Registered Medical Assistant

• Jul 2022 - Present

Clinical staff for Urology and Internal Medicine Specialty Clinics. Clinical staff for Urology and Internal Medicine Specialty Clinics.

Registered Medical Assistant

• Feb 2019 - Present

Certified Medical Assistant

• Aug 2017 - Present

RMA

• Aug 2015 - Present

Certified Registered Medical Assistant

• Aug 2015 - Present

HUMANA Partners In Primary Care 2015 – Current Registered Medical Assistant • Performed patient care activities to included clinical procedures, injections, electrocardiograms (EKG), phlebotomy that assisted physicians and nursing personnel • Refill medication and Submit Prior Authorizations for non-formulary medications • Document, update, and monitor information needed for HEDIS measures and medication adherence • Delivered quality customer service and maintained quality control standards • Escorted patients to exam rooms according to company standards; blood pressure, pulse, height, weight, O2 level, blood glucose, pain scale, medication reconciliation, and chief complaints • Accurately and timely documented patient care information within their medical record • Submitted referrals to specialist for continued patient care as directed by physicians • Organized exam and treatment rooms, stocked and cleaned rooms and sterilized instruments • Maintained quality control standards and required medical assistant and cardiopulmonary resuscitation certifications Show less

Registered Medical Assistant

• Nov 2014 - Jul 2015

• Performed patient care activities to included clinical procedures, injections, electrocardiograms (EKG), phlebotomy that assisted physicians and nursing personnel • Delivered quality customer service and maintained quality control standards • Escorted patients to exam rooms according to company standards; blood pressure, pulse, height, weight, O2 level, blood glucoses, pain scale, medication reconciliation, and chief complaints • Accurately and timely documented patient care information within their medical record • Submitted referrals to specialist for continued patient care as directed by physicians • Organized exam and treatment rooms, stocked and cleaned rooms and sterilized instruments • Maintained quality control standards and required medical assistant and cardiopulmonary resuscitation certifications Show less

Registered Medical Assistant

• Apr 2014 - Oct 2014

Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment. Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; administer injections and drawing blood. Keeps supplies ready by inventorying stock; placing orders; verifying receipt.Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards. Show less

Personal Lines Producer

• Nov 2011 - Oct 2012

Reviewed applications for insurance coverage along with loss reports, driving records, credit standing and other information to determine if application is acceptable for various agency programs. Evaluated the risk experience against the business class under review Determined catastrophic loss potential, severity, frequency by considering asset location and other underwriting factors. Managed multiple lead opportunities on a regular basis and assumes responsibility for timely interaction with prospects and clients without close supervision Prepared quotes from multiple carriers using an automated rating system and interacts with prospects and clients in answering questions while ensuring appropriate coverage is offered so the insured’s needs are adequately protected wrote/placed and closed business in an efficient manner while also ensuring higher than normal risk is avoided in the book. Exceeded individual agent’s production goals, as established by agency management, on a consistent basis Maintained strong prospect and client relationships by professionally interacting and communicating with them in a positive fashion at all times and delivered high quality service. Regularly reviewed book of business and unclosed or unsold leads and then contacted prospects or clients to solicit new lines of business or round-out their relationship with the agency, including requested referrals from family members, friends and other sources. Reviewed renewals to assisted in maintaining persistency as well as examined requests for cancellation and endorsements with a focus on retaining business. Used various software systems to quote and close business, managed lead flow and maintained complete and accurate client profiles, coverages and business sufficient to ensure successful compliance. Show less

Customer Service Representative

• May 2009 - Oct 2010

Personal Lines Customer Service Representative and Producer for independent insurance agency. Provided prompt, courteous and knowledgeable customer service. ..Conduct Field Underwriting for adequate policy placement with several companies (Travelers, Progressive, The Hartford, ASI Lloyds, State Auto Insurance Company, Frontier General, National Lloyds, TWIA, Travelers Flood, ) ..Quoted rates, pre-qualify customers, and assisted with the underwriting process for various insurance policies (Homeowners, Auto, Umbrella, Recreational Vehicles, etc.). ..Successfully marketed and sold a full line of products for the company. Independently managed the entire sales cycle, from initial client consultation, product presentation, pricing and contract Negotiation to the final sale closing. ..Cold called qualified individuals, built professional relationships, and increased business with satisfied clients and referrals. Show less

Administrative Assistant

• Apr 2007 - Oct 2008

Met with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Investigated complaints, disturbances and violations and resolved problems following management rules and regulations Planned, scheduled, and coordinated general maintenance, major repairs, and remodeling or construction projects for residential properties. Maintained records of sales, rental or usage activity, special permits issued maintenance and operating costs, or property availability. Determined and certified the eligibility of prospective tenants, following government regulations. Show less

Associate Agent

• Nov 2001 - Jul 2004

Sold various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice. Interviewed prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. Contacted underwriter and submitted forms to obtain binder coverage. Explained features, advantages and disadvantages of various policies to promote sale of insurance plans. Show less

Customer Service Representative

• Apr 1999 - Oct 2001

Quoted rates, pre-qualified customers, and assisted with the underwriting process for various insurance policies. ..Notary Public in and for the Parish of Vernon ..Licensed Department of Motor Vehicle Tag Agent ..Prepared and submitted State and Federal Income Tax Quoted rates, pre-qualified customers, and assisted with the underwriting process for various insurance policies. ..Notary Public in and for the Parish of Vernon ..Licensed Department of Motor Vehicle Tag Agent ..Prepared and submitted State and Federal Income Tax