general maintenance of inventory stock - Managed all incoming and outgoing mail and packages via couriers, as well as sorting and disturbing mail - Planned, promoted and facilitated special events and functions in collaboration with Operations Manager and oversaw post-event follow-up - Interacted diplomatically with clients, partners, and vendors to support business development efforts - Controlled access to confidential business documents, financial information, and proprietary data in a safe manner - Managed Executives calendar, phone and boardroom schedules resolving conflicts and providing daily updates - Used QuickBooks to produce monthly invoices, reports, and other deliverables - Handled logistics (nationally and internationally), catering, agendas and travel arrangements for meeting and event planning for executives - Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency. Show less

Senior Administrative Specialist

• 2006 - 2012

- Assisted Reimbursement Specialists and medical staff with patient caseloads - Enrolled and updated patients files, and performed administrative duties: data entry including invoices and filing - Provided support to the various terminally and chronically ill patients enrolled in the many existing programs - Upheld the rules, regulations, and policies of the company when dealing with patients, doctors offices, pharmacies, and pharmaceutical companies - Communicated with doctors offices, pharmacies, patients, and social workers about patients cases - Led team by introducing a new digital filing system resulting in a paperless system - Collaborated with IT to ensure the maintenance of IT systems computers, phones, programs - Handled logistics of medical supplies and distribution to patients with a small team - Supervised a team of 4 administratives as Team Lead Show less